Digital Banking Product Owner - Assistant Vice President

Morgan Stanley; Purchase (NY); On-site; USD 85,000 - 140,000; Full time

Job summary

Morgan Stanley in Purchase, NY seeks a Digital Banking Product Owner to drive new digital banking products for its Wealth Management Platforms across web and mobile. You will lead vision, strategy, and roadmaps and partner with design, engineering, operations, risk, and compliance to deliver customer-centric solutions.

The role emphasizes usability, data-driven decision making, and stakeholder collaboration to transform the client experience and scale the digital platform according to the firm’s

Qualifications

• 3-5 years of professional experience in wealth management, retail banking, and/or consumer financial technology.
• 3+ years of professional experience in technology product management and design.
• Software development lifecycle experience preferred.
• BA/BS required; MBA (or advanced degree) preferred.
• Deep understanding of web and mobile technologies
• Deep understanding of Retail Banking competitive landscape and emerging technologies
• Sharp focus on usability and design
• Excellent relationship building capabilities with internal and external partners
• Understanding of Banking business risk and control mechanisms
• Independent initiative and ability to operate in a fast paced environment
• Strong attention to detail in both technical and non-technical capacity
• Strategic thinker able to define and evaluate alternatives, and translate goals into specific project tasks
• Excellent communicator with solid written and verbal presentation skills
• Solid business understanding to align product goals with organizational objectives
• Effective communication to collaborate and influence more junior team members and stakeholders
• Analytical skills to dive deep into data, identify trends, and inform product decisions.
• Technical proficiency to understand the development process and support implementation
• Problem-solving ability to navigate challenges and refine solutions
• Team collaboration to work closely with cross-functional teams and foster a productive environment.

Responsibilities

• Lead design of banking technology for clients across mobile apps and web.
• Create vision, strategy, and roadmap for digital banking products.
• Define and write requirements with technology, business, and operations teams.
• Manage project plan and deliverables across stakeholders.
• Lead client research, requirements development, and UX design for new products.
• Support usability testing and translate findings into improvements.
• Research digital banking and payments landscapes to inform strategy.
• Present findings to executives and drive changes aligned with WM priorities.

Skills

Wealth management

Product management

Design

Cross-functional

User experience

Communication skills

Analytical thinking

Technical understanding

Problem-solving

Team collaboration

Strategic thinking

Stakeholder management

Education

BA/BS

MBA preferred

Job description

Wealth Management Platforms

Morgan Stanley is building an industry-leading digital banking and cash management platform that leverages cutting-edge technology to provide clients with self-service capabilities to manage their wealth and personal finances in one central location. We are embarking on a multi-year growth plan to deepen engagement across all channels and enhance our Banking product offering.

Our entrepreneurial Digital Platforms team is seeking a high-performing Digital Banking Product Owner with a passion for building innovative technology, developing solutions to complex problems, and helping scale our platform.

As a Product Owner, you will lead exciting technology initiatives to bring new products to market for both the Morgan Stanley and E*TRADE client-facing platforms across web and mobile. This is a highly collaborative role in which you will work closely with digital Product Managers and partner with cross-functional teams including design, engineering, operations, legal, risk, compliance, fraud, and business stakeholders to transform the experience for our customers. You will help define and drive the digital product strategy and then develop, launch, and enhance the platform to meet customers’ unique needs.

About Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm’s employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

Morgan Stanley is committed to helping its employees build meaningful careers and we strive to be a place for people to learn, achieve and grow.

Department Overview

In the Wealth Management division, we help people, businesses and institutions build, preserve, and manage wealth so they can pursue their financial goals.

Wealth Management (WM) Platforms manages industry-leading platforms, across all WM channels and client segments, to provide a unified digital experience, unlock growth, and deliver efficiencies for Advisors, Clients, and Institutions. WM Platforms consists of ten sub-teams including: Field Experience & Platforms, Digital Client Experience & Platforms, Workplace Platforms, Automation & Workflow, Digital Trading & Investing, Generative AI, UX Design & Research, Strategy & Execution, WM Platforms Risk, and the Chief Operating Office.

What You'll Do In The Role

• Work in a fun, fast-paced environment designing new and improved banking technology for clients (mobile apps, websites, embedded AI etc.).
• Design innovative new products with market-leading competitive advantages that revolutionize how people manage and spend their money.
• Create a vision, strategy, and roadmap for digital banking product offerings.
• Deliver new products by partnering directly with technology, business, and operations teams to define and write requirements, manage the overall project plan, and execute deliverables.
• Lead client research, requirements development, and user experience design for new digital products.
• Support usability testing and translate findings into product improvements that drive increased adoption.
• Research and analyze the digital banking and wealth management industries, with a focus on cash management and digital payments.
• Present findings to executive management, and drive change execution aligned with Wealth Management priorities.

Skills Required

• 3-5 years of professional experience in wealth management, retail banking, and/or consumer financial technology.
• 3+ years of professional experience in technology product management and design.
• Software development lifecycle experience preferred.
• BA/BS required; MBA (or advanced degree) preferred.
• Deep understanding of web and mobile technologies
• Deep understanding of Retail Banking competitive landscape and emerging technologies
• Sharp focus on usability and design
• Excellent relationship building capabilities with internal and external partners
• Understanding of Banking business risk and control mechanisms
• Independent initiative and ability to operate in a fast paced environment
• Strong attention to detail in both technical and non-technical capacity
• Strategic thinker able to define and evaluate alternatives, and translate goals into specific project tasks
• Excellent communicator with solid written and verbal presentation skills
• Solid business understanding to align product goals with organizational objectives
• Effective communication to collaborate and influence more junior team members and stakeholders
• Analytical skills to dive deep into data, identify trends, and inform product decisions.
• Technical proficiency to understand the development process and support implementation
• Problem-solving ability to navigate challenges and refine solutions
• Team collaboration to work closely with cross-functional teams and foster a productive environment.

What You Can Expect From Morgan Stanley

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Expected base pay rates for the role will be between $85,000 and $140,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.