Digital Account Manager - NBCU Local

NBCUniversal; New York; Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Paid leave

Tuition reimbursement

Discounts and perks

Job summary

NBCUniversal Local Digital Account Manager supports NBCU Local's Digital and Linear Sales teams, aiding account executives and stations in developing custom digital sales opportunities. You will coordinate campaign fulfillment and revenue delivery across multiple tools and systems, ensuring accurate invoicing and performance optimization.

Hybrid schedule with four days in-office; requires U.S. work authorization and a resume/CV submission.

Qualifications

• Minimum 2-3 years of experience in digital sales support.
• 4-year college degree or equivalent experience preferred.
• Familiarity with Operative One or similar Order Management System.
• Familiarity with ad serving systems (FreeWheel, DFP).
• Familiarity in Excel.
• Understanding of digital billing and invoicing.
• Strong analytical and interpersonal skills with ability to work independently and collaboratively.
• Excellent verbal and written communication skills.
• Excellent problem solving and decision-making skills.
• Strong organizational skills and attention to detail.
• Proactive and inventive; flexible and adaptable.

Responsibilities

• Aid sales force in the overall RFP and pricing and planning process.
• Create template media plans for custom and off-the-shelf ideas.
• Use Wide Orbit Traffic and Operative One to book, bill, and invoice campaigns.
• Work in Operative One to book and manage campaign products.
• Manage live campaigns by monitoring pacing and delivery.
• Develop strategic reallocation and optimizations for live campaigns.
• Coordinate with AEs on renewal strategies based on client insights.
• Work with traffic/ops team to schedule, traffic and implement campaigns.
• Pull screenshots, provide pacing and reporting updates to Sales AEs.
• Deliver superior customer service with performance recommendations.
• Monitor impressions to ensure full delivery.
• Actualize billing monthly and assist finance with invoicing.

Skills

Digital sales support

Analytical skills

Interpersonal skills

Independent & collaborative work

Verbal & written communication

Problem solving

Organizational skills

Adaptability

Excel fluency

Education

4-year college degree

Tools

Operative One

FreeWheel

DFP

Excel

Job description

• Compensation: USD 70,000 - USD 75,000 - yearly

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

The Local Digital Account Manager will work with the Digital and Linear Sales teams at NBCU Local; supporting Account Executives and other key players at our stations and local sales offices to develop custom digital sales opportunities for advertisers, as well as coordinate the execution of the successful fulfillment of digital campaigns and all associated revenue.

Responsibilities

• Aid sales force in the overall RFP and pricing and planning process, including analyzing available inventory with the goal to provide sellable digital media proposals to agencies and direct advertisers
• Create template media plans for both custom and off the shelf marketing ideas
• Use Wide Orbit Traffic and Operative One’s Finance module to book, bill, and invoice digital campaigns
• Work in Operative One to book and manage digital campaign products
• Manage live campaigns by monitoring pacing and delivery
• Develop strategic reallocation and optimizations for live campaigns
• Coordinate with AEs on development of renewal strategies based on client/program insights
• Work with the traffic/operations team to schedule, traffic and implement advertising programs
• Pull screenshots, provide campaign pacing and reporting updates to Sales Account Executives on all active campaigns
• Deliver superior customer service by making performance recommendations and optimizations
• Monitor first and/or third-party impression metrics to ensure full delivery
• Actualize billing each month and work with finance to adjust billing and provide clients with accurate invoicing

Qualifications

• Minimum 2-3 years of experience in digital sales support, preferably within operations org
• 4-year college degree or equivalent experience preferred
• Familiarity with Operative One, or similar Order Management System
• Familiarity with ad serving systems (FreeWheel, DFP)
• Familiarity in Excel
• Understanding of digital billing and invoicing
• Strong analytical and interpersonal skills with ability to work independently and collaboratively
• Excellent verbal and written communication skills
• Excellent problem solving and decision-making skills
• Strong organizational skills and attention to detail
• Proactive and inventive
• Flexible and able to quickly adapt to change

Desired Characteristics

• Fluency in Excel, including building custom reports, managing/analyzing large sets of data, pivot tables, and x-lookups/v-lookups

Eligibility Requirements

• Interested candidates must submit a resume/CV online to be considered for the position
• Must have unrestricted work authorization to work in the United States

Hybrid

This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

Benefits

• medical, dental and vision insurance
• 401(k)
• paid leave
• tuition reimbursement
• a variety of other discounts and perks

Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $70,000-75,000.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].