Digital Content Producer

Universal Studios; Orlando (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

Universal Orlando Resort is seeking a Digital Content Producer to develop and publish content for its websites, apps, and emails. The role partners with marketing, creative, and technology teams to manage daily content updates via CMS and ensure digital standards and security in publishing and new development.

The position requires strong writing/editing skills, CMS proficiency, and collaboration across cross-functional teams, with a focus on maintaining accuracy, SEO tagging, and timely content

Qualifications

• Excellent writing and editing across digital platforms.
• Extensive experience with content management systems.
• Ability to work with cross-functional teams of marketers, copywriters, web designers, legal, operations, and technology.
• Proficiency in HTML, CSS, and JavaScript.
• Self-directed with excellent organizational skills.

Responsibilities

• Publish content for websites, other digital platforms, and emails using the content management systems; maintain accurate information at all times.
• Proofread and edit digital content to ensure accuracy. Unpublish outdated and/or incorrect content.
• Collaborate with Marketing, UXUI, and Creative teams to ensure content is built in alignment with the capabilities of the current digital design system.
• Identify new content opportunities to maximize the content deployment and maintenance processes.
• Liaison with technical team to ensure publishing and security standards are adhered to; follow system protocols.
• Stay abreast of technological advances in digital content publishing and seek to apply best practices. Participate in training and continued learning.

Skills

Writing and editing

CMS experience

Cross-functional collaboration

HTML/CSS/JS

Project prioritization

Organizational skills

Education

Bachelor's degree

Tools

Content Management Systems

Job description

JOB SUMMARY:

The Digital Content Producer is responsible for developing and publishing content for the organization’s multiple websites, digital platforms (B2C, B2B and International websites, apps, mobile web, sales mat) and emails. In partnership with marketing, creative, and technology stakeholders, this role will manage daily content updates through the content management systems. Producers will work closely with the technical team to maintain digital standards and security protocols with regard to publishing and new development.

MAJOR RESPONSIBILITIES:

• Publish content for websites, other digital platforms, and emails using the content management systems; maintain accurate information at all times. Ensure SEO and web analytics tagging is implemented appropriately.


• Proofread and edit digital content to ensure accuracy. Unpublish outdated and/or incorrect content.


• Collaborate with Marketing, UXUI, and Creative teams to ensure content is built in alignment with the capabilities of the current digital design system. Testing out concepts when needed and providing timely feedback on feasibility and/or technical needs to make the content work as desired.


• Identify new content opportunities to maximize the content deployment and maintenance processes.


• Liaison with technical team to ensure publishing and security standards are adhered to; follow system protocols. Support technology deployments that require publishing of content (publishing and testing the content).


• Stay abreast of technological advances in digital content publishing and seek to apply best practices. Participate in the training and continued learning team, including associates and interns.


• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and team member involvement activities.


• Perform other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


• Consistent attendance is a job requirement.


• Excellent writing and editing skills across digital platforms


• Extensive experience in working with content management systems


• Ability to work with cross-functional teams of marketers, copywriters, web designers, legal, operations, and technology


• Demonstrated ability to work quickly, coordinate multiple work streams and prioritize under deadlines among competing priorities


• Editorial and operational skills with a deep understanding of the role content plays in supporting marketing and commerce


• Proficiency in HTML, CSS, and JavaScript


• Excellent understanding of web design methods and best practices


• Self-directed with excellent organizational skills

EDUCATION:

• Bachelor’s degree in field related to digital production, marketing communications, journalism and web design is required.

EXPERIENCE:

• 3+ years’ work experience or equivalent combination of education and experience.

ADDITIONAL INFORMATION:

The Digital Content Producer is responsible for working with internal cross-channel departments to facilitate web and mobile content publication. The volume and variation of work requires flexibility and management of a sizeable amount of requests both daily and on special occasions. This position is responsible for working within several Content Management Systems and other programs used to manage requests. Providing these services in an effective and efficient manner will ensure optimal maintenance of existing digital properties as well as other new web sites and mobile applications.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.

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