Diesel Service Technician

Genequip; Rapid City (SD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance options

401k plan with company match

Paid time off

Safety equipment reimbursement

Employee assistance program

Job summary

A leading equipment service provider in Rapid City seeks a qualified individual for machinery repair and maintenance. You will work closely with the Shop Foreman to ensure high-quality repairs while meeting OEM specifications. Candidates should have strong customer service skills and the ability to work both independently and collaboratively. This role involves potential for overtime, weekend work, and occasional travel. Join a dynamic team where your contributions will directly impact customer satisfaction and operational efficiency.

Qualifications

• Experience in repairs and maintenance with minimal supervision.
• Ability to work effectively with diverse teams and customers.
• Condition handling tools and equipment with care.

Responsibilities

• Perform repairs of machinery to meet OEM specifications.
• Maintain a clean and safe working environment.
• Complete all paperwork required for jobs.

Skills

Customer service skills

Problem-solving

Organizational skills

Mechanical knowledge

Diagnostic skills

Education

Completion of Komatsu Intern program or 3+ years of experience

Valid driver's license

Class A CDL License (or willingness to obtain)

Tools

Custom tool set for repairs

Job description

Rapid City
2135 Dakota Craft Dr
Rapid City, SD 57701, USA

This individual, working closely with the Shop Foreman, is responsible for the effective repair of machinery and components at high levels of quality. This individual will also be responsible for servicing units to fulfill OEM specifications. This individual must be able to perform quality work as efficiently and profitably as possible, work overtime. There is also a possibility of traveling with overnight stays and working weekends on occasion.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Builds knowledge of dealer supported product lines, service standards, and procedures
• Can perform repairs and maintenance jobs with minimal supervision
• Basic testing knowledge of all machine systems
• Can repair and recondition all equipment components and systems
• Develops and employs diagnostic related reasoning skills
• Responsible for operating heavy construction equipment in a safe manner
• Assists in the collection of data necessary for efficient inventory control
• Attends local, regional, national service schools as requested
• Maintains a clean and safe working environment
• Maintains and cares for shop tools, equipment, and vehicles
• Completes all paperwork required for jobs
• Maintains close, positive working relationships with service, parts and administrative personnel
• May perform other duties as directed by the Service Management

JOB REQUIREMENTS

• Must share our Core Values: Do the Right Thing, Be Curious, Have Passion, and Be Innovative
• Has successfully completed the Komatsu Intern program or has a minimum of 3 years of equivalent experience
• Must own required tools
• Requires a valid driver’s license and the ability to maintain an insurable driving record
• Obtains or is willing to obtain a Class A CDL License
• Works in an efficient and effective manner
• Contribution to departmental and product line goals
• Must have excellent customer service skills, both internal and external customers
• Organizational skills with ability to effectively manage multiple projects
• Must be personable, highly motivated, a problem solver, reliable, ethical, and able to adapt to all forces around them – customers, suppliers, coworkers, and manufacturers
• Should have solid equipment and mechanical knowledge and strong diagnostic skills
• Able to work with minimal supervision and have a positive mental attitude

COMPANY BENEFITS

• Health
  • FSA
  • HSA w/ Employer Contributions
• Vision
• Life / AD&D / Critical Illness
• 401k + Company Match
• PTO Accrual
• Paid Holidays
• Prescription Safety Glass Reimbursement
• Safety Boot and Cold Weather Gear Reimbursement
• Employee Assistance Program
• Uniform/Clothing Allowance
• Employee Events
• Fuel Your Passion Reimbursement
• Additional Job-Related Education and Trainings
• Short/Long Term Disability – Employer Paid

NATURE AND SCOPE OF JOB

• Occasionally lifting, carrying, pushing, or pulling 100+ pounds and/or frequently lifting, carrying, pushing, or pulling 50+ pounds and/or continuous lifting, carrying, pushing or pulling 20+ pounds.
• Occasional to frequent walking or standing.
• Frequent and continual movement as follows, often several of movements simultaneously (i.e., handle while crouching, carry while kneeling):
  • Kneel (bend legs at knee, come to rest on knees)
  • Crouch/Squat (bend body down and forward, bending legs and spine)
  • Crawl (move on hands, knees, and feet)
  • Climb (ascend/descend ladders, stairs, ramp, or step up on or down from equipment/trailer)
  • Stoop (Bend downward and forward at waist)
  • Lift (raise or lower object > 25 pounds from one level to another)
  • Carry (transport an object)
  • Push (press with steady force, thrust objects forward, downward, outward)
  • Pull (drag or tug objects)
  • Turn/twist (move a body part in circular motion)
  • Bend (bend downward and forward by bending the spine at waist)
  • Reach (extend hands and arms in any direction)
  • Handle (seize, hold turn with hands)
• Repetitive motion of wrists, hands, and fingers.
• Hearing and speaking to exchange information.
• Dexterity of hands and fingers to operate equipment.
• Consistently exposed to weather conditions, fumes, and loud noise.

The duties described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Supervisors or managers may ask job incumbents to perform other duties as needed and/or required.

Management has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.