Digital Product Manager - ADS Admin System - (Hybrid)

Allstate; Coppell (TX); On-site; USD 110,000 - 181,000; Full time

Job summary

Allstate in Coppell, TX seeks a Product Management Lead Consultant to drive definition, delivery, and ongoing management of capabilities for modernizing Allstate Dealer Services’ Admin System. You’ll partner with business, tech, architecture, and operations to translate user needs into actionable product requirements and deliver measurable value.

The role emphasizes strong discovery, backlog prioritization, and collaboration with cross-functional teams to simplify processes, migrate platforms,

Qualifications

• Approximately 5+ years of experience in Product Management.
• Experience working with software engineering teams in an Agile environment.
• Strong discovery, requirements gathering, and problem-solving skills.
• Ability to understand and analyze complex business processes and system interactions.
• Experience with platform modernization, system migration, digital transformation, or legacy replacement initiatives.
• Strong communication and stakeholder management skills.
• Ability to navigate ambiguity and break down complex problems into manageable pieces.

Responsibilities

• Contribute to product discovery efforts to better understand customer needs, business processes, operational challenges, and opportunities for improvement.
• Partner with engineering, architecture, business, and operational stakeholders to define requirements and support product roadmap development.
• Analyze business processes, systems, integrations, and workflows to identify opportunities for simplification, modernization, and improved user experiences.
• Author, refine, test, and accept user stories and requirements.
• Manage and prioritize product backlog items in alignment with business and customer needs.
• Define and monitor product metrics to measure outcomes and inform future prioritization decisions.
• Gather and synthesize stakeholder feedback, customer insights, and data to support product decisions.
• Participate in discovery and test-and-learn activities to validate assumptions and reduce delivery risk.
• Collaborate with technology teams to understand system constraints, dependencies, and implementation options.
• Support modernization and migration initiatives by helping document current-state processes, define future-state requirements, and identify gaps.
• Represent the voice of the customer and advocate for solutions that balance user needs, business objectives, and technical considerations.

Skills

Product Discovery

Requirements Gathering

Agile

Stakeholder Management

System Modernization

Cross-Functional Collaboration

Data-Driven Decisions

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Product Management Lead Consultant is responsible for contributing to the definition, delivery, and ongoing management of capabilities that support the modernization of Allstate Dealer Services’ core Admin System platform. This role works closely with business, technology, architecture, and operations partners to understand user needs, analyze existing processes and systems, and help deliver solutions that improve customer and business outcomes.

The ideal candidate has a strong foundation in product management and demonstrates curiosity, analytical thinking, and an ability to work through complex business and technical challenges. Experience with system modernization, platform migrations, or large-scale technology initiatives is highly desired. Successful individuals leverage discovery techniques to validate assumptions, translate business needs into product requirements, and collaborate effectively with cross-functional teams to deliver value.

• Contribute to product discovery efforts to better understand customer needs, business processes, operational challenges, and opportunities for improvement.

• Partner with engineering, architecture, business, and operational stakeholders to define requirements and support product roadmap development.

• Analyze business processes, systems, integrations, and workflows to identify opportunities for simplification, modernization, and improved user experiences.

• Author, refine, test, and accept user stories and requirements.

• Manage and prioritize product backlog items in alignment with business and customer needs.

• Define and monitor product metrics to measure outcomes and inform future prioritization decisions.

• Gather and synthesize stakeholder feedback, customer insights, and data to support product decisions.

• Participate in discovery and test-and-learn activities to validate assumptions and reduce delivery risk.

• Collaborate with technology teams to understand system constraints, dependencies, and implementation options.

• Support modernization and migration initiatives by helping document current-state processes, define future-state requirements, and identify gaps.

• Represent the voice of the customer and advocate for solutions that balance user needs, business objectives, and technical considerations.

Preferred Experience

• Approximately 5+ years of experience in Product Management

• Experience working with software engineering teams in an Agile environment.

• Strong discovery, requirements gathering, and problem-solving skills.

• Ability to understand and analyze complex business processes and system interactions.

• Experience working on platform modernization, system migration, digital transformation, or legacy replacement initiatives.

• Strong communication and stakeholder management skills.

• Ability to navigate ambiguity and break down complex problems into manageable pieces.

Supervisory Responsibilities

• This job does not have supervisory duties.

Skills

Business Case Analyses, Business Needs, Business Outcomes, Business Processes, Collaboration, Cross-Functional Teamwork, Product Discovery, Product Management, Product Roadmap, Product Roadmapping, Roadmap Development, Systems Thinking, Waterfall Model

Compensation

Compensation offered for this role is 110,000.00 - 181,025.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee’s terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.

Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.