Dialysis Program Manager Registered Nurse - RN

Freseniusmedicalcare; Altoona (PA); On-site; USD 80,000 - 110,000; Full time

Job summary

Fresenius Medical Care is hiring a Home Therapies Program Manager to oversee day-to-day operations of a single-site home dialysis program. You will coordinate with unit management, in-center staff, and support functions to ensure high-quality patient care and program growth.

Responsibilities include supervising staff, training patients and caregivers for home dialysis, managing budgets and KPIs, ensuring regulatory compliance, and driving patient experience initiatives while upholding company

Qualifications

• RN with current state licensure and graduation from an accredited nursing program.
• Minimum one year dialysis experience with three months peritoneal experience.
• One year medical-surgical or ICU experience preferred.
• Supervisory experience preferred.
• Successful completion of dialysis therapy training course.
• Demonstrated leadership in communication, customer service, and quality improvement.

Responsibilities

• Oversee, train and schedule the delivery of home dialysis therapies to patients per policies and regulations.
• Manage program profit and loss, budgets and KPIs for the site.
• Direct patient care from admission to discharge, guiding staff to ensure safe delivery of home therapies.
• Assess home environments; train patients and caregivers in safe operation and maintenance of equipment.
• Support patient experience initiatives and uphold company values and patient experience drivers.
• Ensure staff competency, licensure and CPR certifications; manage supplies and equipment tracking.
• Lead Continuous Quality Improvement, patient access management and training success; ensure regulatory compliance and audits.
• Data entry for admissions, regulatory reporting, billing, lab results, vital signs and patient status.
• Onboard and orient new staff; coordinate with unit management and other support functions.

Skills

Dialysis experience

Leadership

Communication

Customer service

Performance management

Quality improvement

Education

RN licensure (state)

CPR Certification

Job description

PURPOSE AND SCOPE:

Responsible for the day-to-day program operations and supporting the growth of the assigned single site Home Therapies program in coordination with the Business Unit management, in-center staff and other support functions. Ensures provision of quality patient care in accordance with policies, procedures, and training.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Provides safe and effective oversight, support, training and scheduling of the delivery of home dialysis therapies to patients in compliance with standards outlined in the facility policy procedure manuals, as well as regulations set forth by the corporation, state, and federal agencies.
• Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators.
• Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient. Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD).
• Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment.
• Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same.
• Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications.
• Responsible for management of program supplies, equipment tracking, ensures that orders are replenished in a consistent and timely manner.
• Directs activities related to the Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management and patient training success.
• Directs data entry related activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status and any other treatment related data into systems.
• Ensures regulatory, compliance, and audit activities are accomplished on time.
• Orients and supports new staff and provides ongoing education, ensuring compliance with all risk management initiatives, including in-center staff.

• Participates in Business Unit initiatives, projects, and audits as directed.
• Performs other related duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
• The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance.
• The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items.
• This position requires frequent, prolonged periods of standing and/or walking and the employee must be able to bend over.
• Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.

SUPERVISION:

• Typically supervises non-exempt staff

EDUCATION AND REQUIRED CREDENTIALS:

• Graduate of an accredited School of Nursing (R.N.). Current appropriate state licensure.
• Successfully complete CPR Certification

EXPERIENCE AND SKILLS:

• Minimum of one year dialysis experience with three months peritoneal experience required, one year medical-surgical nursing or ICU experience preferred
• Supervisory experience preferred
• Successfully complete a training course in the theory and practice of dialysis therapies
• Demonstrated leadership skills including, but not limited to communication, customer service, performance management and continuous quality improvement.

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors