Digital Sales Operations - Account management

Arrow Electronics; Englewood (CO); Hybrid; USD 61,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Matching Contributions

Paid Time Off

Job summary

Arrow Electronics is seeking a Sales Operations professional to oversee post-sale activities for assigned client accounts. You will manage campaigns, coordinate IOs/contracts, and ensure inventory availability while building strong client relationships.

The role requires experience in Sales Operations or Account Management, with a focus on ad tech or digital campaigns. A hybrid Denver-area/remote arrangement is offered with travel as needed.

Qualifications

• BS/BA in business or related field preferred.
• 2–5 years in Sales Operations, Sales Support or Customer Service.
• Experience in Ad Tech and/or Digital Account Management is preferred.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and meet deadlines in a fast-paced environment.

Responsibilities

• Support the sales team on client campaign tasks, including IO/contract coordination, inventory checks, and campaign bookings.
• Manage client campaign bookings in Salesforce and other systems.
• Book and manage media inventory based on campaign needs and KPIs.
• Collaborate with sales and internal teams to fulfill campaigns and provide updates.
• Monitor campaigns and generate detailed reports with insights for performance and retention.

Skills

Sales support

Sales operations

Customer service

Written communication

Verbal communication

Organization

Multitasking

Education

BA/BS in business or related field

Tools

Salesforce

Job description

Position

Digital Sales Operations - Account management

Job Description

Innovation happens when the right people, ideas, and technology come together. At Arrow, our Sales teams connect customers with the expertise, solutions, and global capabilities they need to move faster, solve complex challenges, and stay ahead of what's next.

Working across functions and technologies, you'll build lasting partnerships, deliver value beyond products, and help customers transform ideas into real-world solutions while growing your own career in a global technology organization.

The Sales Ops Associate is tasked with overseeing all post-sale activities for assigned client accounts. This includes client account management, managing post-sale stewardship, coordinating campaign management activities, generating post-sale reports, and providing exemplary client support and management. The role focuses on managing client campaigns, while also nurturing and expanding partner relationships.

The ideal candidate for this role excels in a fast-paced setting, confidently takes responsibility for outcomes, and is dedicated to achieving impactful results from beginning to end.

What You'll Do

• Support the sales team on various client campaign related tasks including but not limited to coordinating with the client on the insertion order (IO) or contract, checking the product inventory, booking the inventory for client campaigns, and managing fulfillment of the client campaigns.
• Manage client campaign bookings on the CRM (Salesforce) and other relevant systems.
• Book and manage media inventory based on campaign needs.
• Work with sales and other teams to ensure KPIs are met.
• Collaborate with internal teams to fulfill client campaigns.
• Manage client campaigns, including providing regular updates or revisions.
• Monitor campaigns closely, provide detailed campaign reports, communicate relevant metrics, and offer insights to enhance campaign performance and client retention.
• Address client inquiries and requests promptly and effectively.
• Regularly meet with team members to discuss progress and explore improvements in sales operations and support processes.
• Build and strengthen client relationships to secure long-term partnerships.
• Contribute to the development and management of account management process documentation.

Who We Are Looking For

• BA/BS degree in business, or a related field preferred.
• Professional experience in sales support, sales operations or customer service role.
• 2-5 years of Sales Operations or Account Management experience
• Experience in Ad Tech and/or Digital Account Management is preferrable
• Experience in the media and/or electronics industry is highly desirable.
• Ability to multitask and juggle several responsibilities simultaneously.
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

Work Arrangement

If in the Denver area, this position will follow a hybrid schedule of 3 days in our office (Tuesdays, Wednesdays, and Thursdays) and 2 days per week from home. Other parts of Colorado-fully remote but must be able to travel to an Arrow office location as requested by Arrow leadership.

What’s In It For You

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)
• On-site Café with Catering Option for Busy Lifestyles
• 24/7/365 On-site Gym and Lockers, Free for Use to All Employees!
• Bike Racks
• And more!

About AspenCore

AspenCore, a subsidiary of Arrow Electronics, is the largest publisher and marketing services provider in the electronics engineering and supply chain industry. We reach over 15 million technologists, designers, engineers, and managers. We connect this electronics community to reliable news, authoritative analysis, industry trends, and daily information on new technology. Writing and publishing to 30+ global media sites focused on more than 24 application and technology areas, with reach to an audience of over 140 million serving as a global briefing and information service for technology, innovation, & entrepreneurship.

About Arrow

We believe new technologies have the power to make life not only different, but better. At Arrow, we're helping make that future possible. We enable customers and suppliers to design and distribute technology around the world, connecting people, ideas, and innovation to solve real-world challenges. Guided by our purpose of making the benefits of technology accessible to all, we provide expertise, solutions, and connections that help shape what's next. As a global technology solutions provider, Arrow offers opportunities to learn, collaborate, and build a meaningful career while making an impact around the world.

Life at Arrow

At Arrow, we believe innovation starts with people. We create an environment where collaboration, curiosity, and continuous learning help our employees grow and make a meaningful impact every day. From your first day, you'll have opportunities to build new skills, work alongside talented teams around the world, and contribute to technology that helps shape a better future. Because when our people grow, innovation moves forward.

Annual Hiring Range/Hourly Rate

$61,266.60 - $74,881.40

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location

US-CO-Colorado (Remote Employees)

Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.

Time Type

Full time

Job Category

Business Support

EEO Statement

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.