Digital Workplace Experience Engineer

Nova Biomedical Corporation; Waltham (MA); A distancia; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Nova Biomedical is pursuing a senior Digital Workplace Experience Engineer to lead workflows, platform integrations, and automation that reduce employee tech friction across identity, endpoint, collaboration, and software fulfillment. This role drives design patterns, service delivery improvements, and scalable solutions rather than one-time fixes.

The position emphasizes end-to-end engineering, governance, and collaboration with platform, security, application, business, and provider teams to

Formación

• 5+ years of progressive work experience in digital workplace engineering, endpoint engineering, identity workflow integration, service automation, systems integration, platform operations, or workflow development.
• Experience designing or implementing workflows spanning multiple systems, teams, approvals, data sources, or lifecycle stages.
• Experience with automation, scripting, low-code workflow development, APIs, integrations, event-driven operations, or platform configuration.
• Demonstrated ability to convert recurring operational problems into reusable technical or process solutions.
• Experience in manufacturing, healthcare technology, life sciences, regulated, or global organizations is preferred.
• Experience engineering onboarding, device lifecycle, access, software fulfillment, proactive remediation, self-service, or digital employee experience capabilities is preferred.

Responsabilidades

• Workflow engineering, service orchestration, service architecture, systems integration, and cross-platform service design.
• Endpoint and digital workplace engineering; identity and access workflow integration; service management and platform operations.
• API, connector, event, data-flow, low-code, scripting, automation, and platform-configuration concepts.
• Testing, failure handling, operational readiness, observability, recovery, automation governance, and technical documentation.
• Root cause analysis, corrective engineering, systems thinking, evidence-based improvement, and technical ownership.
• Strong technical communication, design facilitation, collaboration, and influence across platform, security, application, business, and provider teams.
• Familiarity with AI agents, event-driven remediation, experience observability, process mining, policy-as-code, automated controls, and zero-touch lifecycle architecture is desirable.
• Relevant engineering, automation, cloud, endpoint, identity, service management, or architecture certifications are desirable.

Descripción del empleo

Nova Biomedical is a global leader in advanced analytical and diagnostic technologies supporting healthcare, biotechnology, and life sciences organizations worldwide. Nova relies on secure, reliable, and scalable technology capabilities to support employees, manufacturing operations, research and development, commercial teams, and corporate functions across a global environment.

Position Summary

The Digital Workplace Experience Engineer is a senior individual contributor responsible for engineering the workflows, platform integrations, automation patterns, and experience capabilities that reduce employee technology friction and remove repetitive human work from service operations.

Senior individual contributor responsible for engineering employee technology workflows, platform integrations, automation patterns, and digital workplace capabilities that reduce friction and repetitive service work. Redesigns service delivery across identity, endpoint, collaboration, onboarding, device lifecycle, software fulfillment, and workplace services. Complex exceptions should result in reusable designs, automated workflows, platform corrections, or control improvements rather than one-time resolutions.

Responsibilities

• Workflow engineering, service orchestration, service architecture, systems integration, and cross-platform service design.
• Endpoint and digital workplace engineering; identity and access workflow integration; service management and platform operations.
• API, connector, event, data-flow, low-code, scripting, automation, and platform-configuration concepts.
• Testing, failure handling, operational readiness, observability, recovery, automation governance, and technical documentation.
• Root cause analysis, corrective engineering, systems thinking, evidence-based improvement, and technical ownership.
• Strong technical communication, design facilitation, collaboration, and influence across platform, security, application, business, and provider teams.
• Familiarity with AI agents, event-driven remediation, experience observability, process mining, policy-as-code, automated controls, and zero-touch lifecycle architecture is desirable.
• Relevant engineering, automation, cloud, endpoint, identity, service management, or architecture certifications are desirable.

Required Qualifications

• 5+ years of progressive work experience in digital workplace engineering, endpoint engineering, identity workflow integration, service automation, systems integration, platform operations, or workflow development.
• Experience designing or implementing workflows spanning multiple systems, teams, approvals, data sources, or lifecycle stages.
• Experience with automation, scripting, low-code workflow development, APIs, integrations, event-driven operations, or platform configuration.
• Demonstrated ability to convert recurring operational problems into reusable technical or process solutions.
• Experience in manufacturing, healthcare technology, life sciences, regulated, or global organizations is preferred.
• Experience engineering onboarding, device lifecycle, access, software fulfillment, proactive remediation, self-service, or digital employee experience capabilities is preferred.

Preferred Qualifications

• Experience supporting manufacturing, healthcare technology, life sciences, regulated, or global organizations.
• Experience with service management, endpoint management, identity, collaboration, digital employee experience, asset, automation, orchestration, observability, or integration platforms.
• Experience engineering onboarding, device lifecycle, access, software fulfillment, proactive remediation, or self-service capabilities.
• Familiarity with AI-assisted operations, intelligent agents, process mining, automated evidence, policy-driven workflows, or autonomous remediation.
• Relevant engineering, automation, cloud, endpoint, identity, service management, or architecture certifications are desirable.

Working Conditions

Occasional travel may be required. Participation in after-hours engineering changes, critical workflow failures, service-impacting events, or recovery activities may be required based on operational needs.

Why Join Nova Biomedical

This role provides the opportunity to engineer the future of employee technology services at a global healthcare technology organization. The successful candidate will help build an automation-led, experience-focused operating model that reduces manual dependency, improves employee productivity, strengthens operational resilience, and creates measurable leverage across the enterprise.

Equal Opportunity Employer

Nova Biomedical is an Equal Opportunity Employer committed to creating a diverse and inclusive workplace.