Digital Marketing Coordinator

Medical Service Company

Cleveland (OH)

Hybrid

USD 28,000 - 36,000

Full time

3 days ago

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Benefits offered by this job

Competitive Pay

Medical Insurance

Dental Insurance

Vision Insurance

HSA with Company Contribution

Pet Insurance

Life and AD&D Insurance

Short-Term Disability

Long-Term Disability

Tuition Reimbursement

EAP

Job summary

MSC is hiring a Digital Marketing Coordinator for a full-time hybrid role. Office in Ohio on Tuesdays, Wednesdays, and Thursdays with remote days on other dates. You’ll support marketing, email campaigns, social media, and e‑commerce, while helping update inventories and online catalogs.

Benefits include health, retirement options, and paid time off. Ideal candidates have 1–2 years in marketing or e‑commerce, strong writing, and Excel proficiency, with a proactive, detail-oriented mindset.

Qualifications

1–2 years’ experience in marketing or e‑commerce is a plus.
Experience with e‑commerce is advantageous.
Proficiency in Microsoft Excel and strong writing skills required.

Responsibilities

Support Marketing and E‑Commerce initiatives and internal/external communications.
Assist in email marketing campaigns and surveys for internal staff and customers.
Update website, Google listings and monitor reviews.
Prepare and distribute marketing materials and reports.
Manage social media campaigns and engage with customers.
Handle catalog updates and product descriptions for the online store.

Skills

Microsoft Excel

Strong writing skills

Social Media knowledge

Self-Starter

Analytically Inclined

Strong attention to detail

Education

College degree

Job description

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC).

MSC is a 13-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work!

MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.

In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success!

Join Our Team!

We are excited to announce that we are hiring for a full-time hybrid position. Work in our office location on Tuesdays, Wednesdays, and Thursdays, and enjoy the flexibility of remote work on other days.

Benefits included!

Competitive Pay
Advancement Opportunities
Medical, Dental & Vision Insurance
HSA Account w/Company Contribution
Pet Insurance
Company provided Life and AD&D insurance
Short-Term and Long-Term Disability
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Employee Referral Bonus Program
Social Recognition Program
Employee Engagement Opportunities
CALM App
401k (with a matching program) / Roth IRA
Company Discounts
Payactiv/On-Demand Pay
Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays

The Digital Marketing Coordinator performs day to day tasks necessary to support Marketing and E-Commerce initiatives. Provide support to marketing functions of internal and external communications and brand awareness through social media, email marketing and other digital means. Perform E-Commerce order fulfillment as needed; ensuring that customers receive the correct items in a timely fashion, and they receive updated order status through fulfillment and delivery. Update E-Commerce inventory items.

Responsibilities and Duties:

Marketing:

Under the direction of Marketing Manager and following marketing plan assist in creation and execution of email marketing campaigns for internal staff and customers.
Create and distribute customer surveys.
Prepare and distribute marketing materials for internal staff and external customers.
Update website, Google listings and monitor reviews.
Prepare weekly, monthly social, website and email marketing data reports.
Manage promotional materials inventory as well as print inventory for sales and other departments within MSC.
Print and ship approved marketing collateral for sales and other areas of organization.
Assist in shipping event materials and maintaining log to ensure timely delivery and return of show items including tabletop accessories, pop up signage and giveaways.
Support Employee engagement through emails, newsletter distribution and corporate events.
Route marketing requests to Marketing Manager through IT portal.

Electronic Commerce:

Order Fulfillment

Ensure customer orders are placed with various vendors and order status is updated as products are shipped, as needed.

Catalog Management

Add, remove, and maintain products in online catalog.
Add, review, and modify product descriptions to ensure effective descriptions and unique content, including features and benefits.
Ensure proper pictures are displayed and manufacturer hyperlinks are current.

Support and distribute weekly e-commerce email marketing campaigns.

Marketing:

Create and distribute email marketing campaigns to internal staff and customers.
Create and distribute customer surveys.
Prepare and distribute marketing materials to internal staff and customers.
Support ongoing website maintenance.
Analyze website and email marketing data and prepare report.

Social Media

Create social media campaigns across various platforms.
Engage with customers via Social Media platforms, responding to comments and answering customer questions.
Analyze social media metrics and present findings.

Additional Duties