Digital Media-Web Content Specialist

Pcbsdd; Kansas City (MO); On-site; USD 52,000 - 72,000; Full time

Job summary

Pcbsdd is seeking a Digital Media & Web Content Specialist in Kansas City, MO. The role focuses on creating and maintaining the agency's digital media presence, community engagement, and IT-related content across web and internal systems.

The ideal candidate will have 2+ years in digital media, strong communication skills, and hands-on experience with Adobe Creative Suite, Canva, WordPress, Buffer, and SharePoint, plus WCAG 2.1 AA compliance.

Qualifications

• 2+ years creating digital media and website design experience.
• Ability to communicate and enforce new ideas and processes.
• Strong verbal and written communication skills.
• Proficiency with Adobe Creative Suite, Canva, WordPress, Buffer and SharePoint.
• Experience planning and executing digital media projects in cross-functional teams.
• Experience building WordPress sites with accessibility best practices.
• Experience in visual design and branding for web and print media.
• Must have and operate a personal device for communication, 2FA and time tracking.

Responsibilities

• Represent PCBS at public events by capturing photography and video content.
• Create digital media content for websites, print, social media and internal systems.
• Update agency websites and internal SharePoint sites to meet WCAG 2.1 AA.
• Plan and execute digital media and marketing campaigns.
• Provide training on new or updated technologies.
• Maintain HIPAA compliance (PHI/ePHI) and monitor privacy requirements.
• Track social media analytics and back up digital content as needed.
• Create and maintain IT documentation and propose efficiency improvements.
• Provide basic technical support in IT Helpdesk backup roles and attend meetings.
• Assist on IT projects and perform other duties as assigned.

Skills

Digital media experience

Communication skills

Team collaboration

Tools

Adobe Creative Suite

Canva

WordPress

Buffer

SharePoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Digital Media-Web Content Specialist

C&SS-Compliance & Systems Security Full Time DSPs & Drivers Kansas City, MO, US

Position Title: Digital Media & Web Content Specialist

Department: Compliance and Systems Security

Job Purpose: The Digital Media & Web Content Specialist promotes those with intellectual/developmental disabilities to live their best lives by creating and maintaining the agencies’ digital media presence both externally and within the agency. You will also be involved in the community development efforts to promote agency services, maintain the agency Intranet site, and assist with IT projects which include digital media content.

Evaluated By: Director of Compliance and Systems Security

Supervision Given: None

Classification: Non-Exempt

Qualifications:

• 2+ years of creating digital media and website design related experience
• Ability to communicate and enforce new ideas and processes, growth-minded, solutions oriented
• Strong communication: you have great verbal and written communication skills in both internal and external settings
• Proficiency in using Adobe Creative Suite, Canva, WordPress, Buffer, and SharePoint required
• Experience in planning and execution of digital media projects in a cross-functional environment
• Demonstrated experience with building and maintaining WordPress sites and other digital media using accessibility best practices
• Experience in visual design and branding in web and print media
• Must Possess, maintain, and operate a personal electronic device for the purpose of communication, two-factor authentication, and tracking hours worked

Essential Functions:

Promotes the PCBS Mission

• Creativity: all digital media projects need to relate back to the PCBS Vision, Mission, and Values Statements
• Represent PCBS at public events by capturing photography and video content for marketing, communications, and promotional purposes.
• Supports a Person-Centered philosophy
• Ensures the human and legal rights of persons served are respected
• Promotes community awareness and demonstrated involvement of the persons served

Digital Media, Business Development & Technical Support

• Create digital media content for posting to websites, print media, social media, and internal systems
• Create and update content on agency websites and on internal SharePoint Online sites which meets WCAG 2.1 Level AA legal technical standard
• Ability to plan and create digital media and marketing campaigns
• Provide individual instruction and/or training to users on new or updated technologies

Ensures Excellence in maintaining PCBS Systems

• Ensures compliance with HIPAA regulations, including PHI and ePHI
• Track and analyze social media analytic reports on a regular basis
• Assists with routine system and file backups of all social media, website, and digital media content
• Creates and maintains current IT documentation
• Continuously review and identify areas of efficiency for agency and bring forth solutions to implement

Leads a Positive Work-Environment

• Proactive: you’re driven, self-motivated, and take initiative to get things done
• Ability to work both individually and collaboratively, in a team environment
• Ability to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently, as well as strong attention to detail
• Assists on IT projects

Secondary Functions:

• Provide basic technical support in an IT Helpdesk backup role
• Attends all meetings and agency functions as required
• Performs all other duties assigned by Supervisor

Physical Requirements/Working Conditions:

• Job demands include extended periods of sitting with some periods of standing and walking
• Will occasionally require light lifting, kneeling, stooping, crouching, or bending as appropriate
• Will possibly require some physical intervention if confronted by a person displaying combative or potentially dangerous behavior
• Will require periods of driving agency vehicles.
• Office based role with noise from persons served, office machines, and telephones. Will have a substantial use of computers and/or other devices and screens. May be exposed to bloodborne pathogens, infectious diseases, and parasites.