Digital Account Supervisor, Corporate & Public Affairs

Burson; Pittsburgh (Allegheny County); Hybride; USD 50 000 - 105 000; Plein temps

Résumé du poste

Burson, part of WPP, is the global communications leader helping brands redefine reputation for competitive advantage. The Corporate Affairs team seeks a Digital Account Supervisor to lead social media strategy and execution across technology, healthcare, financial services, and mission-driven clients.

You’ll work across diverse accounts, applying a digital-first approach, with strong writing and analytical skills, and collaborate with cross-functional teams including paid media and social

Qualifications

• 4–6 years of experience in digital communications, corporate communications, or public affairs, with agency experience preferred.
• Strong understanding of corporate reputation and how social media impacts brand and executive perception.
• Experience supporting social media strategy and execution across corporate and executive channels.
• Proficiency in social listening and analytics tools (Brandwatch preferred; Meltwater, Talkwalker, Sprinklr also considered).
• Demonstrated experience conducting social audits, competitive research, and audience profiling.
• Strong writing and editing skills for executive and corporate audiences.

Responsabilités

• Support day-to-day client communications and build strong relationships with key contacts.
• Develop and execute integrated digital and social media programs across corporate and executive channels (LinkedIn, X, YouTube, Reddit) including organic and paid efforts.
• Lead social listening and monitoring, surface insights, track performance, inform recommendations.
• Draft and edit content for owned and social channels, including executive thought leadership.
• Conduct social audits and provide insights to support strategic planning and client deliverables.
• Support stakeholder and influencer mapping across B2B and corporate ecosystems.
• Manage timelines and deliverables across multiple accounts with cross-functional teams.
• Mentor junior team members and contribute to a collaborative, high-performing environment.

Connaissances

Digital communications

Agency experience

Social listening

Executive social

Outils

Brandwatch

Meltwater

Talkwalker

Sprinklr

Description du poste

Who we are:

Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.

WPP (LSE/NYSE: WPP) is the trusted growth partner for the world’s leading brands. We unitecutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counselin a single company –powered by exceptional talent and our agentic marketing platform, WPP Open,to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com

For more information visit bursonglobal.com and follow us on LinkedIn and Instagram.

More about the role:

Burson’s Corporate Affairs practice is seeking to hire a Digital Account Supervisor supporting corporate social media strategy and execution across multiple client accounts. This role is ideal for a digitally fluent communicator with a strong corporate reputation mindset—someone who understands how brands and corporate leaders show up across social channels and how digital signals shape perception.

The Corporate Affairs team at Burson is a leading force in reputation management. The digital team complements this practice as the first line of defense and the strategic connector between the Corporate Affairs practice and Burson Digital’s centers of excellence (Social & Influencer, Paid Media & Brand Partnerships and Digital Experience & Content Strategy). You are the thought partner who ensures digital is not an “add-on,” but an essential, integrated component of our client’s overall strategy from day one.

The Account Supervisor will work across a diverse portfolio of clients spanning Technology, Healthcare, Financial Services, and mission-driven organizations. The role requires strong writing and analytical skills, experience in social listening and audience insights, and the ability to contribute to executive thought leadership and corporate social programs.

This role is based in the Eastern or Central time zones and will collaborate closely with cross-functional teams, including specialized digital strategists, paid media experts and social listening experts.

What you’ll do:

• Support Client Engagements:
  Support day-to-day client communications and build strong working relationships with key contacts. Contribute to client meetings and ensure delivery of high-quality work aligned with client expectations.
• Execute Social & Corporate Digital Strategies:
  Support the development and execution of integrated digital and social media programs across corporate and executive channels, including LinkedIn, X, YouTube and Reddit for both organic and paid efforts. Apply a digital-first lens to all work, ensuring content and strategy reflect platform best practices and audience needs.
• Social Listening & Monitoring:
  Lead and support social listening and monitoring work streams, using tools such as Brandwatch (or similar platforms) to surface insights, track performance, and inform recommendations. Immediate focus includes managing ongoing listening work and emerging programs such as Reddit-based engagement initiatives.
• Corporate Content Development & Executive Social:
  Draft and edit content for owned and social channels, including executive thought leadership, corporate social media, and internal platforms. Bring a strong, audience-first writing style and understanding of tone across platforms.
• Research, Audits & Insights Development:
  Conduct social audits and competitive analyses across platforms including LinkedIn, X, YouTube, Instagram, and Reddit. Synthesize findings into clear insights and recommendations, supporting strategic planning and client deliverables.
• Stakeholder & Influencer Mapping:
  Support identification and engagement of key stakeholders, including subject matter experts, key opinion leaders (KOLs), and influencers across B2B and corporate ecosystems.
• Project & Account Management:
  Manage timelines, workflows, and deliverables across multiple accounts. Coordinate with internal teams, including strategy, analytics, and creative specialists, to ensure seamless execution.
• Team Contribution & Mentorship:
  Provide guidance and oversight to junior team members and interns, particularly on research, audits, and content development. Contribute to a collaborative and high-performing team environment.

Experience that contributes to success:

• 4–6 years of experience in digital communications, corporate communications, or public affairs, with agency experience preferred
• Strong understanding of corporate reputation, the current communications landscape, and how social media impacts brand and executive perception
• Experience supporting social media strategy and execution across corporate and executive channels
• Proficiency in social listening and analytics tools (Brandwatch preferred; experience with Meltwater, Talkwalker, Sprinklr, or similar platforms also considered)
• Demonstrated experience conducting social audits, competitive research, and audience profiling
• Strong writing and editing skills, particularly for executive and corporate audiences
• Strong familiarity with key platforms including LinkedIn, X, YouTube, Instagram, and Reddit
• An understanding of paid media strategies and tactics that can support corporate and public affairs efforts
• Experience working with stakeholders, including SMEs, executives, and influencer/KOL ecosystems
• Strong organizational and project management skills, with the ability to manage multiple workstreams simultaneously
• Collaborative, solutions-oriented mindset with strong attention to detail
• Comfort working in a fast-paced environment with evolving priorities

Burson is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

#LI-MG1

Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package; click here for more details: https://mybenefits.wpp.com/public/welcome.

The base salary for this position at the time of this posting may range between:

$50,000—$105,000 USD

You belong at Burson:

Our vision is for Burson to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.

At Burson, we’re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That’s why it’s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can’t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view—your talent—is what makes you a #BursonPerson, and it’s how we deliver exceptional results for our clients, together.

We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

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