Digital Banking Specialist

Lone Star National Bank; McAllen (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Lone Star National Bank in McAllen, TX is seeking a Digital Banking Specialist responsible for managing digital banking support and growing the product set with the latest technology. The ideal candidate will possess banking experience, a high school diploma or GED (Bachelor’s preferred), and the ability to work flexible hours.

Key responsibilities include serving as a system administrator for digital platforms, maintaining compliance with laws, and developing new uses for digital marketing. Attention to detail and bilingual skills in English and Spanish are a plus.

Qualifications

• 1–3 years of experience in banking is preferred.
• Ability to work flexible hours from 7:30 a.m. to 6:00 p.m.
• Strong organizational and interpersonal skills.

Responsibilities

• Serve as system administrator for digital banking platforms.
• Integrate new technologies into the bank's strategic plan.
• Maintain compliance with federal and state laws and regulations.

Skills

Banking experience

Digital banking knowledge

Attention to detail

Communication skills

Bilingual in English and Spanish

Education

High School Diploma or GED

Bachelor's degree

Job description

Location: Water Tower IT – McAllen, TX 78504
Position type: Full Time

Job Summary

The Digital Banking Specialist position will take on all digital banking support for our digital product set. In addition, they will be responsible for growing the digital banking product set using the latest in technology trends and updates from our vendors.

Essential Duties

• Serves as system administrator of all digital banking platforms, including development, implementation, and system upgrades.
• Keeps abreast of all of Lone Star National Bank’s digital banking products.
• Uses project roadmaps to integrate new technologies into the overall strategic plan of the bank.
• Researches digital marketing over digital means (digital signage, branch TV marketing, etc.).
• Develops new uses for digital marketing.
• Participates in job‑specific training and other bank training programs, as necessary.
• Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per bank policy.
• Maintains current knowledge and complies with all federal and state laws and regulations and all established bank policies and procedures, including internal audit controls related to department operations.
• Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML.

Qualifications

• High School Diploma or GED is required; Bachelor’s degree is preferred.
• 1–3 years of experience is preferred.
• Banking experience required.
• Strong knowledge of the digital banking function and associated processes and requirements.
• Flexibility, professionalism, and ability to work in a highly stressful environment and perform a variety of tasks with numerous interruptions.
• Attention to detail and a high degree of mental concentration.
• Good organizational, interpersonal and communication skills.
• Good verbal and written communication skills.
• Position requires extended periods of visual concentration on computer screens and may require the ability to sit for long periods.
• Ability to work flexible hours Monday through Friday from 7:30 a.m. to 6:00 p.m., and occasional Saturdays.
• Position may require occasional extended work hours to accommodate business development functions and/or community service activities.
• Bilingual in English and Spanish is desired.
• Position reports to the Digital Services Manager and does not oversee other positions.

LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status protected by applicable laws.