Digital Ecosystem Engagement Lead

Strategic ACI; Springfield (VA); On-site; USD 120,000 - 160,000; Full time

Job summary

Strategic ACI is seeking a Digital Ecosystem Engagement Lead to drive stakeholder adoption, tenant onboarding, and cultural transformation for a Digital Engineering Ecosystem (DEE) supporting NGA. This senior, customer-facing role owns the relationship between the delivery team and NGA program offices, mission partners, and — in later phases — external IC/DoD stakeholders who onboard onto the DEE.

The Engagement Lead is central to the program's born-digital transformation approach, helping NGA

Qualifications

• Active TS clearance with SCI eligibility and ability to pass a CI polygraph within 30 days.
• 5+ years in stakeholder engagement, customer success, change management, or program engagement in IC/DoD contexts.
• Experience driving adoption of new platforms across a large enterprise.

Responsibilities

• Serve as primary engagement point for NGA program offices and mission stakeholders adopting the Digital Ecosystem.
• Own onboarding workflows, access requests, and support processes for new users joining the DEE Web Portal.
• Lead change management and adoption activities from legacy practices to model-driven workflows.
• Develop and deliver stakeholder communications and onboarding materials.
• Coordinate with Enterprise Architect and Technical PM/DE Lead to align engagement with release roadmap and governance.
• Support planning and execution of release demonstrations, sprint reviews, and executive reviews from a stakeholder perspective.
• Plan for expanding external stakeholder participation in later releases, including onboarding and access management.
• Gather and synthesize stakeholder feedback to inform roadmaps and ADR processes.

Skills

Clearance TS w/ SCI & CI polygraph

Stakeholder engagement

Change management

Communication

Cross-functional coordination

Education

Bachelor's degree or equivalent experience

Tools

Confluence/Jira

Job description

Strategic ACI is seeking a Digital Ecosystem Engagement Lead to drive stakeholder adoption, tenant onboarding, and cultural transformation for a Digital Engineering Ecosystem (DEE) supporting NGA. This senior, customer-facing role owns the relationship between the delivery team and the growing base of NGA program offices, mission partners, and — in later phases — external IC/DoD stakeholders who onboard onto the DEE.

The Engagement Lead is central to the program's born-digital transformation approach, helping NGA stakeholders shift from fragmented, document-centric practices toward a sustained Digital Engineering mindset. This role partners closely with the Technical PM/DE Lead and Enterprise Architect but focuses on stakeholder engagement, communications, training, and onboarding rather than architecture or engineering execution. As a senior subject matter expert, this role leads strategic-level meetings with government stakeholders and serves as a primary point of contact for engagement issues of strategic importance to the program.

Salary will be commensurate within the advertised range, based on applicable qualifications.

Responsibilities:

• Serve as the primary engagement point for NGA program offices, CIO-T, and mission stakeholders adopting the Digital Ecosystem, translating technical capabilities into mission value.
• Own the Tenant Onboarding & Management function, including onboarding workflows, access requests, and support processes for new users and organizations joining the DEE Web Portal.
• Lead change management and adoption activities supporting the program's born-digital transformation approach, helping stakeholders transition from legacy, document-centric practices to model-driven workflows.
• Develop and deliver stakeholder communications, training materials, and how-to documentation supporting onboarding of new tenants, mission teams, and (in later Releases) external stakeholders and mission partners.
• Coordinate closely with the Enterprise Architect and Technical PM/DE Lead to ensure engagement activities align with the release roadmap, governance model, and technical capabilities being delivered each Release.
• Support planning and execution of Release demonstrations, sprint reviews, and executive reviews from a stakeholder communications and engagement perspective.
• Lead planning for expanding external stakeholder participation beginning in later Releases, including onboarding processes, access management coordination, and stakeholder needs assessments.
• Gather and synthesize stakeholder feedback to inform the roadmap, backlog priorities, and Architecture Decision Record (ADR) process.

Qualifications:

Required:

• Active TS clearance, with SCI eligibility and the ability to pass a CI polygraph within 30 days.
• Bachelor's degree in a technical, communications, or management discipline, or additional relevant experience in lieu of a degree.
• 5+ years of experience in stakeholder engagement, customer success, change management, or program engagement roles supporting IC or DoD technical programs.
• Demonstrated experience driving adoption of new technical platforms, tools, or ways of working across a large, multi-organization enterprise.
• Excellent written and verbal communication skills, including experience developing training materials, onboarding documentation, and stakeholder briefings.
• Experience coordinating cross-functionally with technical leads, program management, and government stakeholders in a fast-paced delivery environment.

Desired:

• Experience supporting NGA, DoD, or Intelligence Community digital transformation, digital engineering, or enterprise architecture programs.
• Familiarity with Model Based Systems Engineering (MBSE), Digital Twins, or Digital Engineering Ecosystem concepts.
• Experience supporting multi-tenant platform onboarding or user adoption programs in a classified or enterprise IT environment.
• Familiarity with Confluence/Jira and Agile/Scrum delivery models.
• Experience supporting external stakeholders or mission-partner integration efforts.