Digital Channels & Connectivity, Dynamic Reporting and Value Added Insights - Product Manager -[...]

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase & Co. seeks an experienced VP, Product Manager in Digital Channels & Connectivity to drive the strategy and execution for Data Reporting, Analytics and Insights across JPM Access and client connectivity channels.

You will translate complex needs into actionable roadmaps, govern execution, and lead cross-functional delivery in a regulated environment. Lead senior client engagements, manage governance, and ensure go-to-market readiness, adoption, and ongoing performance measurement

Qualifications

• 5+ years in product management or related field.
• End-to-end ownership of strategy and roadmaps across multi-channel platforms.
• Experience operating in regulated environments with governance, controls, and incident management.
• Ability to define and track performance and risk metrics to drive prioritization.
• Strong financial acumen: budgeting, ROI, value realization and pricing considerations.
• Executive communication skills to influence senior stakeholders in a matrixed organization.
• Responsible use of AI for summarization, requirements articulation, and workflow efficiency.

Responsibilities

• Develop product strategy and vision for Data Reporting, Analytics and Insights across JPM Access channels.
• Conduct discovery and market research, incorporating client, stakeholder, and regulatory inputs.
• Own and maintain the product backlog aligned to the roadmap and value proposition.
• Build and track a metrics framework covering cost, reliability, adoption, and outcomes.
• Oversee P&L, budgeting, investment cases, and funding models with governance input.
• Lead executive governance meetings; manage risks and dependencies.
• Lead senior client engagements to validate strategy and roadmaps and resolve escalations.
• Drive go-to-market readiness, adoption, and post-launch performance reviews.
• Ensure control design adherence, audit readiness, and incident management.
• Build a high-performing product organization with scalable operating model.

Skills

End-to-end product ownership

Stakeholder management

Executive communications

Regulated environment expertise

Financial governance & budgeting

Roadmap development

AI governance & automation

Tools

Product analytics tools

Governance tools

Job description

This role provides an enterprise-level product mandate to define the agenda and drive strategy and execution for Data Reporting, Analytics and Insights across JPM Access and core client connectivity channels, with accountability for client impact, platform resilience, and financial performance.

As aVP, Product ManagerinDigital Channels & Connectivity, you will set the vision and lead execution acrossAPIs, Host-to-Host connectivity, the JPM Access web platform, and Client Management Support, translating complex needs into actionable roadmaps and measurable outcomes in a regulated, control-intensive environment.

You will lead a matrixed stakeholder ecosystem and serve as a senior escalation point, partnering with Technology, Operations, Risk, Compliance, Controls, Coverage, and Sales to maintain a rigorous operating cadence, governance and executive communications, disciplined delivery and incident management, go-to-market readiness, and ongoing performance measurement to improve adoption, reliability, and risk posture.

Job responsibilities:

• Developa product strategy and product vision for Data Reporting, Analytics and Insights that delivers value to customers across JPM Access and core connectivity channels.
• Managediscovery efforts and market research (including client, stakeholder, and regulatory inputs) to uncover customer solutions and integrate them into the product roadmap.
• Ownand maintain a product backlog that enables development to execute against the strategic roadmap and value proposition, including prioritization, dependency management, and release planning.
• Builda success-metrics framework and track performance across cost, feature/functionality, risk posture, reliability, adoption, and operational outcomes to inform prioritization and trade-offs.
• Overseeproduct financial performance and investment governance by managing P&L, budget planning, investment cases, spend prioritization, margins/cost-to-serve, and benefit realization, with input to pricing, packaging, and funding models as relevant.
• Establishan executive stakeholder cadence and lead governance by preparing materials, negotiating trade-offs, and driving decisions across product, technology, operations, and controls while actively managing risks and dependencies.
• Leadsenior client engagements to validate strategy, communicate roadmap direction, and resolve escalations in partnership with Coverage and client teams, translating outcomes into governed product decisions and delivery plans.
• Drivego-to-market readiness and adoption at scale by ensuring positioning, enablement, launch governance, operational preparedness, and required control sign-offs, and by managing post-launch performance reviews and adoption plans.
• Maintainresiliency and control standards by ensuring control design adherence, operational and audit readiness, and disciplined incident management, including leadership of governance forums and coordination of audit responses as needed.
• Builda high-performing product organization by setting execution and documentation standards, coaching and managing talent, and shaping an operating model that drives accountability and cross-functional delivery at scale.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated end-to-end ownershipof product strategy and multi-phase roadmap delivery across multi-channel platforms, with accountability for product outcomes and operational performance.
• Experience operating in regulated environments, including resiliency, controls, audit readiness, and incident management, and the ability to establish governance routines that balance delivery speed with risk and control compliance.
• Ability to define and manage performance and risk metricsspanning cost, feature/functionality, risk posture, reliability, adoption, and operational performance, and to use those metrics to drive prioritization and disciplined trade-offs.
• Proven financial and investment governance capabilities, including managing product budgets, developing and presenting business cases, making investment prioritization decisions, and tracking ROI, benefit realization, and value delivery.
• Strong judgment and executive communicationto balance client value, risk/control requirements, and cost, clearly articulate trade-offs and decisions, and influence senior stakeholders in a matrixed operating model (including escalation management) without relying on direct authority.
• Ability to leverage modern productivity and automation tools, including responsible use of AI for summarization, requirements articulation, reporting, and workflow efficiency, while maintaining governance, auditability, and appropriate controls.

Preferred qualifications, capabilities, and Skills

• Domain experiencein treasury and cash management, reporting and insights products, or connectivity platforms, including scaling platform capabilities across multiple client channels under strong governance and control standards.
• Familiarity with reporting formatssuch as MT, CAMT, and BAI2, and exposure to treasury/cash management reporting concepts, data insights use cases, and/or connectivity products.