Diagnostic Imaging Tech Aide

Yale New Haven Health; Westerly (RI); On-site; USD 30,000 - 42,000; Full time

Job summary

Yale NewHaven Health in Westerly, RI, is seeking a patient access/flow assistant to support radiology departments and improve patient throughput. You will greet patients, prep for exams, assist with positioning and transport, and help maintain a clean, stocked exam area.

The role emphasizes strong communication, teamwork, and attention to detail in a fast-paced clinical environment. Prior health setting experience is preferred, and confidentiality is a must.

Qualifications

• High School Diploma required.
• One year of experience in a health setting, preferably radiology.
• Excellent written and oral communication skills.
• Strong PC skills; highly organized and detail-focused; good people skills.

Responsibilities

• Assist diagnostic imaging in patient flow for all radiology departments.
• Greet and escort patients and visitors; assist in dressing room and prep for exam.
• Prepare exam room; assist with holding, positioning, and moving patients during exams.
• Transport and transfer patients via stretcher, wheelchair, or bed.
• Stock supplies and restock as directed in exam rooms and clinical areas.
• Chaperone during examinations or procedures to provide comfort.
• Interview patients, record details, allergies, and signatures; prep patient for exam.
• Update PACS entries and scan paperwork.
• Maintain equipment; clean exam rooms; report defects.
• Adjust work routine to department needs while maintaining workflow.
• Maintain inventory and restock supplies; monitor for expired items.
• Work with technical staff; contribute to teamwork.
• Meet performance expectations in customer service, teamwork, and development.
• Maintain patient confidentiality; burn CDs.
• Perform other duties as assigned to ensure smooth department operation.

Skills

Strong communication

Detail-oriented

Organizational skills

People skills

Independent worker

Education

High School Diploma

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Assists diagnostic imaging in patient flow for all radiology departments.

EEO/AA/Disability/Veteran

Responsibilities

• 1.Demonstrates knowledge, skills and abilities to work with patients of all ages.
• 2.Greets and escorts patients and visitors. Assists the patient in the dressing room and preparation for exam
• 3.Assists in preparing room appropriately for exam along with holding, positioning and moving of patients during the examination.
• 4.Transport and transfer patients via stretcher, wheelchair, bed, etc.
• 5.Stocking and ordering supplies as directed
• 6.Chaperone during examinations, treatments, or procedures conducted by its employees or members of its medical staff to provide comfort to patients and providers
• 7.Interviews patients to obtain required information, informs patient of exam details, records medications/allergies, obtains appropriate signatures, changes and preps patient for exam.
• 8.Updates information in PACS, and scans paperwork.
• 9.Maintains equipment. Cleans equipment and exam room. Notifies department of equipment defects or damage.
• 10.Adjusts work routine to accommodate patient or department needs without affecting work flow.
• 11.Maintains inventory in exam rooms and other clinical areas. Restocks supplies. Checks for expired supplies.
• 12.Assists technical staff as needed and works well in a team environment.
• 13.Meets performance expectations for Customer Service, Teamwork, Resource Utilization, and Staff and Self Development as outlined in performance review.
• 14.Maintains confidentiality of patient information. Burns CDs.
• 15.Performs other duties as assigned or directed to ensure smooth operation of the department/unit.

Qualifications

EDUCATION

High School Diploma

EXPERIENCE

One year in a health setting, preferably in radiology. Strong communication skills (written and oral); Must have a working knowledge of personal computers, must be highly organized and detail-focused and have good people skills.

LICENSURE

N/A

SPECIAL SKILLS

Ability to work independently

YNHHS Requisition ID

193709