Digital Product Manager - Hybrid (Greensboro)

Arch Mortgage Insurance Company (Arch MI)

Greensboro (NC)

Hybrid

USD 90,000 - 120,000

Full time

14 days+
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Benefits offered by this job

Multiple medical plans
Competitive 401k with matching
PTO beginning at 20 days per year
Paid Parental Leave of up to 10 weeks

Job summary

A leading insurance provider is seeking a Digital Product Manager to shape the data platform for their digital ecosystem. The ideal candidate will have 3-5 years in product management, strong analytical skills, and a solid understanding of the mortgage insurance industry. This hybrid role based in Greensboro requires working closely with teams to drive product strategy and manage the agile delivery lifecycle. A comprehensive benefits package is offered.

Qualifications

  • Strong command of agile methodologies, especially in data products.
  • Deep understanding of the mortgage insurance industry.
  • Experience in mortgage, insurance, or financial services is a plus.

Responsibilities

  • Collaborate with stakeholders to define data platform roadmap.
  • Own the agile product delivery lifecycle.
  • Manage product backlogs and prioritize user feedback.

Skills

Agile methodologies
Analytical skills
Stakeholder management
Data governance
Communication skills

Education

Bachelor’s degree in relevant field
3–5 years of experience in product management

Tools

Snowflake
Power BI

Job description

Overview

Digital Product Manager - Hybrid (Greensboro) at Arch Mortgage Insurance Company (Arch MI). The Digital Product Manager for the Data Platform Product shapes and delivers data-driven capabilities powering Arch MI’s digital ecosystem. This role drives the data platform product roadmap by coordinating between stakeholders and engineering teams to meet the evolving needs of internal stakeholders, data consumers, and business partners. The ideal candidate has a strong background in an agile product owner role with a focus on data platforms, analytics enablement, and scalable data services. This is a hybrid, in-office role two days a week at our Greensboro, NC office.

Responsibilities
  • Collaborate with business stakeholders, product managers, engineering and analytics teams to define and prioritize the data platform roadmap aligned with the enterprise data strategy.
  • Foster close relationships with internal data consumers and business stakeholders to validate platform features, usability, and performance expectations.
  • Own the agile product delivery lifecycle, leading or participating in all agile ceremonies common to the product owner role (sprint planning, backlog refinement, sprint demo, etc.).
  • Prioritize data platform features and manage the product backlog.
  • Coordinate between stakeholders and the product engineering team to refine user stories and guide delivery.
  • Plan incremental releases and implement delivery plans based on a prioritized product backlog.
  • Manage product backlogs, including user story creation, mapping, and feature breakdown.
  • Prioritize user feedback and make ongoing adjustments to improve platform functionality and user experience.
  • Participate in and coordinate UAT testing for data platform features to ensure readiness and quality.
  • Champion agile product management practices and foster a data-driven culture across the organization.
  • Lead change management initiatives related to data platform adoption, including training, communication, and stakeholder engagement.
  • Participate in strategic planning and manage the roadmap for the data platform, ensuring alignment with enterprise goals and evolving stakeholder needs.
  • Define and track KPIs such as adoption rates, stakeholder satisfaction and platform uptime.
  • Partner with risk and compliance teams to ensure data platform features support regulatory reporting, audit readiness, and data privacy requirements.
Job Specifications

Knowledge & Skills:

  • Strong command of agile methodologies, especially in data platform or data-as-a-product environments.
  • Deep understanding of the mortgage insurance industry and relevant data and analytical concepts.
  • Experience in the mortgage, insurance, or financial services industry is a plus.
  • Strong analytical skills with experience using data to inform product decisions.
  • Familiarity with data architecture concepts, data vault architecture, data warehouses, and modern data stack technologies such as Snowflake and Power BI are highly desirable.
  • Understanding of data governance, data privacy, and compliance frameworks.
  • Ability to translate complex technical concepts into business value.
  • Strong stakeholder management and communication skills across technical and non-technical audiences.
  • Ability to influence and drive alignment across cross-functional teams.

Education & Experience:

  • Bachelor’s degree in Computer Science, Information Systems, Business, or related field (or equivalent experience).
  • 3–5 years of experience in a product owner or similar role, with at least 2 years focused on data platforms or data products.
  • MBA or advanced degree preferred.
Working Conditions / Environment & Physical Demands
  • Normal office environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this Job. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the Job.
Disclaimer

Incumbent may be asked to perform other duties as required.

Benefits

Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Off; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more.

Job Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Product Management and Marketing
  • Industries: Insurance
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