Digital Media Coordinator

BFT; Richland, Northern (WA, KY); Hybrid; USD 34,000 - 47,000; Full time

Job summary

Ben Franklin Transit is seeking a Digital Media Coordinator in Richland, WA to support the creation and distribution of digital content for agency communications. You will capture events, edit photos and videos, and maintain an organized media library to support internal and external needs.

The role requires basic graphic design skills, knowledge of Adobe Creative Suite and Canva, and the ability to collect data from surveys, website analytics, and social channels for reporting.

Qualifications

• Associate degree in marketing, communications, media, public relations, or related field from an accredited institution.
• Two years of relevant experience or an equivalent combination of experience and education.
• Must be available to work weekends (Saturday and Sunday) as part of a regular schedule.

Responsibilities

• Capture and document agency events through photography and videography.
• Edit and produce photo and video content for internal and external use.
• Maintain an organized digital media library.
• Provide graphic design support for marketing materials and communications.
• Assist in creating rider alerts and updating content on digital platforms.
• Collect data from surveys, website analytics, social media for reporting.
• Perform basic quality checks on published content.
• Support event setup for media coverage.

Skills

Adobe Creative Suite

Canva

Photography

Video editing

File management

Data reporting

Attention to detail

Time management

Workflow processes

Education

Associate’s degree in Marketing/Communications/Media

Job description

## Digital Media CoordinatorApply: Richland, WA: Full time: Posted Yesterday: End Date: September 22, 2026 (3 days left to apply): JR100074**Salary:**Position Range: $24.48 - $33.88Hiring Range: $24.480 - $30.750Most applicants’ offers will fall within this hiring range based on qualifications, experience, and alignment with the role’s needs.**FLSA Status:**Non-Exempt**Join the team that keeps the Tri-Cities moving!****OUR MISSION**Ben Franklin Transit (BFT) provides exceptional and cost-effective transportation services that consistently exceed customer expectations while promoting the principles and practices of livable communities and sustainable development.**OUR VALUES**We value customer service, collaboration, diversity, fiscal accountability, innovation, sustainability and safety. Employees and representatives of BFT are expected to uphold our values and mission.**Nature of Position**The Digital Media Coordinator supports the development and distribution of digital media content to enhance agency communications and customer engagement. This role focuses on capturing and editing visual content, maintaining digital media assets, supporting graphic design needs, and assisting with basic data tracking and reporting.**Essential Duties and Responsibilities*** Capture and document agency events, locations, and operations through photography and videography* Edit and produce photo and video content for internal and external use* Maintain an organized and accessible digital media library* Provide graphic design support for marketing materials and communications* Assist in creating customer-facing visuals that simplify complex information* Collect and compile data from surveys, website analytics, social media, and transit applications for reporting purposes* Create and update rider alerts on the agency website and Transit App* Perform basic quality checks on published content to ensure accuracy and consistency* Support event setup needs related to media coverage (equipment prep, coordination, etc.)* Other duties as assigned**Knowledge, Skills & Abilities*** Working knowledge of Adobe Creative Suite and Canva* Basic understanding of photography, videography, and editing techniques* Ability to organize and manage digital files and content* Ability to compile and present basic data in a clear format* Strong attention to detail and time management skills* Ability to follow established processes and meet deadlines**Other Characteristics*** Collaboration: Shares time and knowledge with others; adjusts priorities as circumstances dictate; follows through on commitments, accepts responsibility for actions, resolves interpersonal conflicts constructively.* Diversity: Demonstrates an awareness and respect of cultural and individual values. Treats all people with dignity, courtesy and respect.* Fiscal Accountability: Actively contributes to the productivity of the agency; demonstrates good stewardship of company time and resources; displays high standards of ethical conduct.* Customer Service: Anticipates the needs of internal and external customers; delivers quality work products and services within expected timeframes. Considers and responds appropriately to people in various situations.* Innovation: Considers new approaches to situations; encourages ideas and improvements.* Sustainability: Actively encourages environmental benefits and the conservation of natural resources.* Safety: Adheres to safety related laws, regulations, standards, and practices; performs work in a safe manner; encourages and supports others to be safe while at work.**Minimum Qualifications**Associate’s degree in marketing, communications, media, public relations, or related field, from an accredited institution. Two years’ relevant experience; or an equivalent combination of experience and education. Must be available to work weekends (Saturday and Sunday) as part of a regular schedule.**Licenses, Registration & Certificates**None.**Preferred Qualifications**Experience working in a public sector, transportation, or complex service environment.**Physical Requirements**Generally sedentary in nature; occasionally stand and walk; intermittently kneel, stoop, bend and twist at the waist, and reach overhead; sit for long periods of time. Rarely kneel, crouch, or crawl. Occasionally lift, push/pull, or carry up to 40 pounds. Good vision to read print and computer screen. Hear and speak to communicate in person, before groups, and over the telephone. Manual dexterity of hands and fingers to include repetitive keyboarding, grasping and reaching to operate a computer keyboard, mouse and/or standard office equipment.**Working Conditions**Work is primarily performed in an office environment where noise, frequent interruptions and lack of privacy may be present. Operate a motor vehicle. Occasional exposure to outdoor environment and weather conditions when participating in Agency events. Must be available to work flexible hours including evenings, weekends and holidays as needed.*If you want to give back to the community, consider hopping onboard the team that's going places!*