Dietary Services Manager, Residential Services

Signature Health Inc.; Cleveland (OH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k match

HealthJoy

PTO

Federal Loan Forgiveness Program

Professional Development Support

Job summary

Signature Health, Inc. is seeking a Dietary Services Manager, Residential Services, to plan, prepare, and serve meals for residents across multiple sites in Ohio, ensuring safety, quality, and compliance with licensing standards.

You will lead daily kitchen operations, coordinate menus, manage budgets, supervise staff, and partner with dietitians to meet nutritional requirements. A valid Ohio driver's license and BLS are required; experience in food service or healthcare preferred.

Qualifications

• Valid Ohio driver’s license with proof of insurance.
• 2+ years in food service, residential facility, or healthcare.
• Knowledge of safety and sanitary procedures.
• AHA Basic Life Support (BLS) certification required.

Responsibilities

• Prepare menus for all sites and dietary needs.
• Coordinate with leadership on dietary services and budget.
• Oversee daily kitchen operations: purchasing, inventory, cost control, sanitation.
• Ensure compliance with health and safety standards.
• Lead inspections and audits on nutrition and food safety.

Skills

Food service

Safety procedures

BLS certification

Education

Culinary/hospitality education

Job description

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:

• Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
• Robust earned paid time off program (PTO)
• Federal Loan Forgiveness Program (available on eligible roles)
• Professional Development Support

SCOPE OF ROLE

Reporting to the Senior Manager, Residential Services, the Dietary Services Manager, Residential Services will provide food service for residents by planning, preparing, serving and maintaining food and supplies. The Dietary Services Manager, Residential Services will efficiently and accurately perform cooking and food preparation duties that result in consistent, high-quality products and comply with all safety, sanitation, and quality control guidelines for the State of Ohio.

HOW YOU'LL SUCCEED

• Prepare menus for all sites adhering to special dietary needs, food allergies, and/or restrictions as required.
• Coordinates with residential leadership regarding dietary services and manages the residential dietary budget effectively.
• Responsible for daily kitchen operations including purchasing, inventory, cost control and sanitation. Ensures proper and safe operations of kitchen equipment.
• Assists with order and food inventory pick up for all Class One and SUD residential facilities.
• Oversee and may serve prepared snacks and meals.
• Ensures daily cleanup of dishes, utensils, and food preparation and serving areas.
• Maintains a safe and clean working environment adhering to applicable health and safety standards, implementing these standards across all sites. Complies with all safety and food sanitation laws and regulations.
• Collaborates with dietician on creating menus and recipes that meet nutritional and dietary standards of licensing and accrediting bodies.
• Ability to work independently and in a cooperative and client-driven environment.
• Adheres to dress code - non-slip shoes, chef pants, apron, head covering, and clean and groomed attire.
• Participates in required staff meetings and training.
• Exhibit a clear understanding of and adherence to incident reporting, patient rights and grievance procedures and mandated reporting.
• Is responsible for menu planning and preparation that meets OHMAS standards in collaboration with the Manager, Residential Services, and/or Supervisor, BH Residential Services.
• Responsible for taking the lead on inspections and audits pertaining to nutrition and food safety.
• Collaborates with appropriate internal departments and external partners, in tracking of food service licensure, ensuring compliance with all relevant health and safety standards.
• Conducts monthly kitchen inspections and quality checks at all sites to ensure policies, procedures, and protocols are being followed; providing staff education as needed.
• Responsible for ensuring proper documentation and compliance with ServSafe training requirements, in collaboration with the Manager and Supervisor, Residential Services at all locations requiring a food service license.
• Other duties as assigned.

Requirements

KNOWLEDGE & EXPERIENCE

• Valid unencumbered Ohio driver's license and proof of driver's insurance required.
• 2+ years' of experience working in a food service, residential facility or health care setting required. Culinary school or hospitality management education preferred.
• Knowledge of food service, meal preparation, and menu planning experience required.
• Knowledge of safety and sanitary procedures required.
• American Heart Association (AHA) Basic Life Support (BLS) certification required.

WORKING CONDITIONS

• Work is performed in a kitchen environment.
• While hours of operation are generally standard, flexibility to work evenings, weekends and extended hours may be required. Travel to multiple sites is required on a weekly basis.
• Requires periods of sitting, standing, telephone, and computer work.
• Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
• Speaking: adequate to speak to clients or patients in person, over the telephone.
• Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
• Physical effort required: occasional lifting and carrying items weighing up to 50 pounds, unassisted.
• Possible exposure to blood borne pathogens while performing job duties.
• Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
• Sufficient dexterity to operate a PC and other office equipment.

This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.

All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.