Diesel Service Coordinator & Customer Liaison

Smith's Diesel Performance LLC; Lebanon (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

A diesel performance company in Lebanon, Ohio is looking for a Service Writer to act as the bridge between customers and technicians. In this role, you'll greet customers, create estimates, schedule repairs, assign technicians, and manage communications. The ideal candidate has 2 years of automotive experience and a strong understanding of diesel repairs. This position offers a chance to utilize your interpersonal skills and maintain a smooth workflow in a dynamic environment.

Qualifications

• 2 years automotive experience required.
• Strong understanding of diesel repairs, maintenance, and upgrades.
• Ability to communicate effectively with both customers and team members.

Responsibilities

• Serve as the main point of contact for customers.
• Create accurate estimates, schedule repairs, and assign tasks to technicians.
• Manage the daily workflow and assist in parts procurement.

Skills

Excellent interpersonal and customer service skills

Organized

Detail-oriented

Tech-savvy

Job description

A diesel performance company in Lebanon, Ohio is looking for a Service Writer to act as the bridge between customers and technicians. In this role, you'll greet customers, create estimates, schedule repairs, assign technicians, and manage communications. The ideal candidate has 2 years of automotive experience and a strong understanding of diesel repairs. This position offers a chance to utilize your interpersonal skills and maintain a smooth workflow in a dynamic environment.