Dietary Supervisor I

WVU Medicine Berkeley and Jefferson Medical Centers; Martinsburg (WV); On-site; USD 42,000 - 70,000; Full time

Job summary

West Virginia University Health System in Martinsburg, WV, is seeking a Dining Services Supervisor to oversee dietary staff, sanitation, and safety within the unit.

Responsibilities include interviewing staff, scheduling, budgeting, ensuring food quality and regulatory compliance, and training. The role requires 3 years in culinary environment and one year supervisory experience, with a state Food Handler card.

Qualifications

• Three (3) years’ experience in a culinary environment with one (1) year in a culinary supervisory position.
• High school diploma or equivalent.
• Current Food Handlers card OR obtained within 30 days of hire through one of the following, as required by County DHHR: StateFoodSafety.com; Servsafe National Restaurant Association; Local County Health Department.
• Associate's degree is preferred.
• Three (3) years of healthcare food service experience.

Responsibilities

• Assists with the interviewing and selection process of new staff. Assists management in maintaining standards of performance for criteria based position descriptions and performance appraisals. Makes recommendations for personnel actions such as promotions and disciplinary actions. Performance appraisals must be completed by annual established deadline. Provides input to management for measuring competencies of departmental personnel.
• Conducts daily meetings prior to meal time communicating relevant information. Schedules and adjusts staffing to meet facility needs considering staff competencies, established standards and regulatory requirements, including appropriate supervision.
• Monitors employees’ work on a regular basis and reviews results with staff to ensure quality performance. Maintains and enforces disciplinary policies of the hospital and department according to established procedures.
• Monitors and maintains the operating budget within the specified limits through the initiation of efforts which promote efficiency, reduce waste and improve services. Consistently monitors charges for supplies. Advises management of specialized departmental needs.
• Makes recommendations and provides input to management in monitoring and evaluating the capital expenditure budget needs of the department. Flexing of staff schedules to maintain budget based on fluctuations of patient census.
• Follows hospital, state and federal guidelines for ensuring safe environment for workers, patients and public. Develops and implements processes to assess and improve the services provided and compliance with regulatory requirements. Complies with Joint Commission and HIPPA.
• Maintains areas and equipment in safe, functional and sanitary conditions. Ensures all areas are well supplied and aesthetically pleasing to co-workers, visitors and authorized personnel at all times. Reports any incidents (patient and employee).
• Communicates and interacts with patients, families, visitors, physicians, nursing, and other hospital staff, department staff and the public and maintains open lines of communication. Effectively communicates needs or concerns regarding Nutrition Services to management.
• Orients and trains staff and encourages professional development of department staff through in-service education and other available education programs.
• Develops and implements a process to assess and improve services provided and to ensure compliance with regulatory requirements. Participates in hospital wide Performance Improvement Program to improve processes and patient care as requested.
• Demonstrates knowledge of modified diets, proper condiments, and related restrictions for diets. Ability to correctly answer questions related to diet restrictions.
• Ensures production employees are following safe food handling techniques and food is at acceptable temperature and meets food quality standards prior to service. Ensures temperature charts are completed (tray line, refrigerators/freezer, dish machine, cafeteria, etc.). Ensures production employees are following standardized recipes and employees are using proper portion control. Ensures accuracy of trays and menu selections. Oversees cash handling procedures and completion of required paperwork.

Skills

Excel

Word

Outlook

Nutrition analysis software

Food order entry software

Education

High school diploma

Associate's degree

Tools

Nutrition analysis software

Food order entry software

Job description

Welcome! We’re excited you’re considering an opportunity with us!

Below, you’ll find other important information about this position.

This position supervises personnel in Dietary unit concerned with planning, preparing, and serving food. This position supervises personnel in sanitation and safety practices in the unit.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• High school diploma or equivalent.
• Current Food Handlers card OR obtained within 30 days of hire through ONE of the following, as required by County DHHR:
• StateFoodSafety.com
• Servsafe National Restaurant Association
• Local County Health Department

EXPERIENCE:

• Three (3) years’ experience in a culinary environment with one (1) year in a culinary supervisory position.

To be completed as established by department: (Administered at Department level)

• Person in Charge issued by local County Health department
• Manager Food Safety Certification
• Board of Health Managers Training

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• Associate's degree

EXPERIENCE:

• Three (3) years of healthcare food service experience.

CORE DUTIES AND RESPONSIBILITIES:

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

• Assists with the interviewing and selection process of new staff. Assists management in maintaining standards of performance for criteria based position descriptions and performance appraisals. Makes recommendations for personnel actions such as promotions and disciplinary actions. Performance appraisals must be completed by annual established deadline. Provides input to management for measuring competencies of departmental personnel. Evaluates competencies on an ongoing basis. Provides timely feedback on performance and appropriate counseling for improvement when necessary.
• Conducts daily meetings prior to meal time communicating relevant information. Schedules and adjusts staffing to meet facility needs considering staff competencies, established standards and regulatory requirements, including appropriate supervision.
• Monitors employees’ work on a regular basis and reviews results with staff to ensure quality performance. Maintains and enforces disciplinary policies of the hospital and department according to established procedures.
• Monitors and maintains the operating budget within the specified limits through the initiation of efforts which promote efficiency, reduce waste and improve services. Consistently monitors charges for supplies. Advises management of specialized departmental needs.
• Makes recommendations and provides input to management in monitoring and evaluating the capital expenditure budget needs of the department. Flexing of staff schedules to maintain budget based on fluctuations of patient census.
• Follows hospital, state and federal guidelines for ensuring safe environment for workers, patients and public. Develops and implements processes to assess and improve the services provided and compliance with regulatory requirements. Complies with Joint Commission and HIPPA.
• Maintains areas and equipment in safe, functional and sanitary conditions. Ensures all areas are well supplied and aesthetically pleasing to co-workers, visitors and authorized personnel at all times. Reports any incidents (patient and employee).
• Communicates and interacts with patients, families, visitors, physicians, nursing, and other hospital staff, department staff and the public and maintains open lines of communication. Effectively communicates needs or concerns regarding Nutrition Services to management.
• Orients and trains staff and encourages professional development of department staff through in-service education and other available education programs.
• Develops and implements a process to assess and improve services provided and to ensure compliance with regulatory requirements. Participates in hospital wide Performance Improvement Program to improve processes and patient care as requested.
• Demonstrates knowledge of modified diets, proper condiments, and related restrictions for diets. Ability to correctly answer questions related to diet restrictions.
• Ensures production employees are following safe food handling techniques and food is at acceptable temperature and meets food quality standards prior to service. Ensures temperature charts are completed (tray line, refrigerators/freezer, dish machine, cafeteria, etc.). Ensures production employees are following standardized recipes and employees are using proper portion control. Ensures accuracy of trays and menu selections. Oversees cash handling procedures and completion of required paperwork.

PHYSICAL REQUIREMENTS:

• Able to lift 50 pounds
• Able to push/pull 100 pounds
• Able to stand for several hours per day

WORKING ENVIRONMENT:

• Daily deadline pressure
• Noisy, often hot environment
• Extremes in cold and heat

SKILLS AND ABILITIES:

• Computer skills, particularly Excel, Word and Outlook.
• Experience with Nutrition analysis software and computer food order entry preferred.
• Ability to understand written and oral communication.

Additional Job Description:

• Scheduled Weekly Hours: 40
• Shift: Varied (United States of America)
• Exempt/Non-Exempt: United States of America (Non-Exempt)
• Company: BMC Berkeley Medical Center
• Cost Center: 600 BMC Dietary
• Address: 2500 Hospital Drive
• Martinsburg
• West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.

All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.