Diesel Generator Field Technician

D2B Groups; Asheville (NC); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k

Life Insurance

Paid Time Off

Company Truck

Uniforms

Job summary

D2B Groups is seeking a Field Generator Technician in Asheville, NC to perform planned maintenance, advanced troubleshooting, and repairs on diesel and gas engine-driven standby power systems. You will support commissioning, ATS testing, and switchgear inspections, while mentoring Level 1 Technicians and communicating findings clearly to customers.

Responsibilities include planned maintenance, troubleshooting, repairs, testing, commissioning support, and thorough documentation in a

Qualifications

• 3–4 years of generator field service experience.
• Strong knowledge of diesel and gas engine-driven generators, ATS, and switchgear.
• Ability to read schematics, wiring diagrams, and technical manuals.
• Capable of independent troubleshooting and repair with minimal supervision.
• Excellent communication and customer service skills.

Responsibilities

• Planned Maintenance: perform scheduled generator services, oil/fuel/coolant services, filters, and performance checks.
• Advanced Troubleshooting: diagnose and repair engine, ATS, and switchgear issues with minimal supervision.
• Repairs: replace and adjust regulators, sensors, contactors, and wiring harnesses.
• Testing: conduct load bank tests, ATS simulations, and performance checks.
• Commissioning Support: assist with startup, programming, and customer demonstrations.
• Mentorship: provide guidance to Level 1 Technicians, ensuring proper procedures and safety.
• Customer Service: clearly communicate findings and recommendations to clients.
• Documentation: complete service reports, work orders, and logs.
• Safety & Compliance: adhere to OSHA, NFPA and company safety standards.

Skills

Generator field service experience

Diesel and gas generators knowledge

ATS and switchgear knowledge

Reading schematics and wiring diagrams

Customer communication skills

Job description

We are currently hiring for the position of Field Generator Technician. As a Field Generator Technician, you'll perform planned maintenance, advanced troubleshooting, and repairs on diesel and gas engine-driven standby power systems. You will also support commissioning activities, Automatic Transfer Switch (ATS) testing, and switchgear inspections.

Your key responsibilities as a Generator Technician will include:

• Planned Maintenance: Perform scheduled generator services, including oil, fuel, and coolant system services, filter replacements, and performance checks.
• Advanced Troubleshooting: Diagnose and repair engine, alternator, ATS, and switchgear issues with minimal supervision.
• Repairs: Replace and adjust electrical and mechanical components such as regulators, sensors, contactors, and wiring harnesses.
• Testing: Conduct load bank tests, ATS simulations, and operational performance checks.
• Commissioning Support: Assist with startup, programming, and customer demonstrations of new systems.
• Mentorship: Provide guidance to Level 1 Technicians, ensuring proper procedures and safety standards.
• Customer Service: Clearly communicate technical findings and recommendations to clients in a professional manner.
• Documentation: Complete detailed service reports, work orders, and compliance logs.
• Safety & Compliance: Adhere to OSHA, NFPA, and company safety standards at all times

• Minimum 3–4 years of experience in generator or mechanical/electrical field service.
• Strong knowledge of diesel and gas engine-driven generators, ATS, and switchgear.
• Proficient in reading schematics, wiring diagrams, and technical manuals.
• Capable of independent troubleshooting and repair with minimal supervision.
• Excellent communication and customer service skills.
• Valid driver’s license and ability to meet DOT requirements.
• Ability to lift/carry up to 75 lbs. and work in outdoor/inclement conditions.

• 100% Paid Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Company Truck
• Uniforms
• Compensation: $30-40+/hour depending on experience