DI Benefits Medical Cons

Northwestern Mutual; Franklin (WI); On-site; USD 78,190 - 145,210; Full time

Benefits offered by this job

Flexible work schedules

Concierge service

Comprehensive benefits

Employee resource groups

Job summary

A leading financial services firm seeks a qualified medical consultant in Franklin, Wisconsin to provide medical expertise and support during disability claims assessments. The ideal candidate will have 5-8 years of relevant nursing or physician assistant experience, excellent communication skills, and a solid understanding of insurance claims. Responsibilities include training new consultants and collaborating with various medical professionals. The role offers a competitive compensation range and comprehensive benefits for professional growth.

Qualifications

• 5-8 years experience in critical care, medical-surgical, or orthopedic nursing.
• 2-3 years of successful claims assessment and communication experience.
• Proven leadership and team collaboration skills.

Responsibilities

• Provide technical medical expertise and support to Benefit Claims analysts.
• Communicate clearly with medical directors and outside consultants.
• Train new Disability Benefit Medical Consultants when required.

Skills

Dispute Resolution

Analytical Thinking

Training

Customer Centricity

Medical Case Consultation

Attention to Detail

Decision Making

Education

Bachelor's degree in nursing

Bachelor/master’s degree as a physician’s assistant or nurse practitioner

Tools

Windows operating system

Job description

Provide technical medical expertise and support to the Benefit Claims analysts through thorough review of claims to include evaluation and analysis of provider medical records, test results and course of treatment. Provide timely consultations with the analysts and identify when additional medical information is needed.

Clearly communicate the disability claim assessment, rationale and recommendation with medical directors, outside consulting physicians and analysts regarding insured’s medical condition, clinical medical findings, significance of and support for claimed limitations, appropriateness of treatment and alternatives, expected duration of claim, and potential for rehabilitation or return to work.

Through triaging of disability claim referrals, identify the need for and coordinate the handling of claim referrals with medical directors and outside consulting physicians. Acts as a liaison for the division with all medical resources to ensure that medical reviews are thorough and complete and adhere to the claim philosophy of the Benefits Division.

Effective medical education and training for new disability benefits analysts. Prepare periodic presentations to the division to help ensure efficiency and consistency in administering medical claim protocols and processes.

Participate and at times lead inter and intra departmental projects and committees

Train new DI Benefit Medical Consultants when required and participate in peer auditing

Occasionally partner with law department to help resolve claim medical disputes via negotiation and/or participation in litigation.

Primary Duties and Responsibilities

• Provide technical medical expertise and support to the Benefit Claims analysts through thorough review of claims to include evaluation and analysis of provider medical records, test results and course of treatment. Provide timely consultations with the analysts and identify when additional medical information is needed.
• Clearly communicate the disability claim assessment, rationale and recommendation with medical directors, outside consulting physicians and analysts regarding insured’s medical condition, clinical medical findings, significance of and support for claimed limitations, appropriateness of treatment and alternatives, expected duration of claim, and potential for rehabilitation or return to work.
• Through triaging of disability claim referrals, identify the need for and coordinate the handling of claim referrals with medical directors and outside consulting physicians. Acts as a liaison for the division with all medical resources to ensure that medical reviews are thorough and complete and adhere to the claim philosophy of the Benefits Division.
• Effective medical education and training for new disability benefits analysts. Prepare periodic presentations to the division to help ensure efficiency and consistency in administering medical claim protocols and processes.
• Participate and at times lead inter and intra departmental projects and committees
• Train new DI Benefit Medical Consultants when required and participate in peer auditing
• Occasionally partner with law department to help resolve claim medical disputes via negotiation and/or participation in litigation.

Qualifications

• A minimum of 5-8 years of professional experience preferably in critical care nursing, medical-surgical nursing or orthopedic nursing with a bachelor’s degree in nursing
• A minimum of 5-8 years of professional experience as a physician’s assistant or nurse practitioner and associated bachelor/master’s degree
• Consistent critical decision-making skills and flexibility in all aspects of work
• 2-3 years of successful complex claims assessment, rationale and recommendations and communication with physicians, analysts, lead consultants and teaching at the medical consultant level
• Ability to consistently assess claims independently with consistent high quality audit results in all categories
• Strong interest in self-development with demonstrated leadership, engagement, and ability to work independently as well as with a team
• Excellent interpersonal skills and proven ability to work effectively with others at all experience levels
• Superior written and verbal communication skills.
• Flexibility and willingness to change as job duties change
• Knowledge of computer functions and experience in a "Windows" environment.
• Experience in orthopedic medicine or physical medicine and rehabilitation
• Knowledge of disability insurance or prior experience in insurance claim management.
• Demonstrated leadership ability.

Compensation Range

Pay Range - Start: $78,190.00
Pay Range - End: $145,210.00

Geographic Specific Pay Structure

• Structure 110: $86,030.00 USD - $159,770.00 USD
• Structure 115: $89,950.00 USD - $167,050.00 USD

Benefits

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills: Dispute Resolution (NM) - Advanced, Analytical Thinking (NM) - Advanced, Training, Educating & Awareness (NM) - Advanced, Claims Policies & Practices (NM) - Advanced, Customer Centricity (NM) - Advanced, Medical Case Consultation (NM) - Expert, Coaching & Mentoring (NM) - Advanced, Insurance Acumen (NM) - Advanced, Information Gathering (NM) - Advanced, Medical Acumen (NM) - Expert, Claims Acumen (NM) - Advanced, Attention to Detail (NM) - Advanced, Adaptive Communication (NM) - Advanced, Decision Making (NM) - Expert, Learning Agility & Critical Thinking (NM) - Advanced, Data Application (NM) - Intermediate

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