Digital Compliance Manager – eComm Surveillance Lead

Fidelity; United States; On-site; USD 130,000 - 170,000; Full time

Job summary

Fidelity is seeking a Manager of the electronic Communications Surveillance team within the Digital Compliance group to oversee initial reviews of Fidelity associates' communications and ensure escalation of potential violations.

You will learn and apply applicable Compliance and HR policies, mentor staff, and partner with leadership to strengthen monitoring and reporting processes. The role emphasizes supervision, risk mitigation, and cross-functional collaboration.

Qualifications

• 5+ years in electronic communications, compliance, risk, legal, or investigations.
• Strong understanding of electronic communications regulations for financial services.
• Experience leading across leadership levels and mentoring teams.
• Analytical, investigative, and written communication skills.

Responsibilities

• Provide day-to-day oversight of a group of Compliance associates.
• Offer performance feedback and development guidance.
• Identify and resolve issues with timely communication to management.
• Develop recommendations on compliance trends and issues.

Skills

Leadership

Risk management

Investigations

Regulatory compliance

Analytical thinking

Stakeholder management

Communication

Mentoring

Data research

Tools

Surveillance tool

Research databases

Job description

Fidelity is seeking a Manager of the electronic Communications Surveillance team within the Digital Compliance group to oversee initial reviews of Fidelity associates' communications and ensure escalation of potential violations.

You will learn and apply applicable Compliance and HR policies, mentor staff, and partner with leadership to strengthen monitoring and reporting processes. The role emphasizes supervision, risk mitigation, and cross-functional collaboration.