Digital Communications Specialist, U.S. Government Agency

Dexis; Washington (District of Columbia); On-site; USD 78,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Dental insurance

Vision insurance

Life and disability insurance

EAP

Wellness programs

HRA assistance

Job summary

Dexis is seeking a Digital Communications Specialist to support a U.S. Government Agency.

The role focuses on content creation, campaign execution, performance monitoring, and digital engagement across social media, web, and email channels. This on-site position requires collaboration with internal stakeholders to maintain brand consistency and public transparency.

Qualifications

• Bachelor's degree in journalism, English, communications, or related field.
• 3–5 years of experience in media relations or journalism roles.
• Excellent grammar, spelling, and punctuation skills.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Strong attention to detail and multitasking ability.
• Excellent communication and interpersonal skills.
• U.S. Citizen and able to obtain Public Trust clearance or higher.

Responsibilities

• Develop, write, and schedule engaging social media content aligned to brand voice and campaign goals.
• Plan and execute integrated social media campaigns with content calendars and asset coordination.
• Collaborate with internal stakeholders to translate objectives into platform-appropriate messaging.
• Monitor social media channels daily for comments and messages.
• Conduct social listening and trend monitoring to identify opportunities and risks.
• Track and report social media performance with insights for optimization.
• Maintain and update website content within the CMS with basic edits and news posting.
• Support website content governance for links, formatting, and accessibility basics.
• Assist in building and deploying email marketing campaigns, drafting copy and templates.
• Monitor email performance metrics and suggest improvements for subject lines and timing.
• Coordinate with design and video teams to manage assets and ensure deadlines.
• Maintain organized documentation to support efficient execution.

Skills

Grammar

Spelling

Punctuation

Communication

Attention to detail

Education

Bachelor's degree in journalism, English, communications, or related field

Job description

Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.

At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.

About the Position

The Digital Communications Specialist supports a U.S. Government Agency. The Specialist operates within the Agency's external communications function, which serves as the primary interface with the public and key stakeholders, including Congressional audiences. In this role, the Specialist executes day-to-day digital communications across social media, web, and email platforms. The position focuses on content creation, campaign execution, performance monitoring, and digital engagement, while ensuring consistency with the Agency's brand, messaging, and public transparency requirements. This job is onsite 5 days per week with no exceptions for telework.

Responsibilities

• Develop, write, and schedule engaging social media content aligned to brand voice and campaign goals.
• Support the planning and execution of integrated social media campaigns, including content calendars, asset coordination, and approvals.
• Partner with internal stakeholders to translate communications objectives into platform-appropriate messaging and content formats.
• Monitor social media channels daily for comments, messages, and
• Conduct social listening and trend monitoring to identify opportunities, risks, and emerging conversations relevant to the organization.
• Track and report on social media performance, providing insights and recommendations to optimize future content.
• Maintain and update website content within the Content Management System (CMS), including basic page edits, posting news updates, and ensuring content accuracy and consistency.
• Support website content governance by checking links, formatting, accessibility basics, and adherence to brand and editorial standards.
• Assist in building and deploying email marketing campaigns, including drafting copy, assembling templates, and segmenting lists as directed.
• Monitor email performance metrics and summarize results with suggested improvements for subject lines, content, and timing.
• Coordinate with design, video, and other partners to request and manage creative assets, ensuring deadlines and specs are met across channels.
• Maintain organized documentation (content calendars, campaign briefs, reporting dashboards, and standard operating procedures) to support efficient execution.

Qualifications

• Bachelor's degree in journalism, English, communications, or related field.
• Minimum of 3-5 years of experience in media relations, preferably in a communications or journalism role.
• Excellent grammar, spelling, and punctuation skills.
• Ability to work effectively in a fast-paced environment and meet tight deadlines.
• Strong attention to detail and ability to multitask.
• Excellent communication and interpersonal skills.
• The contractor shall be a U.S. Citizen and have the ability to obtain and maintain a Public Trust clearance or higher.

Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.

Dexis pay range for this role:$78,000—$120,000 USD

Benefits

• Medical and prescription drug coverage:
• A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
• Dental insurance:
• Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
• Company-paid vision insurance:
• Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
• Employer-funded health reimbursement arrangement (HRA):
• Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
• Company-paid life and disability insurance:
• Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
• Optional supplemental insurance:
• Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
• Employee Assistance Program (EAP):
• Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
• Health and wellness resources:
• Virtual care, behavioral health resources, and wellness programs available through the medical plan.
• Benefits assistance:
• Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
• Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.

Dexis is on a mission to help solve today's most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is "find a way or make a way" — that's how Dexis goes "all in." How will you?

Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.