Diet Aide (Per Diem Day Shift)

Rady Children's Hospital-San Diego; Orange (CA); On-site; USD 29,000 - 45,000; Full time

Job summary

CHOC’s Diet Office Aide supports the call center and diet office, handling menu selections and in-between meal orders for both general and complex diets. You will evaluate item appropriateness based on diet orders and allergies, ensuring compliance and patient satisfaction.

You may visit patients and coordinate with nursing staff for follow-up and attend nutrition meetings and training sessions. The role requires strong customer service, English fluency, and the ability to operate basic office

Qualifications

• Knowledge of nutrition food values and meal planning.
• Ability to follow diet orders and restrictions.

Responsibilities

• Respond to calls and diet orders from unit staff and patients.

Skills

Nutrition knowledge

Meal planning

Food safety

Computer skills

Customer service

English proficiency

Spanish preferred

Teamwork

Education

High School Diploma GED or equivalent

Associate's degree, Diet Aide experience

Job description

Work Location

Orange, California

Work Shift

Day - 08hrs (United States of America)

Why CHOC?

At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals.

Job Summary

The Diet Office Aide is assigned to the call center / diet office, responding to calls, orders from unit staff and / or patients regarding menu selection and in between meal orders for those on general or complex diets, evaluating appropriateness of food items requested and determining if okay to provide based in diet order restrictions and food allergies. The Diet Aide assures all food items provided are complying to diet orders restriction’s, food allergies and meets patient satisfaction. The Diet Aide may visit patients or communicate with nursing staff to assure proper follow up on any concerns. The Diet Aide attends clinical nutrition meetings, in-services, and area specific meetings.

Pay Range

Minimum $20.80 Midpoint $26.00 Maximum $32.50

Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.

Experience

• Required: Minimum one (1) year of food service experience in healthcare.
• Preferred: Two years of healthcare call center / diet office experience.

Education

• Required: High School Diploma GED or equivalent.
• Preferred: Associate's degree, Diet Aide experience.

Special Skills

• Required: Knowledge of nutrition food values, meal planning and therapeutic menu processes. Able to operate computer programs, calculator and copy machine. Customer service telephone skills. General kitchen knowledge in food safety, sanitation, and production. Ability to read: write legibly; communicate fluently in English (and Spanish preferred) with professional quality. Able to relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and / or enforcing policies; work calmly and respond courteously when under pressure. Ability to follow oral/written instructions: recall information with accuracy. Ability to pay attention to detail, hear sufficiently for general conversation on the phone; problem solve. Ability to see adequately to read computer screens and written documents. Ability to organize time; promote teamwork to achieve CHOC’s mission; understand and exceed customer expectations. Simple math skills. Willingness to be cross trained within the Food Service Department.

Licensure

• Required: None.
• Preferred: Serv-Safe certification.

Work Environments - Functional Demand:

Light - Moderate energy level Lift and carry 25-35 lbs. Push/pull 50-100 lbs. (ie. empty bed, stretcher).

Physical Activity Requirements:

Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation

Physical Activity Lifting

Lifting (Floor to waist level) - Constant 67 or more%, Lifting (Floor to waist level) - Frequent 36-66%, Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Constant 67 or more%, Lifting (Waist level and above) - Frequent 36-66%, Lifting (Waist level and above) - Occasional 0-35%

Sensory Requirements:

Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision

Environment Requirements:

Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations

Non-Discrimination Statement

CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws.

We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn’t align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities.

If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.