Dietary Aide

Symphony Manor at Lancaster; Town of Lancaster (NY); On-site; USD 22,000 - 23,000; Full time

Job summary

Symphony Manor at Lancaster is seeking a dedicated Dietary Aide to join our dining services. You will assist with meal preparation, service, and sanitation, ensuring residents receive meals that meet dietary guidelines in a clean, welcoming dining environment.

You’ll work with a supportive team, deliver high-quality service, and follow safety and sanitation standards. This role emphasizes compassion, resident-centered care, and dependable performance in a long-term care setting.

Qualifications

• Minimum age 16 years.
• Employment Certificate/Permit required for applicable individuals.
• Prior customer service experience.
• HS diploma or equivalent preferred.
• Prior food service, hospitality, serving, or restaurant experience preferred.
• Must read, write, and understand English at intermediate or higher level.

Responsibilities

• Assist with meal preparation and service according to dietary guidelines.
• Ensure residents receive meals that meet their preferences and needs.
• Maintain cleanliness of kitchen and dining areas.
• Interact with residents to provide a positive dining experience.
• Follow all safety, sanitation, and regulatory standards.
• Communicate with residents/family regarding meal service quality.

Skills

Customer service

Food service experience

Education

HS diploma or equivalent

Employment Certificate/Permit

Job description

Symphony Manor is looking to add a Dietary Aide to its team. In this role, you’ll help provide high-quality meal service while maintaining a clean, safe, and welcoming dining environment for residents, visitors, and staff. If you enjoy working as part of a team and take pride in helping others, this could be the perfect opportunity for you. Our team is dedicated to creating a welcoming environment where residents, families, and employees feel valued and supported. With a strong focus on compassion, teamwork, and resident-centered care, Symphony Manor offers a rewarding opportunity to grow your career while making a meaningful difference in the lives of others every day.

Position Overview:

Dietary Aides play a key role in supporting resident health and satisfaction through meal preparation, service, and sanitation.

In this role, you will:

• Assist with meal preparation and service according to dietary guidelines

• Ensure residents receive meals that meet their preferences and needs

• Maintain cleanliness of kitchen and dining areas

• Interact with residents to provide a positive dining experience

• Follow all safety, sanitation, and regulatory standards

Responsibilities

1. Assists in the preparation and delivery of meals to residents according to department policy and position assignment.

2. Adheres to the resident’s diet order, texture/consistency modifications, and menu preferences during the preparation and service of food items and beverages.

3. Performs all responsibilities of the designated position assignment during the scheduled shift in accordance with all safety regulations and standards of practice.

4. Assists in care and maintenance of kitchen environment and equipment.

5. Regularly contributes to, and actively participates in, facility and department staff meetings and inservices.

6. May interact and communicate with residents/family members regarding meal service quality.

7. Utilizes electronic timekeeping system as directed.

8. Arrives to work on time, regularly, and works as scheduled.

9. Recognizes and follows the dress code of the facility including wearing name tag at all times.

10. Follows policy and procedure regarding all electronic devices, computers, tablets, etc.

11. Supports and abides by Symphony Manor’s Mission, Vision, and Values.

12. Abides by Symphony Manor’s code of conduct, compliance and HIPAA policies.

13. Performs other duties as assigned by supervisor, management staff or Administrator.

Qualifications

Minimum of 16 years of age

Employment Certificate/Permit required for applicable individuals

Prior customer service experience

Physical stamina necessary for constant activity

HS diploma or equivalent preferred

Prior food service, hospitality, serving, or restaurant experience preferred

This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

EOE Statement

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

The starting hourly rate for this position falls between $16.00 and $17.00 per hour. Exact hourly placement within this range is determined in good faith based on a candidate's relevant food service history, long-term care certifications, and overall experience.