Dietetic Call Center Specialist (Relief) – $30.68/hr

LE0010 Stanford Health Care; Newark (CA); On-site; USD 3,582,000 - 4,822,000; Full time

Job summary

Stanford Health Care, located in Silicon Valley, seeks Relief Call Center Dietetic Assistants to handle patient meal requests from an off-site call/service center. You will take orders, answer questions about menu items, and enter selections into a computerized food service system, while respecting dietary restrictions and service standards.

This relief position has no guaranteed hours or benefits. After competency checks, you may apply for part-time or full-time roles with benefits.

Qualifications

• Background in nutrition and medical terminology is desirable.
• Basic computer skills and ability to learn menu ordering software.
• Strong interpersonal and customer service skills.
• Ability to maintain confidentiality and follow instructions.

Responsibilities

• Take calls from patients and family members for room service meal ordering.
• Enter orders and dietary restrictions into the computerized system.
• Provide exemplary service and resolve questions about menu items.

Skills

Nutrition knowledge

Medical terminology

Customer service

Interpersonal skills

Communication

Confidentiality

Reading Writein g

Education

High school diploma or GED

Tools

Menu ordering software

Computers

Telephones

Calculators

Fax machines

Job description

Stanford Health Care, located in Silicon Valley, seeks Relief Call Center Dietetic Assistants to handle patient meal requests from an off-site call/service center. You will take orders, answer questions about menu items, and enter selections into a computerized food service system, while respecting dietary restrictions and service standards.

This relief position has no guaranteed hours or benefits. After competency checks, you may apply for part-time or full-time roles with benefits.