Digital Growth & Sales Specialist, Full-Time - Remote (AK, AZ, FL, NV, TX, WY)

Nuvision Federal Credit Union; Phoenix (AZ); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Life Insurance

Flexible Spending Account

Training Provided

Tuition Reimbursement

Job summary

Nuvision Federal Credit Union seeks a Digital Growth & Sales Specialist to drive growth across digital channels, increase member acquisition, and expand product adoption. The role partners with Marketing, Lending, Analytics, and Operations to optimize onboarding, improve funnel performance, and deliver funded accounts and loan growth.

This position emphasizes SLA-driven application review, proactive applicant outreach, and data-driven optimization of digital strategies to achieve enterprise

Qualifications

• 3–5 years of experience in credit unions, banking, financial services, digital sales, product growth, marketing, business development, channel management, or related field.
• Demonstrated experience monitoring sales or production performance and recommending actions to improve results.
• Experience with deposit, consumer lending, credit card, digital account opening, or online banking products.
• Understanding digital sales funnels, member acquisition, campaign performance, product adoption, and conversion.

Responsibilities

• Accelerate Nuvision Credit Union's digital growth by increasing digitally originated member acquisition, product sales, funded accounts, loan production, deposit growth, and digital channel adoption.
• Monitor digital applications, account openings, and funding progression; engage applicants to resolve requirements and SLAs.
• Analyze digital funnels and performance to identify opportunities; collaborate with Marketing, Operations, Risk, and Branches to improve onboarding and completion rates.
• Lead digital growth initiatives and campaigns with Marketing and business units to drive product adoption and member engagement.
• Prepare management-level summaries and strategic analyses related to digital growth and market opportunities.

Skills

Digital sales

Growth strategy

Campaign management

CRM

Analytics

Cross-functional influence

Lead management

Digital banking

Education

Bachelor’s degree

Job description

We are committed to ensuring that each Member receives a positive service experience and trusted financial advice. The Digital Growth & Sales Specialist is responsible for accelerating Nuvision Credit Union's digital business growth by increasing digitally originated member acquisition, product sales, funded accounts, loan production, deposit growth, and digital channel adoption. This position serves as the primary business growth specialist for Nuvision's digital sales channels. The role monitors production across digital deposit accounts, credit cards, personal loans, HELOCs, and other online products; identifies opportunities to improve performance; and develops initiatives that increase application volume, funding, adoption, member engagement, and overall digital channel effectiveness.

In addition to growth responsibilities, the specialist actively manages the digital account opening pending queue, ensuring applications are reviewed, worked, and resolved within established service level agreements (SLAs). This includes proactively contacting applicants to obtain required documentation, resolve outstanding application requirements, provide status updates, and assist members through the account opening and funding process. The specialist monitors application aging, identifies common causes of pending and abandoned applications, and partners with Operations, Compliance, Risk, Branches, and the Member Relationship Center to improve onboarding efficiency, reduce fallout, and increase completed account openings and funded accounts.

The position also analyzes digital application funnels, abandonment trends, conversion performance, and member behaviors to identify opportunities that improve application completion, streamline onboarding, increase pull-through rates, and support overall deposit and lending growth objectives.

The Digital Growth & Sales Specialist partners with Marketing, Branches, the Member Relationship Center, Lending, Analytics, Operations, and other business teams to ensure digital initiatives support enterprise growth, member acquisition, operational effectiveness, and member experience objectives.

Unlike a traditional digital banking support position, this role is measured primarily by digital production, funded account growth, loan production, member acquisition, application pull-through rates, product adoption, digital channel utilization, onboarding effectiveness, and achievement of established business growth goals.

Drive digital sales growth and production. Monitor digitally originated deposits, credit cards, personal loans, HELOCs, new memberships, and other online products. Evaluate performance against monthly and annual goals and recommend actions that increase applications, approvals, funded accounts, balances, and overall digital production.

Develop and execute digital growth initiatives and campaigns. Partner with Marketing and applicable business units to design, coordinate, launch, and evaluate campaigns that increase digital sales, product adoption, member engagement, and new member acquisition.

Identify and pursue digital product growth opportunities. Analyze product-level performance, member needs, channel utilization, and production trends to identify opportunities to grow deposits, lending, credit cards, and other digitally delivered products.

Lead digital growth alignment across business channels. Serve as a liaison among Digital Growth, Branches, the Member Relationship Center, Lending, Marketing, and other business partners.

Monitor and interpret digital sales performance. Review production reports, digital funnel results, campaign outcomes, channel utilization, and member engagement information. Translate performance data into actionable sales recommendations.

Monitor digital products, member acquisition strategies, promotional approaches, emerging capabilities, and sales practices used by credit unions, banks, fintech companies, and relevant competitors.

Support digital growth strategy and executive reporting. Prepare management-level summaries, presentations, business cases, pilot recommendations, and strategic analyses related to digital growth, production, product adoption, acquisition, and market opportunities.

Define business requirements and growth priorities for digital enhancements. Identify capabilities and improvements needed to achieve growth objectives and document the business need, benefit, expected impact, and recommended priority.

Support AI-enabled sales and digital engagement initiatives. Identify opportunities to use AI, automation, personalization, lead prioritization, next-best-product recommendations, and digital engagement tools to increase sales effectiveness.

Represents the Credit Union in a positive and professional manner.

• 3–5 years of experience in credit unions, banking, financial services, digital sales, product growth, marketing, business development, channel management, or related field.
• Demonstrated experience monitoring sales or production performance and recommending actions to improve results.
• Experience working with deposit, consumer lending, credit card, digital account opening, or online banking products.
• Understanding digital sales funnels, member acquisition, campaign performance, product adoption, and conversion.
• Knowledge of digital banking trends, fintech capabilities, AI-enabled engagement, and evolving member expectations.
• Strong sales, growth, analytical, communication, presentation, project coordination, and cross-functional influence skills.
• Experience in digital banking, digital account opening, digital lending, financial-services marketing, or digital product growth.
• Experience developing or executing campaigns that resulted in measurable sales, acquisition, or product-adoption growth.
• Experience with marketing automation, digital analytics, CRM, lead management, or campaign-management platforms.
• Experience evaluating fintech capabilities or working with digital banking vendors.

Bachelor’s degree in related field;

Website: nuvisionfederal.com/careers

• Medical
• Dental
• Life Insurance
• Flexible Spending Account
• Training Provided
• Tuition Reimbursement

Nuvision Credit Union is proud to be an Equal Opportunity Employer. At Nuvision Credit Union, we provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Nuvision Credit Union is committed to providing equal employment opportunities to all individuals, including those with disabilities. If you require a reasonable accommodation to complete the application or interview process, please contact our recruiting team at Recruiting@nuvisioncu.