Digital Product Manager

Navy Federal Credit Union; Pensacola (FL); On-site; USD 90,000 - 140,000; Full time

Job summary

Navy Federal Credit Union is seeking a Product Manager to define and drive product initiatives from idea through delivery. You will partner with business, technology, risk, and operations teams to turn strategic goals into concrete plans.

The role emphasizes market research, stakeholder alignment, and end-to-end lifecycle management in an agile environment. This position offers the chance to influence platform modernization and enterprise-scale initiatives.

Qualifications

• 2+ years of experience in product management.
• Aptitude and curiosity for learning how technical process flows work.
• Ability to influence and align multiple partners without direct authority.
• Excellent written and oral communication, and cross-functional teamwork.
• Experience in agile environments.
• Bachelor's degree or equivalent in related field.

Responsibilities

• Defines recommendations for and supports product initiatives that meet stakeholder needs.
• Supports end-to-end product lifecycle from idea to delivery.
• Manages and prioritizes work to support delivery plans and overall product progress.
• Conducts market and stakeholder research to understand needs.
• Represents needs of internal partners when making product decisions.
• Communicates clearly to support decision-making for leaders.

Skills

Product management

Cross-functional collaboration

Agile environment

Strategic thinking

Effective communication

Problem solving

Education

Bachelor's degree in Business/Management/Engineering or related field

Master's degree in Business/Management/Engineering or related field

Job description

Overview

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Responsibilities

• Defines recommendations for and supports product initiatives that meet stakeholder needs
• Develops an understanding of business objectives, risk tolerance, and stakeholder needs to proactively identify opportunities and solutions
• Supports the end-to-end product lifecycle, including idea generation, product definition, design, validation, and delivery
• Helps ensure alignment across teams to deliver meaningful business outcomes
• Manages and prioritizes work to support delivery plans and overall product progress
• Conducts market and stakeholder research to understand current and future needs
• Defines, owns, and communicates recommendations for product direction and roadmap
• Identifies, communicates, and helps resolve project issues and risks
• Represents the needs of internal partners and stakeholders when making product decisions
• Communicates clearly to support decision-making for leaders
• Supports change management efforts related to product updates

Qualifications

• 2+ years of experience in product management
• Comfortability with big, undefined problems and the capability to break down problems to find solutions
• Aptitude and curiosity for learning how technical process flows work
• Demonstrated ability to influence and align business, technology, architecture, operations, risk, and control partners without direct authority
• Excellent ability to communicate effectively (written and oral) and work well on cross-functional teams
• Exposure to working in an agile environment
• Bachelor's degree in Business, Management, Engineering, or related field (or equivalent combination of experience, education, and training)

Desired Qualifications

• Experience supporting enterprise platform modernization, system migration, core banking, financial-services technology, or similarly complex technology-driven transformation initiatives
• Knowledge of the financial services environment and/or Navy Federal's operations, policies, and procedures
• Master's degree in Business, Management, Engineering, or a related field

Additional Information

Hours

• Monday - Friday, 8:00AM - 4:30PM

Location

• 820 Follin Lane, Vienna, VA 22180
• 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* FORTUNE 100 Best Companies to Work For 2026* Yello and WayUp Top 100 Internship Programs 2025* Computerworld Best Places to Work in IT 2026* Most Loved Workplace - America's Top Most Loved Workplaces 2025* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America 2026* Military Times 2025 Best for Vets Employers* Forbes 2026 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2026 Handshake Early Talent Award* Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [e-mail] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.