Dietary Services Regional Director

Apploi; Walton Hills (OH); On-site; USD 120,000 - 170,000; Full time

Job summary

Archway Management is seeking a Regional Director of Operations (CDM) to lead regional food service and nutrition operations across healthcare facilities. You will mentor Food Service Directors, oversee budgets, and ensure compliance with federal and state requirements while driving dining excellence.

The ideal candidate has multi-site healthcare dietary experience, strong leadership, and the ability to travel regularly within the region.

Qualifications

• High School diploma is required.
• Certified Dietary Manager certification is required.
• Multi-site dietary operations experience is required.
• Ability to travel within the region frequently is required.
• 2–5 years’ experience coordinating food service operations.
• Bachelor’s degree in culinary arts or related field is preferred.
• Demonstrated ability to lead and guide teams.
• Strong initiative.
• Strong ability to communicate effectively, both verbally and in writing.
• Ability to maintain confidentiality of records and information.
• Experience operating basic office equipment is expected.

Responsibilities

• Oversee facilities with leadership in operations, finances, HR and client relations.
• Work with dietitians to meet federal and state requirements.
• Build and maintain client partnerships and understand customer needs.
• Establish QA and assessment processes in each facility, incl. surveys.
• Participate in food service committees and attend events.
• Plan unit budgets and monitor financial performance.
• Review month-end results with Food Service Directors and manage P&L where applicable.
• Negotiate terms with clients and help develop new programs.
• Conduct audits of facilities covering operations, sanitation, purchasing and HR.

Skills

Team leadership

Communication skills

Initiative

Education

Bachelor’s degree in culinary arts or related field

Job description

Advance your career as a Regional Director of Operations (CDM - Certified Dietary Manager), supporting regional food service and nutrition operations within our Aventura assisted living and healthcare facilities. If you're passionate about mentoring teams and driving dining excellence across multiple locations, we invite you to

As a Regional Director of Operations - Regional Food Service Director, you will... Oversee all assigned facilities, ensuring leadership and guidance in operations, finances, human resources and client relationships, while providing direct supervision to the facility Food Service Directors. Must have previous multi-facility healthcare dietary experience.

Regional Food Service Director Key Responsibilities:

• Actively support and apply all company and facility policies and procedures to ensure the highest quality of service is being provided to our customers at the lowest possible cost.
• Work with Corporate and/or onsite dietitians to ensure that all federal and state requirements are being achieved.
• Cultivate and maintain business partnerships with clients by developing a broad knowledge and understanding of clients’ and their customers’ needs and expectations, including:
• Establish and maintain internal Quality Assurance and Assessment processes in each assigned facility, including inspections, annual client satisfaction surveys, keep the company and its facilities on the cutting edge of our industry.
• Actively participate in food service-related committees within assigned facilities (if applicable), or otherwise be involved in and visible at special events within each assigned facility, to demonstrate the company’s team approach and commitment to the clients
• Plan and develop each unit’s operational budgets and demonstrate an understanding of the company’s financial objectives for each unit. Financial responsibilities include:
• Review financial results weekly and monthly and make necessary adjustments to improve operational performance.
• Develop a weekly financial plan to include sales, menu and production records, food purchases, inventory, and labor productivity to assist each unit in achieving its budget targets.
• Educate Food Service Directors for each facility in P&L process (where applicable) and review month-end results for each facility with its Food Service Director.
• Ensure all established accounting practices and timelines are consistently adhered to.
• Provides assistance as needed, with new business bids, rebids for current clients/customers, and the development of new programs, including:
• Renegotiate contract terms and/or fee/pricing increases with client, when necessary.
• Manage transition of new business accounts.
• Conduct audits and evaluate each facility’s performance in the areas of food production, menu and recipe standards, sanitation, uniforms, purchasing, inventories, safety, payroll, human resources compliance and record keeping.
• Demonstrate working knowledge of operational, accounting and human resources policies and procedures (i.e. new hire process, payroll, etc.).
• Ensure all human resources and safety practices and policies are intact and adhered to.
• Hold Food Service Directors and employees accountable for behavior and performance, following Corrective Action guidelines when necessary.
• Conduct training and development needs assessment of Food Service Directors and arrange necessary training, including the areas of food and cost productions, customer services, team building, time management, human resources skills, etc.
• Communicate with and assist in developing goals and objectives for each Food Service Director. Meet with Food Service Directors on an individual basis to assess goals and areas of opportunity.
• Support Food Service Directors in conducting training and development needs assessment of employees and assist in arranging appropriate training sessions/tools.
• Ensure companies systems are followed and in compliance daily

Regional Food Service Director Minimum Requirements:

• High School diploma (required)
• Certified Dietary Manager (required)
• Multi-site Dietary Operations experience (required)
• Ability to travel within your region frequently (required)
• Minimum 2-5 years’ experience coordinating food service operations
• Bachelor’s degree in culinary arts or related field (preferred, but not required)
• Demonstrated ability to lead and guide teams.
• Strong initiative.
• Strong ability to communicate effectively, both verbally and in writing.
• Ability to maintain confidentiality of records and information.
• Skill in the use of operating basic office equipment.

Why Join Our Team?

Whether you’re looking for a challenge or opportunity for growth as a Certified Dietary Manager, Archway Management offers the chance to build your leadership skills in the Healthcare Dietary sector, while doing work that truly matters. Become part of a growing company where every day will be rewarding.