Part-Time | 10–15 hours per week | In-Person
Position Summary
Part-Time Bilingual Digital Instructor
Allies in Caring
Position Summary
Allies in Caring is seeking a creative, engaging, and community-minded Part-Time Bilingual Digital Instructor to help individuals build the digital skills and confidence they need to succeed in an increasingly connected world.
The Digital Instructor will primarily facilitate small-group classes and workshops in both English and Spanish, supporting community members with a wide range of ages, abilities, backgrounds, and levels of digital experience. Participants may include older adults, job seekers, immigrant community members, small business owners, and adults seeking to strengthen their digital literacy skills.
Instruction will focus on practical, everyday technology skills that help participants access employment, education, healthcare, community resources, and economic opportunities.
This position reports to the Workforce Development Manager and may collaborate with other Allies in Caring staff, program staff, volunteers, and community partners.
The position is in-person at Allies in Caring’s main location, approximately 10–15 hours per week, and requires availability for evening and weekend workshops.
How This Role Fits Into Our Organization
At Allies in Caring, digital literacy is about more than learning how to use technology. It is a pathway toward greater access, independence, economic opportunity, inclusion, and community empowerment.
The Digital Instructor plays an important role in reducing barriers to technology by helping community members develop practical skills they can use in their everyday lives. Through accessible, culturally responsive, and engaging instruction, the Digital Instructor will help participants become better equipped to pursue employment and educational opportunities, access healthcare and online services, support small businesses, and participate more fully in an increasingly digital society.
What Success Looks Like
A successful Digital Instructor will:
- Facilitate workshops that demonstrate strong participant attendance, engagement, and completion.
- Help participants develop practical digital skills they can apply to employment, education, healthcare, small business activities, and everyday life.
- Adapt teaching approaches, materials, and activities to accommodate different ages, abilities, learning styles, and levels of digital experience.
- Create an engaging learning environment where participants can practice new skills and become more comfortable using technology.
- Maintain accurate participation and program records that help Allies in Caring understand participant progress and program outcomes.
ResponsibilitiesInstruction & Facilitation
- Plan and facilitate engaging, accessible small-group digital literacy classes and workshops in both English and Spanish.
- Teach participants basic computer, smartphone, and digital navigation skills.
- Provide instruction on email, internet navigation, and accessing online information and services.
- Teach practical skills using Microsoft Word, Excel, PowerPoint, and Microsoft 365.
- Support participants with online job searches, employment applications, résumé creation.
- Help participants access and navigate telehealth platforms and other online services.
- Teach foundational concepts related to online safety, privacy, and cybersecurity.
- Provide instruction and guidance on digital tools and skills relevant to small businesses.
- Teach participants how to use videoconferencing platforms such as Zoom and Microsoft Teams.
- Help participants with accessing, navigating, and progressing through Coursera courses and learning opportunities.
- Provide hands‑on support as participants practice newly acquired skills.
Curriculum & Participant Support
- Use existing Allies in Caring curriculum and resources while developing or adapting lesson plans, activities, presentations, handouts, and supplemental materials when needed.
- Adjust instruction based on participants’ skill levels, learning needs, abilities, and goals.
- Explain technology concepts in practical, understandable, and approachable ways.
- Create engaging learning experiences that encourage participation and application of new skills.
- Troubleshoot basic technology challenges involving computers, smartphones, tablets, projectors, and related equipment.
Program Tracking & Administration
- Take attendance and maintain accurate participant records.
- Track workshop enrollment, participation, and completion.
- Administer pre- and post-assessments and/or digital skills assessments when appropriate.
- Collect participant feedback to help evaluate and improve workshops.
- Document participant progress and program outcomes.
- Provide brief program updates and reports to the Workforce Development Manager.
- Assist with workshop scheduling and participant communications as needed.
- Collaborate with Allies in Caring staff, community partners, volunteers, and other program staff when appropriate.
Qualifications
We recognize that valuable skills and experience can be gained through many different pathways. A specific degree is not required for this position, and we welcome candidates with relevant transferable skills.
Required
- Ability to comfortably teach, facilitate, and communicate in both English and Spanish.
- Strong digital literacy skills and confidence using computers, smartphones, tablets, and common online platforms.
- Comfortable facilitating small-group learning experiences and workshops.
- Ability to work independently, take initiative, and manage responsibilities with limited supervision.
- Creative and engaging approach to instruction.
- Genuine interest in community service and helping others learn and succeed.
- Ability to adapt instruction to people with varying levels of digital knowledge, experience, abilities, and learning styles.
- Comfort using and troubleshooting basic technology, including computers, smartphones, tablets, projectors, and related equipment.
- Availability to work approximately 10–15 hours per week, including evening and weekend workshops.
- Ability to work in person at Allies in Caring’s main location.
- Reliable transportation.
- Ability to occasionally lift, move, and/or set up laptops, tablets, projectors, and other workshop equipment.
Relevant & Transferable Experience
We encourage applicants with transferable skills from a variety of backgrounds to apply. Relevant experience may include, but is not limited to:
- Teaching, training, tutoring, or workshop facilitation
- Community outreach or community-based programming
- Workforce development
- Customer service
- Technology or technical support
- Adult education
- Digital literacy
- Social or human services
- Supporting individuals in learning new skills
Candidates do not need to meet every preferred experience area to be considered.
Equal Opportunity Statement
Allies in Caring is committed to creating an inclusive workplace and is an equal opportunity employer. We welcome applicants from diverse backgrounds, experiences, and professional pathways. Candidates with relevant transferable skills are encouraged to apply.