Digital Communities Coordinator - ALANI Social

celsius; Boca Raton (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Disability insurance

Life insurance

Vacation days

Company holidays

401(k) with match

Identity theft protection

Legal services

Job summary

Celsius Holdings, Inc. is seeking a Digital Communities Coordinator for the Alani Nu Social team in Boca Raton, FL (In Office).

You will support daily engagement across Instagram, Threads, X, and Facebook, replying to messages, monitoring conversations, and maintaining on‑brand interactions. The role requires 1–2 years in influencer marketing or community management, a bachelor’s degree in Marketing or Communications, and proficiency with Excel and social listening tools like Sprout Social.

Qualifications

• 1–2 years in influencer marketing, social media, or community management.
• Bachelor’s degree in Marketing, Communications, Public Relations, or related field.
• Experience with Excel.
• Strong written and verbal communication; ability to represent the brand voice professionally.
• Familiarity with social platforms (Instagram, TikTok, YouTube, etc.).
• Highly organized with the ability to manage multiple projects.
• Comfort with influencer platforms, social monitoring tools, or CRM systems.
• Proactive, collaborative attitude and passion for digital communities.

Responsibilities

• Monitor and respond to DMs, comments, mentions, and tagged content across platforms in a timely, on-brand manner.
• Manage Instagram inboxes to ensure messages are reviewed or escalated.
• Apply campaign tags in Sprout Social to support reporting.
• Foster positive brand sentiment with timely interactions.
• Escalate feedback and trending topics to team leads.
• Assist in developing messaging ideas for social campaigns.
• Assist with scheduling and brainstorming community-first content.
• Assist with daily/weekly reporting and analytics.
• Collaborate with creative, ambassador, and influencer teams.

Skills

Influencer marketing

Social media

Community management

Excel

Communication

Education

Bachelor's degree in Marketing/Communications/PR

Tools

Sprout Social

Tribe Dynamics

CRM systems

Job description

If you’re reading this on your way from 5am spin class to festival fast-pass, you’re CELSIUS®— an everyday hustler with the essential energy to aim high, and go the extra mile wherever your goals take you.

Joyful by design, sunny by nature, and unapologetically bold. If your bestie has you saved in their phone as “Icon,” you’reALANI NU®— confident, colorful, and bringing main‑character energy to every moment.

SoCal in your soul, attitude in your stride. If gravity doesn’t stop you and “impossible” sounds more like “dare you,” you’reROCKSTAR®— a born rebel, raising the bar with mind‑body energy and zero compromise.

---

Together, we’re Celsius Holdings, Inc.— a global CPG company united by three powerhouse brands and one incredibly talented team.

At Celsius, we pride ourselves on empowering our people. Every employee has a stake in our success. We create a collaborative culture built on inclusivity, innovation, and a belief that great ideas can come from anywhere.

And we’re on our way to building something bigger: a category where energy isn’t just consumed, it’s lived—where performance meets personality, brand becomes community, and every can crack sparks a statement.

This is the future of modern energy. This is Celsius.

Ready to take your career to the next level? Join our team and redefine what it means to be energized.

Digital Communities Coordinator, Alani Social

Location: Boca Raton, Florida or Louisville, Kentucky (In Office)

Department: Brand Marketing

Position Type: Full Time

Position Overview

Reporting to the Digital Communities Associate Manager, the Digital Communities Coordinator will support our Alani Nu Social team.

The Social Community Management and Engagement role is responsible for fostering meaningful relationships between the brand and its online community. This position will manage daily engagement across Instagram, Threads, X, and Facebook by responding to messages and comments, monitoring conversations, and escalating important feedback or potential concerns.

The role will also support community reporting, campaign tracking, and the identification of audience insights, trends, and content opportunities. The ideal candidate is highly organized, detail-oriented, and passionate about creating thoughtful, timely, and on‑brand interactions while collaborating with social, creative, influencer, ambassador, and customer service teams.

• Experience: 1-2 years of experience in influencer marketing, social media, or community management (internships count!).
• Education: Bachelor’s degree in Marketing, Communications, Public Relations, or a related field (or equivalent experience).
• Additional Requirements
• Experience with Excel.
• Strong written and verbal communication skills, with the ability to represent the brand voice professionally and enthusiastically.
• Familiarity with social media platforms (Instagram, TikTok, YouTube, etc.) and current social trends.
• Highly organized with the ability to manage multiple projects and track many moving pieces at once.
• Comfortable using influencer marketing platforms, social media monitoring tools, or CRM systems (e.g., Tribe Dynamics, Sprout Social).
• A proactive, collaborative attitude and a passion for digital communities and creator culture.

Key Responsibilities

• Monitor and respond to DMs, comments, mentions, and tagged content across social platforms in a timely and on‑brand manner.
• Manage Instagram's general, request, and spam inboxes to ensure messages are reviewed, addressed, or escalated appropriately.
• Apply accurate comment, mention, sentiment, and campaign tags in Sprout Social to support organization and campaign reporting.
• Foster positive brand sentiment through timely, thoughtful, and on‑brand interactions.
• Escalate social community feedback, concerns, and trending topics to appropriate team leads.
• Assist in developing creative and engaging messaging ideas for social campaigns to align with brand voice and drive community interest.
• Assist in scheduling and brainstorming community‑first driven content across social platforms.
• Assist with daily and weekly reporting, platform analytics, and tracking social performance metrics.
• Collaborate cross‑functionally with creative, ambassador, and influencer teams to support social initiatives and campaign execution.

• Comprehensive Medical, Dental & Vision benefits

• Long- and short-term disability
• Life insurance
• 10 Vacation days per year subject to accrual policy
• 11 Company paid holidays
• 401(k) with Company match
• Identity theft and legal services

The base pay range for this position is for a successful candidate within the state listed. The successful candidate’s actual pay will be based on multiple factors, such as work location, job‑related knowledge, skills, qualifications, and experience. Celsius is a total rewards company. This position may be eligible for other compensation, including bonuses and Restricted Stock Units (subject to company plans).

Celsius Holdings, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. We believe strongly in fostering a safe, fair and respectful work environment. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please reach out to [e-mail].

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.