Diagnostic Automotive Technician

GreatWater 360 Auto Care; Chicago (IL); On-site; USD 67,000 - 134,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k) Match

Parental Leave

Training & Tuition Reimbursement

ASE Certification Support

Job summary

GreatWater Garage in Chicago, IL seeks an experienced Master/Diagnostic Automotive Technician to diagnose and repair complex electrical, engine, and drivetrain issues. You will perform advanced diagnostics, DVI, and mentor junior technicians while delivering high-quality work in a shop that values integrity and craftsmanship.

Join a team with modern tools, strong advisor support, and a culture of teamwork, training, and career growth within the GreatWater network.

Qualifications

• 5+ years experience as an A-Level Diagnostic Technician.
• Current state and local certifications plus valid driver's license and MVR.
• All 8 ASE certifications preferred: A1–A8.
• Willingness to earn Master ASE Technician with ongoing training.

Responsibilities

• Diagnose and repair advanced electrical and engine performance issues.
• Diagnose fuel, ignition, and drivability systems.
• Diagnose and repair 4WD/AWD drivetrain systems.
• Perform advanced steering, suspension, and brake system work.
• Perform advanced HVAC diagnostics and repair.
• Complete Digital Vehicle Inspections (DVI) with accurate recommendations.
• Mentor and support less experienced technicians.
• Maintain a clean and professional work environment.

Skills

A-Level Diagnostic

Diagnostic Technician

Mentor teammates

Strong diagnostics

Education

ASE Certifications (preferred)

Tools

ASE certifications

Job description

Job Type
Full-time

Description

Master / Diagnostic Automotive Technician

- Thom's Four Wheel Drive, a GreatWater Garage
- Shop Address: 4118 N Pulaski Rd, Chicago, IL 60641
- Shop Hours: M-F: 7:00AM-5:30PM CST
- Avg. $67,444 - $133,848+ annually depending on productivity

Solve Complex Vehicle Problems in a Shop That Respects Your Skills

We’re looking for an experienced A-Level Automotive Diagnostic Technician who enjoys solving complex vehicle issues, delivering high-quality repairs, and taking pride in accurate diagnostics and honest service.

We offer the feel of a neighborhood shop with the tools, training, and support of a growing professional network. If you’re a skilled technician who values integrity, craftsmanship, and being part of a team that respects your expertise, we’d love to meet you.

What You’ll Do:

• - Diagnose and repair advanced electrical and engine performance issues
• - Diagnose fuel, ignition, and drivability systems
• - Diagnose and repair 4WD / AWD drivetrain systems
• - Perform advanced steering, suspension, and brake system repairs
• - Perform advanced HVAC diagnostics and repair
• - Complete Digital Vehicle Inspections (DVI) and provide accurate recommendations
• - Mentor and support less experienced technicians
• - Maintain a clean and professional work environment

As a GreatWater Garage, we believe great technicians deserve a great workplace. You'll have the tools, support, and culture needed to perform at your best.

What you can expect:

• - Modern scan tools and diagnostic equipment
• - Strong service advisor support and consistent workflow
• - Clean, organized shop environment
• - Team-first culture with experienced technicians and supportive leadership
• - Respect for technician expertise with no pressure to sell unnecessary repairs
• - Ongoing training, professional development, and career growth within the GreatWater network
• - A shop that diagnoses root causes instead of throwing parts at problems

Training & Growth Opportunities:

We invest in technicians who want to continue developing their expertise.

Opportunities include:

• - Advanced Electrical Troubleshooting Training
• - Advanced Vehicle Technology Training
• - Hybrid & Electric Vehicle Service Training
• - Network Diagnostics Training
• - Vehicle Reprogramming Training
• - ASE L1 Advanced Engine Performance preparation

Requirements

What We’re Looking For:

• - 5+ years Experienced A-Level Diagnostic Technician
• - Required state and local certifications to be able to legally perform the work, including a current valid driver's license and a satisfactory Motor Vehicle Report (MVR)
• - ALL 8 ASE certifications Preferred:
  - A1 – Engine Repair
  - A2 – Automatic Transmission / Transaxles
  - A3 – Manual Drive Train and Axles
  - A4 – Suspension and Steering
  - A5 – Brakes
  - A6 – Electrical Systems
  - A7 – Heating and AC
  - A8 – Engine Performance
• - Has or is willing to earn ASE certifications and work towards being a Master ASE Technician

Additional Qualities:

• - Strong diagnostic ability
• - Pride in quality workmanship
• - Team-first mindset
• - Willingness to mentor other technicians

Technicians are expected to:

• - Maintain 90%+ labor productivity
• - Serve as technical leaders within the shop

Work Environment & Physical Requirements:

• - Physical Demands:
• - Must be able to get into and out of various vehicles without assistance.
• - Must be able to drive a motor vehicle with passengers.
• - Must be able to lift and carry up to 50lbs without assistance.
• - Ability to view a monitor, and use touch screens, mice, and keyboards.
• - Ability to climb up/down and over/under work platforms and lifts to access vehicles for repair
• - Ability to stand for long periods of time
• - Ability to perform major and fine motor skill movements using body to perform the necessary actions to complete a repair, service, vehicle inspection, or shop cleaning activity.
• - Ability to reach overhead, push, pull, bend over/down, stoop, and other major body movements frequently
• - This job operates in an environment with extensive exposure to an automotive repair shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. This role routinely uses standard office equipment such as computers, phones, photocopiers & scanners.
• - Ability to work flexible hours/days including evenings and if shops are open, weekends; additional time may be required depending on business needs.

Supporting Employees Beyond the Work:

At GreatWater, we believe a rewarding career should come with support that goes beyond the shop floor. From strong health coverage and paid time off to training, career growth, and programs that invest in your future, our benefits are built to help you thrive at work and at home.

(Benefits begin the date of hire, except for 401k which begins on the 90th date of employment.)

• - Front Loaded PTO + 6 paid holidays
• - Paid Parental Leave (1 week)
• - Teammate Discounts on services
• - 401(k) Match: 100% of first 3% + 50% of next 2%
• - Health, Dental & Vision Insurance
• - HSA Match up to $15 per paycheck
• - Company paid Life Insurance & AD&D ($25,000)
• - Employee Assistance Program (24/7, free)
• - Voluntary Benefits: STD, LTD, Accident, Critical Illness, Life
• - Training & Tuition Reimbursement, including ASE test fee reimbursement
• - LEARN to EARN Program: Technician pay growth tied to ASE certifications

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.