Digital Coordinator

Sedgwick Claims Management Services Ltd; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

EFI Global is seeking a Digital Coordinator to support website and digital marketing operations. This fully remote role requires residency in the Eastern or Central Time Zone to stay connected with a collaborative team.

You will manage day-to-day website content, support digital campaigns and CRM operations, assist with SEO and performance optimization, and help maintain accurate, consistent digital content and assets across platforms.

Qualifications

• Bachelor’s degree in communications from an accredited college or university preferred.
• Six (6) years of communications experience or equivalent combination of education and experience required.

Responsibilities

• Creates compelling graphic design, digital design and overall user experiences that are visually engaging and on-brand to drive colleague and client engagement.
• Manages communications and brand experience projects and initiatives to deliver on-brand solutions that are based on best practices and meets the needs of the timeline requirements.
• Supports the communications and user experience team with written and visual presentations to package formalized stories, concepts, ideas and solutions.
• Provides strategic direction and oversight for team members regarding the ideal solutions for communications and user experiences that will meet the project objectives and drive engagement.
• Prepares written communications that are clear, articulate, on-brand, simplified and that inspire the desired call-to-action and engagement.
• Participates in brainstorming sessions, key milestone meetings and status meetings with the team to ensure alignment with strategic objectives and team/business priorities.

Skills

Communications

Presentations

Written communication

Organization

Interpersonal skills

Teamwork

Report writing

Education

Bachelor's degree in communications

Tools

Microsoft Office

Job description

IF YOU CARE, THERE’S A PLACE FOR YOU HERE EFI Global is a full-service engineering, fire investigation, environmental, health and safety, and specialty consulting services firm serving a variety of industries in both the public and private sectors. Over the last four decades, we have grown from a boutique firm specializing in handling insurance fraud and arson cases and providing expert witness testimony, into a recognized global leader in engineering failure analysis, origin-and-cause investigations, environmental consulting, laboratory testing and specialty consulting. Our forensic investigation, engineering and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts. Each of our more than 700 professional engineers, fire investigators, architects and scientists was selected for their technical proficiency, in-depth industry knowledge and commitment to professional integrity. Together, our diverse backgrounds and collective insights empower clients to make better-informed business decisions. EFI’s combination of global solutions and local expertise has earned the firm a reputation for delivering timely responses that consistently meet our clients’ expectations—anytime, anywhere.

Bring your digital expertise to an industry leader where your work can make a meaningful impact. We are seeking a talented Digital Coordinator to support EFI Global’s website, digital marketing operations and online brand experience. This role will manage day-to-day website content and updates, support digital campaigns and CRM operations, assist with SEO and performance optimization, and help maintain accurate, consistent digital content and assets across platforms. This is a fully remote position, providing flexibility while remaining connected to a highly collaborative team. Candidates must reside within the Eastern or Central Time Zone.

PRIMARY PURPOSE:

To manage communications and brand experience projects and initiatives providing strategic direction to team members.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

Creates compelling graphic design, digital design and overall user experiences that are visually engaging and on-brand to drive colleague and client engagement. Manages communications and brand experience projects and initiatives to deliver on-brand solutions that are based on best practices and meets the needs of the timeline requirements. Supports the communications and user experience team with written and visual presentations to package formalized stories, concepts, ideas and solutions. Provides strategic direction and oversight for team members regarding the ideal solutions for communications and user experiences that will meet the project objectives and drive engagement. Prepares written communications that are clear, articulate, on-brand, simplified and that inspire the desired call-to-action and engagement. Participates in brainstorming sessions, key milestone meetings and status meetings with the team to ensure alignment with strategic objectives and team/business priorities.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES:

Performs other duties as assigned. Supports the organization's quality program(s). Travels as required.

QUALIFICATIONS:

Education & Licensing: Bachelor’s degree in communications from an accredited college or university preferred.

Experience: Six (6) years of communications experience or equivalent combination of education and experience required.

Skills & Knowledge: Excellent oral and written communication skills, including presentation skills PC literate, including Microsoft Office products Strong organizational skills Excellent interpersonal skills Ability to create and complete comprehensive, accurate and constructive written reports Ability to work in a team environment Ability to meet or exceed Performance Competencies Work Environment: When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking.

EFI Global is an equal opportunity employer welcoming applications from all qualified persons.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace