Diesel Technician (2nd Shift)

Rihm Family Companies; Coon Rapids (MN); On-site; USD 32,731 - 68,990; Full time

Benefits offered by this job

Union benefits package

Opportunities for professional development

Positive and team-oriented work environment

Generous Personal Time Off Plan (PTO) + Holidays

Medical and Dental coverage

Defined Benefit Plan

Employer‑paid Basic Term Life and AD&D coverage

Employer‑paid Long Term Disability Insurance

Employee Assistance Program

Red Wing Shoe Safety Footwear Program

Annual Tool Reimbursement Program

Job summary

Rihm Family Companies is seeking an experienced mechanic in Coon Rapids, MN. This full-time position focuses on engine and chassis repairs, primarily for Kenworth trucks. Candidates should possess a High School Diploma or GED, have at least 1 year of dealership experience, and own personal tools.

Benefits include competitive pay, union benefits, medical coverage, and opportunities for professional development. This role requires strong customer service and communication skills, making it essential to ensure a friendly work environment.

Responsibilities

• Provide technical services to vehicles and equipment.
• Read job orders and observe and listen to vehicles in operation to resolve malfunctions.
• Adhere to manufacturer’s policies and procedures related to labor operations.
• Test drive vehicles to verify that issues are fixed.

Skills

Strong written and verbal communication skills

Customer service skills

Education

High School Diploma or GED

1+ years of fleet or dealership experience

Tools

Own personal tools

Job description

Job Details

Level: Experienced
Location: Coon Rapids, MN 55433
Position Type: Full Time
Salary Range: $23.76 - $50.08 per hour
Job Shift: Second Shift

Benefits We Offer

• Union benefits package
• Opportunities for professional development
• Positive and team-oriented work environment
• Competitive pay
• Generous Personal Time Off Plan (PTO) + Holidays
• Medical and Dental coverage
• Defined Benefit Plan
• Employer‑paid Basic Term Life and AD&D coverage
• Employer‑paid Long Term Disability Insurance
• Union Disability plan
• Employee Assistance Program
• Red Wing Shoe Safety Footwear Program
• Annual Tool Reimbursement Program

Position Summary

Perform both engine and chassis repairs on primarily Kenworth trucks, as well as Peterbilt, International, Freightliner, vocational vehicles and other makes. The scope of the job includes diagnosis, troubleshooting, and writing detailed stories for documentation, in addition to the physical work on the truck.

Essential Position Functions / Responsibilities

• Provide technical services to vehicles and equipment.
• Read job orders and observe and listen to vehicles in operation to resolve malfunctions and plan work procedures.
• Follow checklists to ensure all critical parts are examined.
• Coordinate with warranty administrators to ensure maximum profit recapture, including answering questions after repair and tagging warranty parts for return.
• Adhere to manufacturer’s policies and procedures related to labor operations, time, and repair order documentation.
• Maintain a designated workspace in an organized and clean manner.
• Complete all work according to applicable safety requirements and published procedures.
• Properly complete all work assigned by the service manager/advisor and test drive vehicles to verify that issues are fixed.
• Participate in technical training assigned by management.
• Ensure customer vehicles are returned at the same level of cleanliness prior to being serviced.
• Make every effort to achieve production objectives set by management.
• Examine protective guards, loose bolts, and specified safety devices on trucks and adjust as needed.
• Develop and maintain friendly and courteous relationships with customers, visitors, and coworkers.

Qualifications (Education & Essential)

• High School Diploma or GED
• 1+ years of fleet or dealership experience
• Own personal tools

Skills

• Strong written and verbal communication skills
• Customer service skills to ensure friendly and professional interactions with customers

Key Attributes / Characteristics

• Honest, dependable, organized & resourceful
• Self‑motivated and professional
• Dedicated to teamwork and collaboration
• Desire to provide strong customer service
• Independent thinking

Preferred Qualifications

• ASE certification
• CDL certification

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must be able to regularly lift and/or move up to 50 pounds, use arms, hands, and fingers to feel, grasp, push, pull or squeeze and reach, often climb and occasionally balance. The employee is frequently required to stand, walk, sit, stoop, kneel, crouch, or crawl, and talk and hear. Specific vision abilities required include close vision, depth perception, peripheral vision, color vision, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and vibration, fumes or airborne particles, and moderate to occasional loud noise levels.

This job description is not designed to contain a comprehensive list of tasks, responsibilities, or duties. Rihm Family Companies reserves the right to amend this document to meet legal, business, and organization requirements as necessary.

Rihm Family Companies is an Equal Opportunity Employer. At RFC we are committed to treating all employees and applicants equitably based upon merit and experience, without regard to race/ethnicity, religion, gender identity or expression, disability, veteran status, or any other legally protected classification.