Digital Commerce Merchandising Lead

Walgreens Co.; Deerfield (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Walgreens Co. is seeking a Digital Commerce Merchandising professional for shaping online pricing, promotions, and assortment strategies across designated categories.

You will collaborate daily with cross-functional teams to guide online merchandising plans aligned with the company’s vision and drive customer-centric online experiences. You will analyze market and customer data to optimize assortment, pricing, and promotions, manage supplier relationships, and contribute to digital marketing

Qualifications

• Bachelor's degree and at least 2 years of merchandising experience OR a high school diploma/GED and at least 5 years of merchandising experience.
• At least 1 year of experience working with P&L concepts – revenue, cogs, gross profit margin, operating expenses and income.
• Knowledge of customer centric retailing principles and the analytics of customer purchase behavior, along with sourcing, supplier negotiations, visual merchandising, forecasting and promotional strategy.
• At least 2 years of experience developing strategic programs in digital merchandising, vendor relations, and marketing in the retail business.
• Experience establishing and maintaining relationships with individuals at all levels of the organization, in the business community and with vendors.
• Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.
• Experience with MS Office Suite.
• At least 1 year experience of direct leadership, indirect leadership and/or cross functional team leadership.
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Responsibilities

• Plans, develops, and is responsible for sales, gross profit level, inventory control, and merchandise turnover objectives for assigned online merchandise categories.
• Develops and determines digital merchandising, marketing, and promotion plans to drive omni-channel revenue and profit.
• Ensures consistent digitally-enabled end-to-end customer experience, with aligned assortment, price, and promo experience.
• Manages day-to-day supplier relationships and negotiates contracts.
• Uses market, competitive, and customer insights to translate findings into digital merchandising strategies.
• Collaborates with Product Management team to provide input on category-specific functionality and capability for website.
• Provides recommendations for new merchandising initiatives and manages development of initiatives.
• Maintains an understanding of Walgreens assortment and projected sales forecasts, gross profit level, and digital merchandising and promotional programs. Works with cross-functional teams to project sales forecasts and gross profit levels within the assigned categories.
• Collaborates and works cross-functionally to develop strategies to mitigate loss and/or optimize profitability.
• Shares information cross-functionally to improve workflow processes. Interacts with direct reports and peers in management / customers / vendors to share information and improve cross-departmental processes and relationships.
• Continuously evaluates Digital Commerce merchandising best practices, methodology and tools and seeks to improve deliverables in order to maintain alignment with business needs.
• Provides guidance, direction, coaching, and counseling to team members. Allocates available resources to meet operating objectives. Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.

Skills

P&L concepts

Data analysis

Customer-centric retailing

Cross-functional leadership

Vendor negotiations

MS Office

Education

Bachelor's degree

MBA

Tools

MS Office

Job description

Walgreens Co. is seeking a Digital Commerce Merchandising professional for shaping online pricing, promotions, and assortment strategies across designated categories.

You will collaborate daily with cross-functional teams to guide online merchandising plans aligned with the company’s vision and drive customer-centric online experiences. You will analyze market and customer data to optimize assortment, pricing, and promotions, manage supplier relationships, and contribute to digital marketing