Digital Commerce Coordinator

Tatte Bakery & Café; New York (NY); On-site; USD 67,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, vision insurance

401(k) with company match

Paid vacation time

Flexible schedules with no late nights

Free mental health support

Free Employee Assistance Program (EAP)

Growth opportunities

Job summary

Tatte Bakery & Café in New York is seeking a Digital Commerce Coordinator to manage day-to-day digital experiences across web and app. You will coordinate releases, QA, content updates, and performance monitoring, working with Digital, Product, Tech, Brand, and Ops teams.

The role emphasizes detail, organization, and data-driven decision making, with a focus on reliable customer journeys and scalable processes. Flexible schedules, health benefits, and growth opportunities are offered.

Qualifications

• 1-3 years of experience in digital commerce, project coordination, marketing ops, product ops, or related field.
• Exceptional attention to detail and a high standard for accuracy.
• Strong organizational and project-management skills across multiple streams and deadlines.
• Proactive, solutions-oriented with comfort in ambiguity and changing priorities.
• Comfort with data and digital performance metrics and curiosity about trends.
• Strong written and verbal communication across internal teams and external partners.
• Experience with GA4, Monday.com, Airtable, Jira or comparable tools preferred.
• Experience coordinating website or app releases, QA, or content production preferred.

Responsibilities

• Digital Product and Release Execution - maintain sprint boards, content calendars, and release tracking.
• Coordinate QA, UAT, bug tracking, and retesting with internal and agency partners.
• Monitor sprint progress, elevate roadblocks, and ensure timely resolution.
• Validate digital experiences meet requirements and are launch-ready.
• Maintain release checklists, logs, and launch documentation for accountability.
• Digital Operations and Content Management - manage content calendar, briefs, assets, approvals, publishing.
• Keep CMS workflows accurate; support menu, merch, promos, and seasonal updates.
• Conduct detailed pre/post-launch checks for content accuracy, links, pricing, imagery, dates.
• Coordinate urgent digital updates and communicate status to stakeholders.
• Measurement and Digital Health - maintain GA4 dashboards and monitor health metrics.
• Collaborate with Digital managers and dev teams for root-cause analysis.
• Track launches and tests to identify what works and where to optimize.
• Develop understanding of Tatte's digital journey and its health indicators.
• Continuous Improvement and Risk Management - identify gaps and propose practical solutions.
• Build repeatable playbooks for launches, content updates, QA, and incident resolution.
• Support accessibility, privacy, security, and brand checks in workflows.
• Document recurring issues and lessons learned to reduce defects.

Skills

Digital commerce

Project coordination

Marketing operations

Product operations

Attention to detail

Organizational skills

Cross-functional communication

Data-driven

Tools

GA4

Monday.com

Airtable

Jira

Content management systems

Job description

Tatte began with a simple belief: great food has the power to bring people together. What started in a home kitchen has grown into a collection of bakeries and cafés inspired by Eastern Mediterranean and Levant traditions, where handcrafted food, exceptional coffee, warm hospitality, and beautiful spaces create moments of connection every day.

Our mission is simple: To Inspire, Care For, and Nurture Life. Every Day.

POSITION SUMMARY

The Digital Commerce Coordinator supports the day-to-day execution and operational health of Tatte's digital commerce experience across web, app, and other digital touchpoints. This hands-on role coordinates releases, quality assurance, content workflows, issue resolution, and performance monitoring. Working across Digital, Product, Technology, Brand, Creative, Operations, Finance, and external partners, the Coordinator turns digital priorities into accurate, timely, and reliable customer experiences.

KEY RESPONSIBILITIES

1. Digital Product and Release Execution - 35%

• Maintain sprint boards, content calendars, and release tracking; keep priorities, dependencies, decisions, and blockers visible.
• Coordinate quality assurance, user acceptance testing, bug tracking, and retesting across internal and agency partners.
• Monitor sprint and release progress, elevate roadblocks early, and follow issues through resolution.
• Validate that digital experiences meet documented requirements and are ready before launch.
• Maintain release checklists, decision logs, and launch documentation to strengthen accountability and continuity.

2. Digital Operations and Content Management - 30%

• Manage the digital content calendar and coordinate briefs, assets, approvals, and publishing across web, app, and other platforms.
• Keep content management system workflows accurate and current; support menu, merchandising, promotional, and seasonal updates.
• Complete detailed pre- and post-launch checks for content accuracy, links, pricing, imagery, dates, and customer experience.
• Coordinate urgent digital updates and communicate status, ownership, and resolution to stakeholders.

3. Measurement and Digital Health - 20%

• Maintain GA4 dashboards and monitor key digital health metrics; alert the team to meaningful changes or anomalies.
• Partner with Digital managers and development teams to investigate performance issues and support root-cause analysis.
• Track the impact of launches, changes, and tests to identify what is working and where optimization is needed.
• Build a strong working understanding of Tatte's digital customer journey and its leading health indicators.

4. Continuous Improvement and Risk Management - 15%

• Identify gaps or friction in digital processes and recommend practical solutions.
• Build repeatable playbooks for launches, content updates, quality assurance, and incident resolution.
• Support accessibility, privacy, security, and brand-standard checks within digital release and content workflows.
• Document recurring issues and lessons learned to reduce repeat defects and improve execution speed.

QUALIFICATIONS AND SKILLS

• 1-3 years of experience in digital commerce, project coordination, marketing operations, product operations, or a related field.
• Exceptional attention to detail and a high standard for accuracy.
• Strong organizational and project-management skills with the ability to manage multiple workstreams and deadlines.
• Proactive, solutions-oriented approach and comfort working through ambiguity and changing priorities.
• Comfort with data and digital performance metrics and curiosity about what the numbers indicate.
• Strong written and verbal communication skills and the ability to coordinate across internal teams and external partners.
• Experience with GA4, Monday.com, Airtable, Jira, content management systems, or comparable tools is preferred.
• Experience coordinating website or app releases, quality assurance, or content production is preferred.
• Experience in restaurants, hospitality, retail, or another high-frequency consumer business is preferred.

SUCCESS MEASURES

• Digital releases and content updates launch accurately, on schedule, and with clear ownership and documentation.
• Sprint progress, dependencies, risks, and outstanding issues are visible and escalated promptly.
• Quality assurance becomes more consistent and preventable defects decline.
• Digital performance anomalies are identified early and routed to the appropriate owner.
• Repeatable workflows improve the speed, reliability, and scalability of digital commerce execution.

OUR BENEFITS & PERKS

• Competitive Pay: $67,000-$85,000 annually, commensurate with experience and qualifications
• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation time
• Flexible schedules with no late nights
• Free mental health support
• Free Employee Assistance Program (EAP)
• An inclusive community that offers potential for growth

Learn more about us at tattebakery.com

Please note that Tatte is an E-Verify employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.