Digital Product Management- Expert

Allstate Insurance Company; United States; Hybrid; USD 120,000 - 194,000; Full time

Benefits offered by this job

Laptop & peripherals provided

Connectivity/Internet reimbursement

Private workspace at home

Home-office flexibility

Job summary

Allstate Insurance Company is seeking a Digital Product Management Expert to define, deliver, and manage the lifecycle of one or more digital products. You will shape strategic vision, lead discovery, maintain the backlog, and collaborate with stakeholders to drive go-to-market and communications strategies.

With 7+ years in product management and a focus on customer value, you will translate market insights into actionable roadmaps, coach teams, and measure success through defined metrics

Qualifications

• 7+ years of experience in product management or related field.
• Experience defining, delivering and managing lifecycle of digital products.
• Ability to identify assumptions and validate with product discovery techniques.

Responsibilities

• Create, drive and execute product strategy for one or more products in the digital portfolio.
• Use customer feedback, market analysis, and data to guide decisions.
• Engage in discovery to quickly validate product direction and assumptions.
• Decompose problems and maintain an actionable backlog for the Product Team.
• Define and manage metrics to measure success and inform strategy.
• Engage with customers to understand needs and habits; voice of the customer.
• Coach and mentor cross-functional team members on collaboration and ideation.

Skills

Product roadmapping

Product strategy

Voice of the customer

CRM

Digital products

Prioritization

Product vision

Stakeholder collaboration

Systems thinking

Product discovery

Data-driven decision making

Pricing/portfolio management

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Digital Product Management- Expert is responsible for defining, delivering, and managing the lifecycle of one or more products in Allstate's growing product portfolio. This individual manages strategic product vision, product discovery, roadmaps, and backlog to maximize the customer and enterprise value provided by their product. Successful Product Managers help to identify assumptions and validate those assumptions using product discovery techniques. This individual is also responsible for working closely with key stakeholders and partners, ensuring the successful definition and execution of go-to market and communications strategies for their products.

Key Responsibilities

• Create, drive and execute product strategy for one or more products in our growing digital product portfolio.
• Use customer feedback, detailed market analysis, and data gathering to make decisions about product strategy.
• Engage in discovery/test & learn activities to quickly validate assumptions and product direction.
• Decompose complex problems into smaller manageable tasks by creating and prioritizing a backlog for the Product Team.
• Define and manage metrics to measure the success of your efforts and to inform the overall product strategy.
• Be recognized as the voice of the customer"; invest significant time with current and potential customers to understand their needs & habits.
• Manage the product backlog, create an effective vision and provide timely stakeholder feedback on development iterations.
• Coach and mentor members of the team as well as members of the cross-functional development organization on how to collaborate and conduct idea generation, consumer research, test design and execution, measurement, product implementation, customer interactions and roll out.

Experience

• 7 or more years of experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

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Skills

Business Case Analyses, Customer Centric Focus, Customer Relationship Management (CRM), Digital Products, Insurance, Prioritization, Product Direction, Product Roadmapping, Product Strategies, Product Vision, Systems Thinking, Voice of the Customer (VOC)

Compensation

Compensation offered for this role is 120,000.00 - 193,725.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
• When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
• Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.