Digital Navigator (Through the Trees) - ACC Member

Lead For America; Florida; On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Living stipend

Segal Education Award

Healthcare

Childcare benefits

Student loan forbearance

Winter Institute

Job summary

Lead For America seeks ACC AmeriCorps members to help bridge the digital divide in Western NC. Members assist staff with device refurbishment, distribution, and digital literacy sessions, while gaining hands‑on experience in service delivery and community outreach.

Service runs December 7, 2026 to August 13, 2027, full‑time approx. 40 hours per week, with a $23,300 living stipend and Segal Education Award. Fully‑funded Winter Institute and health benefits are provided.

Qualifications

• U.S. citizen, national, or lawful permanent resident.
• High school diploma or GED.
• 17 years of age or older by start of service.
• Have not already served four AmeriCorps terms.

Responsibilities

• Community Outreach: assist with staff‑led outreach and raise awareness of digital equity.
• Device Refurbishment: assist with device refurbishment programs.
• Digital Literacy: support literacy training sessions, one‑on‑one and group.
• Data Collection and Reporting: collect and summarize program progress and challenges.

Skills

Communication skills

Interpersonal skills

Independence

Team collaboration

Education

High school diploma or GED

Job description

Note: This is a full-time ACC AmeriCorps position with Through the Trees.

About the American Connection Corps:

The American Connection Corps (ACC), an AmeriCorps program of Lead For America (LFA), is a service fellowship program aimed at helping communities build the digital connectivity necessary to expand opportunity and economic mobility, ranging from healthcare access to quality employment.

ACC Members serve with locally-rooted organizations, helping address the digital divide and strengthen access to opportunity. Through their service, they gain hands‑on experience, build in-demand skills, and explore career pathways while making a tangible impact in their communities.

About Through the Trees

Through the Trees bridges the digital divide‑ one signal, one device, one neighbor at time.

Position Overview

Member will support staff‑led initiatives to help Through the Trees bridge the digital divide in WNC. The member will assist staff with approved service activities, including device refurbishment, device distribution, and digital literacy sessions, while gaining experience with the organization’s service delivery efforts. Member will assist staff with community outreach projects to increase awareness, support efforts to identify and coordinate in‑kind device donations, and educate the community on our mission through staff‑approved information and materials.

Key Responsibilities

• Community Outreach: Assist with staff‑led outreach efforts with regional communities to raise awareness about digital equity programs and resources.
  • Device Procurement: Support staff‑led efforts to identify and coordinate in‑kind device donations and assist with related community outreach under staff direction and supervision.
• Device Refurbishment: Assist staff with the device refurbishment program and learn technical aspects of the process through hands‑on service activities.
• Digital Literacy: Assist staff with digital literacy training sessions, both one‑on‑one and group.
• Data Collection and Reporting: Collect service‑related data and compile summaries that highlight program progress, challenges, and successes for staff review.

All functions and activities performed by the AmeriCorps Member are completed under the guidance, supervision, and direction of program and host site staff.

Learning & Development Opportunities

As an ACC Member, you will receive structured training and support throughout your service year, including:

• A week‑long virtual orientation with the national cohort to kick off the service year.
• A week‑long, in‑person national Winter Institute convening with your ACC cohort — travel, lodging, and a per diem stipend are fully covered.
• Twice‑monthly virtual training on skills for service, including project management, asset‑based community development, grant writing, and serving vulnerable populations, plus self‑paced curricula with opportunities to earn badges and credentials.
• A structured community listening tour at the start of service to understand local needs, assets, and opportunities.
• Dedicated 1:1 support from a Lead For America Program Coordinator and twice‑monthly peer pod meetings for networking and professional development.
• Access to a national network of ACC Members, alumni, and community partners.

• Passion for community service and connecting your neighbors to the digital tools, skills, and opportunities they need to thrive.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Interest in gaining experience in community development or digital inclusion.

Eligibility

• Be a U.S. Citizen, National, or Lawful Permanent Resident.
• Hold a high school diploma or GED equivalent.
• Be 17 years of age or older by the start of service.
• Have not already served four (4) or more AmeriCorps State/National terms.

Timeline

We are currently recruiting Members to serve from December 7th, 2026 - August 13th, 2027. Members will serve full‑time (approximately 40 hours per week), completing 1200 hours of service over the course of the term.

Benefits

• A $23,300 living stipend (dispersed bi‑weekly over the course of the service term)
• A $5,220 Segal Education Award through AmeriCorps, which can be applied to education‑related expenses after the program concludes (including repayment of qualifying student loans).
• Healthcare coverage (if applicable).
• Access to childcare benefits.
• Student loan forbearance during your year of service.
• Fully‑funded ACC Winter Institute throughout the year.

Non‑Discrimination

This institution operates in accordance with Federal and AmeriCorps civil rights and non‑discrimination requirements. This program is available to all. All program documents, including compliance history information, may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g. Braille, large print, audiotape, American Sign Language), should contact us at [e-mail]

Note: The ACC program does not offer part‑time or remote member positions at this time.