Digital Curbside Fulfillment Specialist

Meijer; Grand Rapids (MI); On-site; USD 1,653,000 - 2,204,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

401(k) with company contributions

Paid family care leave

Medical/dental/vision

Job summary

Meijer is seeking a Digital Clerk in Grand Rapids to turn online orders into easy, reliable curbside pickups. You’ll perform accurate order fulfillment, greet customers with a courteous attitude, and maintain a positive working relationship with team members and leadership.

Training will be provided to help you learn new technologies and processes for a smooth pickup experience. The role emphasizes attention to detail, strong communication, and the ability to work efficiently in a fast-paced

Qualifications

• High school diploma or equivalent required.
• Strong communication skills and a customer-first approach.
• Ability to learn new technologies quickly.
• Minimum of 1 year of experience; prior retail experience preferred.
• Past cashier experience preferred.
• Detail-oriented, organized, and dependable.
• Process-driven with the ability to follow procedures in an efficient, consistent way.
• Past online ordering experience a plus.

Responsibilities

• Provide remarkable service at the curbside pickup area through accurate order fulfillment and payment collection.
• Greet each customer with a courteous, friendly attitude in person and on the phone.
• Maintain positive working relationships with customers, team members across the store and leadership.
• Resolve customer concerns quickly by partnering with leadership when needed.
• Receive daily workflow through a dashboard and fulfill orders throughout the shift.
• Select items throughout the store, scan/verify products, and bag items using bagging standards.
• Store and stage orders correctly while following food safety guidelines.
• Keep the curbside area clean, neat, and ready for the next pickup.
• Support other tasks as needed to keep operations running smoothly.

Skills

Customer service mindset

Attention to detail

Communication skills

Technology aptitude

Retail experience

Cashier experience

Physical stamina

Order fulfillment

Education

High school diploma or equivalent

Job description

Meijer is seeking a Digital Clerk in Grand Rapids to turn online orders into easy, reliable curbside pickups. You’ll perform accurate order fulfillment, greet customers with a courteous attitude, and maintain a positive working relationship with team members and leadership.

Training will be provided to help you learn new technologies and processes for a smooth pickup experience. The role emphasizes attention to detail, strong communication, and the ability to work efficiently in a fast-paced