Dialysis Program Manager Registered Nurse - RN

BNC USA Bio-Med Appl of N Carolina Inc; Greensboro (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

Fresenius Medical Care AG in Greensboro, NC, seeks a Home Therapies Program Manager to oversee the day-to-day operations of the single-site home dialysis program, coordinating with unit management, in-center staff, and support functions.

You will ensure quality patient care, manage budgets and KPIs, supervise staff, train patients and caregivers, and oversee regulatory compliance, equipment readiness, and data entry to support reliable home dialysis services.

Qualifications

• Minimum of 1 year dialysis experience with 3 months peritoneal experience.
• Nursing leadership and supervisory skills.
• CPR certification required.
• Experience with regulatory and quality standards preferred.

Responsibilities

• Oversee safe, effective home dialysis therapy delivery and staff training.
• Manage program finances, budgets, and key performance indicators.
• Direct patient care management from admission to discharge for Home Therapies patients.
• Provide guidance and support to staff to ensure safe home therapy delivery.
• Ensure staff competency in equipment operation and troubleshooting, with required licensure.
• Manage supplies, equipment tracking, and timely replenishment.
• Lead quality assurance, patient retention, and data entry for regulatory reporting.

Skills

Dialysis experience

Nursing leadership

CPR certified

Regulatory compliance

Education

RN license

Job description

PURPOSE AND SCOPE

Responsible for the day-to-day program operations and supporting the growth of the assigned single site Home Therapies program in coordination with the Business Unit management, in-center staff and other support functions. Ensures provision of quality patient care in accordance with policies, procedures, and training.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Provides safe and effective oversight, support, training and scheduling of the delivery of home dialysis therapies to patients in compliance with standards outlined in the facility policy procedure manuals, as well as regulations set forth by the corporation, state, and federal agencies.
• Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators.
• Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient.
• Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD).
• Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment.
• Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same.
• Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications.
• Responsible for management of program supplies, equipment tracking, ensures that orders are replenished in a consistent and timely manner.
• Directs activities related to the Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management and patient training success.
• Directs data entry related activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status and any other treatment related data into systems.
• Ensures regulatory, compliance, and audit activities are accomplished on time.
• Orients and supports new staff and provides ongoing education, ensuring compliance with all risk management initiatives, including in-center staff.
• Participates in Business Unit initiatives, projects, and audits as directed.
• Performs other related duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items. This position requires frequent, prolonged periods of standing and/or walking and the employee must be able to bend over. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.

SUPERVISION

Typically supervises non-exempt staff

EDUCATION AND REQUIRED CREDENTIALS

• Graduate of an accredited School of Nursing (R.N.).
• Current appropriate state licensure.
• Successfully complete CPR Certification.

EXPERIENCE AND SKILLS

• Minimum of one year dialysis experience with three months peritoneal experience required.
• one year medical-surgical nursing or ICU experience preferred.
• Supervisory experience preferred.
• Successfully complete a training course in the theory and practice of dialysis therapies.
• Demonstrated leadership skills including, but not limited to communication, customer service, performance management and continuous quality improvement.

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors.

Creating a future worth living. For patients. Worldwide. Every day. Fresenius Medical Care is the world's leading provider of products and services for individuals with kidney disease of which approximately 4.5 million patients worldwide regularly undergo dialysis treatment. United by a shared purpose of creating a future worth living for chronically and critically ill people, we care for around 292,000 dialysis patients around the globe. In addition, we operate around 35 global production sites to provide products such as dialysis machines, dialyzers, and related disposables. We aim to continuously improve our patients’ quality of life by offering them high-quality products as well as innovative technologies and treatment concepts.