Dine-In Theater Server — Guest Experience Pro

IPIC Theaters; Florida; Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Hiring bonus

Medical/Dental/Vision coverage

Free movie tickets

Meal discounts

Résumé du poste

IPIC Theaters in New York seeks a friendly Server to deliver outstanding food and beverage service in a dine-in theater setting. You will take orders, upsell menu items, and keep stations clean while ensuring responsible alcohol service and guest satisfaction.

Join a team that values guest experience, offers incentives, health benefits, and perks like free movie tickets and meal discounts. Shifts may include evenings and weekends in a fast-paced environment.

Qualifications

• Previous Server experience is preferred or a minimum of 1-year experience in food service/hospitality.
• Possess basic math skills and previous point of sale system experience is recommended.
• Ability to work collaboratively in a fast-paced work environment.
• Ability to create memorable guest connection with our food and beverages.
• Gain mastery of the in-theater menu and be enthusiastic about offerings.
• Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service.
• Ability to work a variable schedule, including weekends, and shifts from morning through late night.
• Position will require frequent standing, bending/kneeling, lifting and carrying up to 50 lbs.

Responsabilités

• Deliver a consistently high level of guest service to all guests in Theater.
• Adhere to all company guidelines and standards for serving alcoholic beverages.
• Demonstrate mastery of the food and beverage menu; respond to questions about menu items and drink options.
• Interact with guests comfortably in low lighting while communicating effectively in a soft tone as to not disrupt guests.
• Display comfortable, genuine sales approach; provide insight to popular menu items and make suggestions for additional plates and drink pairings.
• Exhibit the ability to engage with multiple guests, prioritizing interactions and providing outstanding service.
• Provide Management with key signs of guest intoxication while ensuring minors are not served alcoholic beverages.
• Keep the assigned stations cleaned and stocked at all times.
• Secure payment for all checks and process checks through the POS in a timely manner.
• Build a relationship that makes guests want to return to Theater.
• If asked by Management, act as a peer mentor for new staff members.

Connaissances

Server experience

Basic math skills

POS system experience

Fast-paced environment

Outils

POS system

Description du poste

About Us: IPIC Theaters, LLC is America's premier theater-and-restaurant brand. A pioneer of the dine-in theater concept, IPIC® Theater's mission is to provide visionary entertainment escapes, presenting high-quality, chef-driven culinary and mixology in architecturally unique destinations that include premium movie theaters and restaurants. IPIC Theaters offers guests several tiers of premium leather reclining seating, including chaise lounges and pods seating. IPIC Theaters currently operates 8 restaurant locations and 15 dine-in theater locations with 116 screens in California, Florida, Georgia, Illinois, Maryland, New Jersey, New York, Texas and Washington.

Server

Accountable for taking orders and delivering food/beverages while providing prompt and friendly service.

IPIC Theaters Team Member Incentives:

• Hiring Bonus $250
• Medical, Dental and Vision Coverage
• Free Movie Tickets and Discounted meals.
• Discounts through Life Mart and Tickets At Work.

Responsibilities:

• Deliver a consistently high level of guest service to all guests in Theater.
• Adhere to all company guidelines and standards for serving alcoholic beverages.
• Demonstrate mastery of the food and beverage menu; respond to questions about menu items and drink options.
• Interact with guests comfortably in low lighting while communicating effectively in a soft tone as to not disrupt guests.
• Display comfortable, genuine sales approach; provide insight to popular menu items and make suggestions for additional plates and drink pairings.
• Exhibit the ability to engage with multiple guests, prioritizing interactions and providing outstanding service.
• Provide Management with key signs of guest intoxication while ensuring minors are not served alcoholic beverages.
• Keep the assigned stations cleaned and stocked at all times.
• Secure payment for all checks and process checks through the POS in a timely manner.
• Build a relationship that makes guests want to return to Theater.
• If asked by Management, act as a peer mentor for new staff members.

Experience & Qualifications:

• Previous Server experience is preferred or a minimum of 1-year experience in food service/hospitality.
• Possess basic math skills and previous point of sale system experience is recommended.
• Ability to work collaboratively in a fast-paced work environment.
• Ability to create memorable guest connection with our food and beverages.
• Gain mastery of the in-theater menu and be enthusiastic about offerings.
• Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service.
• Ability to work a variable schedule, including weekends, and shifts from morning through late night.
• Position will require frequent standing, bending/kneeling, lifting and carrying up to 50 lbs.

IPIC Theaters, LLC is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations.

JOIN OUR TEAM. MAKE A DIFFERENCE.

Working at IPIC Theaters is more than just a job. It's an opportunity to be part of something bigger. We provide guests with memorable experiences and take pride in being a destination of choice for our loyal members. As a unique concept, we have an equally unique culture, and we want our Team to demonstrate what we believe every day. Our continued success requires that we hire only experienced hospitality and culinary talent who share our desire to exceed guest expectations.

We believe in our unique concept, so we built an equally unique culture to accomplish our goals. Our Team enjoys a challenge and consistently steps-up to deliver on the promise to our guests.

How would you rate your knowledge with food and wine pairings? *

Please select the settings where you have worked for one or more years: * Fine Dining Casual Full Service Fast Food / Quick Service Hotel Country Club Bowling / Entertainment Venue None

What is your greatest strength as a server? *

Why do you want to work at IPIC Theaters? *

Do you make a memorable first impression? *

Please rate your skill level with resolving problems/customer complaints? *

Please rate your skill level with building customer relationships/loyalty? *

Are you available to work late nights and weekend shifts? *

Are you at least 18 years of age or older? *

Are you legally authorized to work in the U.S.? *

Please indicate how you heard about this job. *

I was referred to this position by a current employee

Competitive Compensation & Bonus Programs

Benefits: health, dental, vision, and PTO

Professional development and growth potential