Digital Software Engineer Lead Analyst - VP

Citi; Jacksonville (TX); On-site; USD 126,000 - 188,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability保险

Wellness programs

Paid time off

Job summary

Citi in Jacksonville, FL is seeking a Senior AI/ML & Agentic AI Engineer to lead design, development, and integration of advanced AI solutions across engineering teams. The role emphasizes autonomy, scalability, and secure production deployments using Python, Java, and modern cloud platforms.

The ideal candidate has 6+ years in software engineering with Generative/Agentic AI focus, plus hands-on experience with CI/CD, Docker, Kubernetes, and data storage using SQL/NoSQL.

Qualifications

• 6+ years in software engineering and AI/ML development, incl. Generative AI/Agentic AI.
• Portfolio of integrated Python/Java AI projects in enterprise environments.
• Experience with distributed systems, high availability, and performance.

Responsibilities

• Lead design/development of AI/ML, Generative AI, and Agentic AI solutions for enterprise use.
• Architect end-to-end AI systems using Python and Java with scalable backend services.
• Develop intelligent agentic systems with autonomous decision making and automation.
• Tune and deploy LLMs with production-ready Python/Java components.
• Experiment with prompt engineering and Retrieval-Augmented Generation (RAG).
• Own CI/CD pipelines, containerization (Docker) and Kubernetes on cloud platforms.
• Apply SQL/NoSQL database design for AI data storage and retrieval.
• Contribute to engineering best practices, patterns, and tooling.
• Stay current on AI/ML, cloud, and DevOps trends; share knowledge.
• Ensure adherence to ethical AI, data privacy, and compliance standards.
• Mentor junior engineers in Python, Java, and cloud/CI/CD practices.

Skills

Polyglot Programming

AI/ML & Agentic AI

Database Technologies

Cloud Platforms

CI/CD & DevOps

Security & Compliance

Education

Bachelor’s or Master’s in CS/DS/SE

Job description

Overview of the Role:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

We are seeking a highly skilled and experienced Senior AI/ML & Agentic AI Engineer with a robust background in Python, Java, database technologies, cloud platforms, and CI/CD DevOps practices to join our Engineering Excellence and Transformation organization. In this critical role, you will be at the forefront of designing, developing, and integrating cutting-edge AI/ML and Agentic AI solutions, including advanced AI assistant tools, to revolutionize engineering processes and drive significant operational improvements across our enterprise. You will leverage your comprehensive technical expertise to build scalable, resilient, and high-performance AI systems from conception to deployment, fostering a culture of innovation and continuous delivery.

Key Responsibilities:

• Lead the design, development, and implementation of sophisticated AI/ML, Generative AI, and Agentic AI solutions, including AI assistant tools, in close collaboration with AI architects, product owners, and cross-functional engineering teams within the Engineering Excellence framework.

• Architect and develop end-to-end AI systems, leveraging both Python for machine learning workflows and Java for scalable enterprise-grade backend services, ensuring seamless integration with existing and new applications.

• Design and implement intelligent agentic systems that exhibit autonomous decision-making capabilities, enabling advanced automation and self-optimizing processes.

• Develop, fine-tune, and optimize Large Language Models (LLMs) using both parameter-efficient techniques and full fine-tuning, focusing on their integration into robust, production-ready systems supported by both Python and Java components.

• Drive the implementation and experimentation with advanced generative AI methods such as prompt engineering and Retrieval-Augmented Generation (RAG), ensuring their effective deployment and performance in enterprise environments.

• Own the deployment pipeline for AI models and associated services, leveraging CI/CD methodologies, containerization (Docker), and orchestration (Kubernetes) on leading cloud platforms (AWS, Azure, GCP) to ensure secure, scalable, and automated releases.

• Apply deep knowledge of database technologies (SQL and NoSQL) to design efficient data storage, retrieval, and management strategies for AI applications, ensuring data integrity and performance.

• Contribute to the establishment and enforcement of engineering best practices, architectural patterns, and tooling standards for full-stack AI development, advocating for maintainability, observability, and cost-efficiency.

• Stay abreast of the latest advancements in AI/ML, Agentic AI, cloud technologies, and DevOps trends, proactively sharing knowledge and driving adoption of innovative solutions.

• Ensure strict adherence to ethical AI guidelines, data privacy regulations, and compliance standards throughout the entire AI solution lifecycle.

• Act as a mentor for junior engineers, providing expert guidance on Python, Java, cloud technologies, and CI/CD best practices, fostering a culture of technical excellence and continuous improvement.

Required Technical Skills:

• Polyglot Programming Expertise:

• AI/ML & Agentic AI:

• Database Technologies:

• Cloud Platforms:

• CI/CD & DevOps:

• Security & Compliance:

Required Soft Skills:

• Exceptional collaboration and communication skills, capable of effectively bridging the gap between diverse technical teams (AI/ML, Java, DevOps, Cloud) and non-technical stakeholders.

• Proactive and analytical problem-solver, adept at navigating complex technical challenges and driving innovative, cross-domain solutions in a dynamic environment.

• Ability to clearly articulate complex technical concepts, designs, and solutions to diverse audiences, both technical and non-technical.

• Strong passion for continuous learning, innovation, and mentoring, contributing significantly to a culture of technical excellence and organizational transformation.

Qualifications:

• At least 6+ years of progressive experience in software engineering and AI/ML development, with a minimum of 5 years specifically focused on Generative AI, Agentic AI, and full-stack AI solutions.

• Demonstrated portfolio of successful, impactful projects leveraging Python, Java, cloud services, and CI/CD/DevOps practices in an enterprise setting.

• Extensive experience working with large-scale distributed systems and architecting solutions for high availability and performance.

Education:

• Bachelor’s or master’s degree in Computer Science, Data Science, Artificial Intelligence, Software Engineering, or a related quantitative field.

Job Family Group:

Technology

Job Family:

Digital Software Engineering

Time Type:

Full time

Primary Location:

Jacksonville Florida United States

Primary Location Full Time Salary Range:

$125600,00 - $188400,00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date

sept 09, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate’s skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.