Diesel Technician II: Road Service & Complex Repairs

Sullivan Tire And Auto Service; Bow (NH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Stock Ownership Plan

401(k) with Company Match

Tuition Reimbursement

Job summary

Sullivan Tire And Auto Service in New Hampshire is seeking a Diesel Technician II to perform complex repairs and road service, delivering high-quality work and customer satisfaction. You will work with store management to ensure productivity, profitability and customer satisfaction standards are met, and you will adhere to internal controls and procedures.

The role includes inspecting, diagnosing, and repairing drivetrains, electrical systems, and emissions-related components, while also

Qualifications

• Minimum of high school diploma or equivalent; technical degree is a plus.
• Minimum of 3 years of experience as a diesel mechanic with appropriate certifications; own tools preferred.
• Valid Driver’s license with DOT medical card.

Responsibilities

• Adhere to safety and environmental standards and keep a clean work area.
• Perform vehicle safety inspections and preventive maintenance.
• Diagnose vehicle conditions and repair major assemblies and systems.
• Provide accurate repair estimates and explain repairs to customers.

Education

High school diploma or equivalent

Technical degree

Tools

Own tools

Job description

Description

Sullivan Tire, an employee-owned company, is seeking a Diesel Technician II. This position will Independently perform vehicle repairs and services (including road service) of higher levels of complexity on customer’s vehicles while also delivering the highest level of quality and customer satisfaction. Work with store management to ensure productivity, profitability and customer satisfaction standards are met. Adheres to internal controls, policies, and procedures.

Description

Sullivan Tire, an employee-owned company, is seeking a Diesel Technician II. This position will Independently perform vehicle repairs and services (including road service) of higher levels of complexity on customer’s vehicles while also delivering the highest level of quality and customer satisfaction. Work with store management to ensure productivity, profitability and customer satisfaction standards are met. Adheres to internal controls, policies, and procedures.

Responsibilities

• Properly adhere to safety and environmental standards which includes maintaining a neat and clean work area by disposing of all waste products properly.
• Properly perform and document vehicle safety inspections.
• Perform preventive maintenance of varying difficulty on customer vehicles including lube, oil, and filter changes.
• Determines vehicle condition by conducting inspections and diagnostic tests, identifying worn and damaged parts.
• Corrects vehicle deficiencies by removing, repairing, adjusting, overhauling, assembling, disassembling, and replacing major assemblies, sub-assemblies, components, parts, or systems such as power and drive trains, electrical, air conditioning, fuel, emission, brake, steering, hydraulics.
• Verifies vehicle performance by conducting test drives; adjusting systems worked on.
• Complies with federal and state vehicle requirements by testing engine, safety, and combustion control standards as needed.
• Produce accurate repair estimates on customer vehicles.
• Communicate with customer and/or sales staff in understandable terms the repairs needed to the vehicle and the value that comes with the repairs.
• Perform on the road repairs.
• Assume other responsibilities as assigned by manager or senior mechanics.
• Operates company vehicles safely and according to company policies and procedures, and follows all federal, state and local laws regarding vehicle operations and safety.
  
  

Requirements

Education/Experience:

• Minimum of high school diploma or equivalent. Technical degree a plus.
• Minimum of 3 years of experience as a diesel mechanic with appropriate certifications, preferred with own mechanical tools.
• Valid Drivers license with DOT medical card required.
• Ability to lift 125 lbs.
  
  

Skills/Knowledge

• Customer service focus in a commercial environment
• Basic conflict resolution skills
• Solid understanding of truck service industry
• Basic understanding of PC programs.
• Basic math skills to produce accurate repair estimates.
• Ability to multi-task in a fast-pace environment
• Ability to work in any weather conditions
• Team player
  
  

Benefits

• Health Insurance- including Medical, Vision, and Dental
• Life and Disability Insurance
• Paid Holidays, Personal Time, and Vacation Time
• Discounted Services
• Employee Stock Ownership Plan-Retirement Plan
• Flexible Spending
• 401(k) with Company Match
• Tuition Reimbursement
  
  

EEO Statement

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our company motto is “Treat everyone, customers, and fellow employees, as you would a family member.” Come and join our family!