Digital Infrastructure Solution Director

Orange Business; Atlanta (GA); Hybrid; USD 147,000 - 179,000; Full time

Benefits offered by this job

Flexible Work Environment

Professional Development

Career Growth

Global Opportunities

Reward Programs

Job summary

Orange Business is seeking an experienced leader to drive digital connectivity solutions across the Americas. With a focus on strategic partnerships and innovative technologies, this role requires deep industry knowledge and excellent customer-facing skills.

The ideal candidate will have at least 15 years of experience, strong communication abilities, and be adept at problem-solving in dynamic environments. A hybrid work model is available, allowing flexibility while pursuing professional growth opportunities.

Qualifications

• Minimum of 15 years in technical and customer-facing roles.
• Deep knowledge of digital connectivity technologies, including SDN and cloud services.
• Exceptional communication and negotiation skills.

Responsibilities

• Generate profitable growth within existing and new accounts.
• Drive the definition of solution strategies in the Americas Region.
• Participate in key customer sales meetings and workshops.
• Conduct competitive product analysis and contribute to development of roadmaps.

Skills

Technical and customer-facing experience

Deep knowledge of digital connectivity technologies

Exceptional communication and negotiation skills

Problem-solving mindset

Presentation skills

Education

Bachelor’s or Master’s degree in a relevant field

Job description

About The Role

Join us to reshape digital connectivity by crafting tailored solutions that empower businesses in the Americas, driving sustainable growth through strategic partnerships and innovative technologies.

• Generate profitable growth within existing and new accounts by matching Connectivity & Digital Infrastructure solutions with customer business needs through frequent customer-facing interactions.
• Manage the Regional Go to Market strategy for Connectivity and Digital Infrastructure Solutions, leading the DI SVP regionally.
• Drive the definition of Connectivity and Digital Infrastructure Solution strategies in the Americas Region.
• Assist Sales and Pre-Sales Teams in developing strategies to promote and sell Orange's Connectivity and Digital Infrastructure SVP Solutions.
• Participate in RFI/RFP responses, collaborating with account teams, bid management teams, and business units.
• Investigate smart designs, cost optimizations, and winning solution pricing.
• Validate Connectivity terms and conditions, including contract term SLA’s and risk levels.
• Identify and validate non-standard components required by individual solution designs.
• Participate in key customer sales meetings and workshops, providing expertise and support for proposals and solution presentations.
• Cross-sell Connectivity and Digital Infrastructure solutions into other service proposals.
• Develop and maintain relationships with partners and define joint Go To Market strategies.
• Maintain industry awareness and technical knowledge to identify new technologies and potential partners early.
• Provide consulting assessments in relevant areas like SD-WAN and LAN.
• Deliver trainings tailored to the regional knowledge transfer requirements.
• Participate in the conception and implementation of POCs and pilots.
• Support Orange’s Central Product & Marketing with vital information to define effective strategies for promoting solutions.
• Conduct competitive product analysis and contribute to development of roadmaps and sales strategies.
• Initiate marketing campaigns and engage in trade shows to enhance Orange's industry recognition.
• This role includes engaging in market evolutions and competitive trend capture, providing feedback to various regions and product management for continuous improvement.

Qualifications

• Minimum of 15 years of experience in technical and customer-facing roles.
• Bachelor’s or Master’s degree in a relevant field.
• Deep knowledge of digital connectivity technologies, including SDN and cloud services.
• Exceptional communication and negotiation skills.
• Problem‑solving mindset with the ability to identify opportunities and develop innovative strategies.

Professional Skills

• Customer‑facing experience, including expert presentation and communication skills.
• Ability to negotiate and communicate effectively at various levels within client, customer, and partner organizations.
• Effective people skills applicable internally and externally, with demonstrated patience in challenging situations.
• Creative thinker, adept at identifying new opportunities while capitalizing on existing ones.
• Deep knowledge of Digital and Connectivity Technologies, including SDN and Orange's portfolio of Connectivity & Digital Infrastructure Solutions, alongside Cloud Services.

Soft Skills

• Strong interpersonal skills, managing challenging interactions with internal teams and external customers calmly and patiently.
• Adaptability and eagerness for exploration, thriving in evolving environments.
• Motivational leader who inspires peers through collaboration and shared knowledge.
• Resilience, effectively prioritizing tasks in high‑pressure situations to deliver results.
• Proactive approach with strong attention to detail, overseeing multiple projects concurrently.

Salary

147,000–179,000 annually

This range represents the base salary for this position. Final compensation will be determined based on experience, skills, and qualifications.

Location

This role may be based in New York, NY, with a hybrid schedule.

Benefits

• Global Opportunities: Work in multi‑national teams with opportunities to collaborate with colleagues and customers worldwide.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: Training programs and upskilling/re‑skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well‑being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.

EEO Statement

Orange Business is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Diversity Statement

Only Your Skills Matter. Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled‑friendly company and equal opportunity employer: don’t hesitate to tell us about your specific needs.