Digital Consultant, Salesforce

Zaelab; United States; Remote; MXN 900,000 - 1,300,000; Full time

Benefits offered by this job

Unlimited Vacation/PTO

Full Health Benefits and 401k (USA) /R

Fully remote and distributed teams

Paid Parental Leave

Ongoing training and education

Job summary

Zaelab is seeking a Digital Consultant to design and implement scalable Salesforce solutions for digital transformation. This role blends strategic consulting with hands-on Salesforce expertise and close collaboration with clients and internal delivery teams.

You will partner with clients to understand requirements, design Salesforce solutions across Sales, Service, and Commerce clouds, and lead or support implementations while ensuring quality and scalability.

Qualifications

• Strong understanding of Salesforce CRM architecture, data models, security model, and declarative automation tools.
• Proficient in Apex for business logic and triggers, JavaScript for front-end, and SOQL for queries.
• Hands-on experience with Lightning Web Components (LWC) and UI development.
• Experience integrating Salesforce with external systems using REST and SOAP APIs.
• Understanding of OOP concepts applied in Apex and JavaScript.
• Solid SQL knowledge and Salesforce data architecture basics.
• Familiarity with CI/CD pipelines and Salesforce deployment tools.

Responsibilities

• Partner with clients to translate business requirements into Salesforce-based solutions.
• Design, configure, and optimize Salesforce solutions across Sales, Service, and Commerce clouds.
• Lead or support Salesforce implementations, enhancements, and system integrations.
• Collaborate with developers, architects, and project managers to deliver outcomes.
• Provide strategic guidance on Salesforce capabilities and roadmap planning.
• Support user adoption through documentation, training, and change management.
• Ensure solution quality, scalability, and alignment with client goals.

Skills

Salesforce

Apex

JavaScript

SOQL

Lightning Web Components

REST APIs

SOAP APIs

CI/CD

Git

Unit Testing

Education

Bachelor's degree in Business Administration, Computer Science, or related field

Tools

MuleSoft

SFDX

Git

Job description

The Digital Consultant, Salesforce reporting to the Director, Technology Solutions will support clients in designing and implementing scalable Salesforce solutions that drive digital transformation initiatives. This role combines strategic consulting, hands‑on Salesforce expertise, and close collaboration with clients and internal delivery teams.

Key Responsibilities

• Partner with clients to understand business requirements and translate them into Salesforce-based solutions
• Design, configure, and optimize Salesforce solutions across relevant clouds, including Sales, Service, and Commerce
• Lead or support Salesforce implementations, enhancements, and system integrations
• Collaborate with cross-functional teams, including developers, architects, and project managers, to deliver successful outcomes
• Provide strategic guidance on Salesforce capabilities, platform best practices, and roadmap planning
• Support user adoption through documentation, training, and change management activities
• Ensure solution quality, scalability, and alignment with client goals

Requirements

• Salesforce Platform Fundamentals: Strong understanding of Salesforce CRM architecture, standard and custom data models, security model (profiles, roles, permission sets), and declarative automation tools including Flows and Process Builder
• Programming Languages: Proficient in Apex for business logic and triggers, JavaScript for front‑end development, Visualforce for custom UI where applicable, and SOQL for efficient data querying
• Lightning Web Components (LWC): Hands‑on experience building scalable, responsive, and reusable UI components using modern Salesforce Lightning frameworks
• APIs & Integrations: Experience integrating Salesforce with external systems using REST and SOAP APIs, including middleware solutions such as MuleSoft
• Object‑Oriented Programming (OOP): Strong grasp of OOP concepts including inheritance, polymorphism, encapsulation, and abstraction, applied within Apex and JavaScript development
• Database Knowledge: Solid understanding of relational database concepts, data normalization, and SQL, with practical application in Salesforce data architecture
• DevOps & Deployment: Familiarity with CI/CD pipelines, Git‑based version control, and Salesforce deployment tools (change sets, SFDX, or similar)
• Testing & Quality Assurance: Ability to write effective Apex unit tests, ensure code coverage, and follow best practices for test‑driven development

Desirable Qualifications

• Salesforce Platform Developer I (PD1) certification

Experience

• Bachelor's degree in Business Administration, Computer Science, or a related field
• 3+ years of experience as a Business Analyst, Consultant, or similar role in a B2B environment
• Strong understanding of B2B business processes and digital commerce solutions
• Proficient in Salesforce capabilities, including setup and configuration, order management, and integrations
• Excellent written and verbal communication skills, with the ability to clearly present complex concepts
• Strong analytical and problem‑solving skills
• Experience working cross‑functionally and leading business process mapping sessions

Why you’ll love working here:

• Unlimited Vacation/PTO
• Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada)
• Fully remote and distributed teams
• Paid Parental Leave
• Ongoing training and education opportunities
• 0% Bureaucracy Culture - Focus is on responsibilities, not title

Zaelab is proud to be an equal‑opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs. We use Certn to confirm the identity and employment eligibility of all new USA hires.

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