Diet Assistant

aah; Elgin (IL); On-site; USD 27,552 - 41,328; Part time

Benefits offered by this job

Health benefits

Paid time off

Employee perks

Job summary

Advocate Health in Illinois is seeking a part-time Diet Office Clerk to support patient meal services. This role coordinates trayline activities, processes diet orders, and prints critical daily reports. Flexible hours and weekend rotation are included, with pay range $19.80–$29.70 per hour.

The position requires high school diploma or GED and at least 6 months in customer service. Strong computer skills and confidentiality are essential.

Qualifications

• High school diploma or GED required.
• Minimum 6 months in customer service/office experience.
• Proficiency with computer systems and hospital software.

Responsibilities

• Coordinates diet office activities related to patient trayline and production in a timely fashion.
• Processes patient meal selections ensuring diet order compliance using department software.
• Prints daily reports (allergy, census, tube feeds) as required.
• Verifies diet order changes against hospital records.
• Processes charges as assigned.
• Delivers excellent customer service to patients, families, and staff.
• Maintains HIPAA confidentiality in communications.

Skills

Computer skills

Communication skills

Independent work

Attention to detail

Stress management

Task follow-through

Organization

Mathematical competence

Verbal and written communication

English literacy

Professional appearance

Education

High school diploma or GED

Tools

Diet office computer system

Job description

Department:

11903 Advocate Sherman Hospital - Food and Nutrition

Status: Part time

Benefits Eligible: Yes

Hours Per Week: 20

Schedule Details/Additional Information:

5 days a week 330pm-730pm. Every other weekend and rotating holidays.

Pay Range:

$19.80 - $29.70

Major Responsibilities

• Coordinates all diet office activities as related to the patient trayline and production in an accurate and timely manner.
• Processes all patient meal selections assuring compliance to diet order using department room service computor program, department standards, and job task list.
• Print appropriate daily reports as required. (ie. allergy report, host round sheets, daily census, tube feedings and nourishments, dietitian consults.)
• Verifies diet order changes in diet office computor system against hospital system generated hard copies.
• Processes all appropriate charges as assigned.
• Assures excellent customer service and communication to patients, families, and all hospital associates.
• Documents all concerns, issues request etc on phone log , room service computor systems and notifies Supervisor or Patient Services manager as required by department standards.
• Demonstrates a respect for the confidentiality of patient information. Maintains HIPPA standards during all communications.

Adhereres to department safety, sanitation, service/communication standards

1. Practices safety and santitation,techniques that meet department standards. Use correcct body mechanics in the performance duties.
2. Utilizes all chemicals according to department and manufacturer guidelines. Practicing a \"clean as you go\" in day to day task assignments.
3. Demonstrates accuracy and clarity in both berbal and written communications
4. Demonstrates sound decision making- takes responsibility for decisions. Minimal supervison.
5. Attendance at meetings, inservices and training sessions. Completes CBT,flu shot, and other hospital requirements.
6. Follow hospital and department dress codes.
7. Additional or other duties may be assigned as based on needs of the department.

Education & Experience

• In high school, high school graduate or GED
• 6 months in customer service field/ officeKnowledge, Skills & Abilities Required:

Knowledge, Skills & Abilities Required

• Good Computer skills and able to navigate on various computer programs
• Very good communication skills
• Ability to work with minimal supervison
• Detail and results orientated
• Ability to work well under stressful situations
• Ability to follow thru on tasks
• Strong organizational skills
• Mathematical competence
• Ability to communicate effectively; written and verbal
• Ability to speak, read and write English clearly and proficiently
• Have a neat and professional appearanceN/APhysical Requirements and Working Conditions:

Physical Requirements and Working Conditions

• Flexible work hours between 6:00 am and 8:00 pm including weekends and holidays.
• Ability to work under stressful/difficult conditions.
• Ability to meet time constraints in a fast pace environment.
• Ability to work for significant periods of time.
• Ability to communicate with various internal/external customers.
• Ability to document.
• Ability to read patient menus, names and logs.
• Ability to spend majority of time standing and sitting.
• Position requires constant hearing and seeing.
• Position requires frequent bending, keying, reaching, speaking, standing, walking, lifting, carrying, kneeling and smelling.
• Limited exposure to hazardous conditions.
• Safety and sanitation when entering patients' rooms or kitchen.
• Ability to handle various tasks simultaneously especially during peak hours.
• Ability to move 50 pounds.
• If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.