Digital Fulfillment Specialist

TEGNA; Tysons (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive health coverage

401(k) matching

Paid Time Off

Virtual doctor's appointments

Paid therapy sessions

Job summary

A leading media company in Virginia is seeking a Digital Sales Fulfillment Specialist to manage post-sales support for digital campaigns. This role ensures effective campaign fulfillment across multiple markets, requiring at least 3 years of account management experience in a fast-paced media environment. Successful candidates will have strong analytical skills, knowledge of marketing solutions, and excellent communication abilities. Benefits include comprehensive health plans, a generous Paid Time Off policy, and a 401(k) program with company matching.

Qualifications

• 3+ years in a media sales environment.
• Track record of client retention and growth.
• Creative, flexible, and adaptable to change.

Responsibilities

• Serve as post-sales lead for digital support.
• Ensure proper entry and billing of all digital campaigns.
• Track client campaign delivery and performance.

Skills

Account management

Knowledge of marketing solutions

Google Analytics

CRM systems

Communication skills

Tools

MS Office Suite

Job description

About TEGNA

TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.

Main Role Mission

The Digital Sales Fulfillment Specialist will help execute the centralized support efforts by handling digital campaign fulfillment. This role will ensure effective and efficient post‑sales needs so local markets can focus on client‑facing revenue opportunities and continue to provide superior customer service.

Responsibilities

• Serve as post–sales lead for digital support across multiple markets.
• Ensure proper entry and billing of all digital campaigns as an audit gate prior to submitting orders to digital fulfilment teams/vendors.
• Regularly track client campaign delivery across TEGNA’s digital products consisting of OTT/CTV, video, and display.
• Work with Digital Client Services teams across multiple product lines to ensure campaign pacing and delivery.
• Develop and execute effective solutions to deliver customer results through digital assets while maintaining campaign logistics and performance.
• Interpret campaign performance data and help summarize results based on customer KPIs.
• Dive into TEGNA Attribution and support/manage as needed for client campaigns.
• Work in tandem with Account Executives, Station leadership, Sales Support, and corporate leadership.
• Complete standard monthly reporting for all digital campaigns and deliver to station staff for the completion of final reporting presentations.

Requirements

• 3+ years of account management in a professional, fast‑paced media sales environment.
• Track record of successfully retaining and growing clients.
• Knowledge of marketing solutions including broadcasting and digital advertising.
• Knowledge of Google Analytics and advertising solutions.
• Prior experience using CRM systems and MS Office suite.
• Self‑motivation and willingness to work as a team player are essential attributes.
• Demonstrate ability to be creative, flexible, and able to adapt to change with evolving priorities.
• Ability to handle and prioritize multiple tasks to meet deadlines.
• Position requires strong written and verbal communication skills, as well as strong organization and time‑management skills.

Benefits

TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part‑time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.

Our 401(k) program offers full, part‑time and temporary employees the opportunity to contribute 1% – 80% of their pay on a pre‑tax basis to TEGNA’s 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.

Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor’s appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.

TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.

• Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.

Recruiting Fraud Alert

To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains. Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.

EEO Statement

TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email [e-mail].