Digital & AI Intern for Service Solutions

International; Lisle (IL); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

PTO

Paid holidays

Job summary

International in Lisle, Illinois, offers a 12-week, full-time summer internship in Digital & AI for Service Solutions. You will work with mentors to discover workflows, analyze data, and develop practical digital improvements for several business areas, with potential for return internship or full-time opportunities.

Qualified candidates are pursuing a Bachelor’s or Master’s degree, authorized to work in the U.S., and capable of completing 12 weeks full-time.

Qualifications

• Pursuing a Bachelor's or Master's degree.
• Legal authorization to work in the United States.
• Ability to commit to 12 weeks of full-time summer internship.
• Familiarity with Power BI, SQL, Python and Excel.

Responsibilities

• Identify workflows and document requirements with stakeholders.
• Explore data and opportunities to reduce delay and manual effort.
• Develop practical prototypes or digital improvements with partners.
• Prepare runbooks and handoff materials for implementation.

Skills

Data analysis

Process mapping

Python

SQL

Teamwork

Education

Pursuing a Bachelor's or Master's degree

Tools

Power BI

Excel

SQL

Python

Job description

Position Overview

International is not just building trucks – it's forging the future of mobility. As a global industry pioneer, International is assembling a team of makers, problem solvers, and future world builders. Together, we are not just imagining a better world – We're shaping it, one innovative solution at a time.

As the commercial vehicle industry undertakes its most significant transformation in a century, International is on a mission to redefine transportation and is ushering in a new era of complete and sustainable transport solutions.

The Service Solutions Digital & AI Intern will gain hands‑on experience in workflow improvement, analytics, automation, digital products, and responsible AI within a real‑world commercial vehicle business environment. This 12‑week, full‑time summer internship embeds you in one of eight Service Solutions business areas—Digital, Finance, DCS, Service, Contracts, Warranty, Supply Chain, or Parts—based on your skills and the business use cases selected for the program. You will work with a business manager, Digital & AI mentors, and a cohort of fellow interns to improve a real workflow and deliver a tested, documented solution that the business can own after the program. Depending on eligibility, performance, and available roles, interns may be considered for a return internship or full‑time opportunity.

Responsibilities

Depending on your assignment, responsibilities could include, but are not limited to:

• Workflow Discovery and Requirements: Meet with stakeholders to understand workflows, document current processes, identify users and pain points, and translate business needs into clear requirements and measures.
• Data, Analytics, and Improvement Opportunities: Explore business and operational data, evaluate current processes, and identify opportunities to reduce delay, rework, manual effort, or inconsistent decisions through analytics, automation, digital tools, or AI-assisted approaches.
• Practical Solution Development: Collaborate with business and technical partners to develop a practical prototype, form, workflow, application enhancement, analysis, knowledge solution, or other digital improvement. Assignments may support service operations, finance, connected services, contracts, warranty, parts, supply chain, or customer and dealer experiences.
• Testing, Quality, and Responsible Use: Test digital solutions and validate analytical or AI-assisted outputs, identify issues, incorporate user feedback, and document quality checks and human‑review steps while following approved‑tool, security, and data‑handling guidance.
• Adoption and Handoff: Support implementation and ongoing improvement by creating documentation, a runbook or standard operating procedure, training materials, a backlog, and clear next steps. The goal is to leave the business with a usable asset, documented process, analysis, or validated prototype that has been tested with users and is ready for continued ownership.
• Communication and Cohort Experience: Share progress through regular check‑ins, participate in onboarding, digital and AI learning, peer sessions, and business exposure activities, and present your work at a final showcase.

Minimum Requirements

• Pursuing a Bachelor’s or Master’s degree

OR

• For Legal Jobs: Pursuing a Juris Doctor degree or Doctor of Law degree (J.D.)

Additional Requirements

• Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. does not anticipate providing employment related work sponsorship for this position (e.g., H‑1B or F‑1 status)

Desired Skills

• Pursuing a degree in business analytics, data science, computer science, information systems, engineering, industrial engineering, supply chain, finance, economics, design, or a related field.
• At least sophomore standing for undergraduate students at the time of application.
• Able to work 12 weeks, full‑time over the summer.
• Coursework, project, internship, or practical experience in analytics, process improvement, design, software development, automation, or related areas.
• Ability to map a process, work with data, test results, document work, and learn new tools or business domains quickly.
• Self‑starter with an entrepreneurial mindset and the ability to work through ambiguity.
• Critical thinking and structured problem‑solving abilities.
• Strong communication skills and ability to work collaboratively in a team environment.
• Familiarity with tools such as Microsoft Office, Excel, Power BI, SQL, Python, workflow automation, UI/UX tools, or AI‑assisted technologies.
• Sound judgment when working with data, analytical results, and AI‑assisted outputs.

Benefits and Compensation

This position offers competitive pay to support employees as they gain real world experience and grow professionally. The hourly pay range is $27–$32 per hour.

• Benefits offered for intern and co op positions are limited to paid time off (PTO) and paid company holidays during the assignment.

Company Overview

About TRATONWith its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP (https://traton.com/) and one of the world’s leading commercial vehicle manufacturers. The Group’s product portfolio comprises trucks, buses, and light‑duty commercial vehicles. “Transforming Transportation Together. For a sustainable world.”: this intention underlines the Company’s ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group’s commercial growth.

About InternationalFrom a one‑man company built on the world‑changing invention of the McCormick reaper in 1831, to the 15,000‑person‑strong company we are today,few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit International.com.

*International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.

EEO Statement

We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please [e-mail] request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.