DHS Site Lead - Vermont

Legal Interpreting Services; Williston (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

LIS Solutions seeks a DHS Intelligence Analyst on-site in Williston, VT to join the Targeting Operations Division support team. You will analyze information from open-source and social media to identify threats and improve targeting efficiency.

Requirements include 5+ years in intelligence or related fields, 2+ years in leadership, DHS/ICE familiarity, and U.S. citizenship. You will coordinate with government leads and ensure data security and compliant use of tools.

Qualifications

• 5+ years in intelligence, law-enforcement analysis, or OSINT/social media exploitation.
• 2+ years in team lead/supervisory role with responsibility for daily production and quality.
• Proven success meeting firm performance targets and producing executive-ready reports.
• Familiarity with DHS/ICE environments, personnel fitness processes, and handling of PII/SBU/SSI.
• Bachelor’s degree or equivalent experience; U.S. citizenship required.

Responsibilities

• Serve as on-site single point of contact to COR/site government leads; run daily stand-ups and weekly reviews.
• Manage intake, prioritization, assignment, and quality checks for all leads; enforce SOPs and Definition of Done.
• Maintain permanent staffing/shift coverage; coordinate cross-training and surge/off-hours support.
• Own first-pass acceptance and rework reduction; execute peer reviews and QC sampling.
• Ensure strict handling of PII/SBU/SSI; maintain audit trails and incident reporting per DHS guidance.
• Keep SOPs current; propose monthly updates driven by metrics and retrospectives.
• Track and report site KPIs aligned to QASP; produce weekly roll-ups and inputs to monthly status report.
• Recruit/onboard analysts; manage schedules, performance coaching, and succession/backfill plans.
• Champion safe, compliant use of approved third-party databases and social-media tools; run pilots and provide ROI evidence.

Skills

Intelligence analysis

Leadership

Stakeholder management

Communication

Brief government leadership

Education

Bachelor’s degree in intelligence or related field

Tools

Commercial data platforms

Link analysis tools

Social media analysis tools

MS Office

Dashboarding tools

Job description

*This position is contingent upon contract award *

Job Title: DHS Intelligence Analyst

Location: Williston, Vermont (On Site)

Program Overview

Removing aliens present in the United States (U.S.) who have violated U.S. laws is a national public safety priority. To address these threats, Immigration and Customs Enforcement (ICE) formed the Targeting Operations Division (TOD) within the ICE Enforcement and Removal Operations (ERO) directorate. The primary mission of the TOD is to identify and locate aliens that pose a threat to public safety or national security. The TOD has a current and recurring need for analytical services in support of its mission to identify and locate individuals who have violated U.S. laws. This support includes the analysis of information obtained from commercial and law enforcement databases as well as publicly accessible, open-source and social media platforms.

Successful law enforcement operations require adaptation to changing public safety threats and the ability to continually refine processes and modernize information technologies. Although ICE-ERO continues to make considerable progress in identifying, targeting, and arresting individuals who have violated U.S. laws, the continued use of proactive and modern enforcement tools remains an essential approach to achieve ICE enforcement goals. Analysis of information sources is needed to enhance ICE’s mission and program efficiency. Previous approaches to targeting individuals for enforcement action which have not incorporated open web sources and social media information, have had limited success. The individuals targeted for enforcement action purposely employ countermeasures to inhibit ICE-EROs ability to locate them.

Key Responsibilities:

• Operations Leadership
  • Serve as on-site single point of contact to COR/site government leads; run daily stand-ups and weekly reviews
  • Manage intake, prioritization, assignment, and quality checks for all leads; enforce SOPs and Definition of Done
  • Maintain permanent, COR-approved staffing/shift coverage; coordinate cross-training and surge/off-hours support

• Quality and Compliance
  • Own first-pass acceptance and rework reduction; execute peer reviews and QC sampling
  • Ensure strict handling of PII/SBU/SSI; maintain audit trails and incident response/reporting per DHS guidance
  • Keep SOPs current; propose monthly updates driven by metrics and retrospectives

• Performance Management and Reporting
  • Track and report site KPIs aligned to QASP (cycle time by priority, throughput per analyst, accuracy/validation, backlog health)
  • Produce weekly statistical roll-ups and inputs to the monthly status report; implement corrective actions as needed

• People Leadership
  • Recruit/onboard analysts; manage schedules, performance coaching, and succession/backfill plans
  • Conduct training on tradecraft, tools, compliance, and site-specific procedures

• Tools and Innovation
  • Champion safe, compliant use of approved third-party databases and social-media exploitation tools
  • Run time-boxed pilots (spikes) and provide ROI evidence for tool approval and scaling

Minimum Qualifications

• 5+ years in intelligence, law-enforcement analysis, or OSINT/social media exploitation
• 2+ years in team lead/supervisory role with responsibility for daily production and quality
• Demonstrated success meeting firm performance targets (timeliness, accuracy, throughput) and producing executive-ready reports
• Familiarity with DHS/ICE environments, personnel fitness processes, and handling of PII/SBU/SSI
• Proficiency with commercial data platforms and link/social-media analysis tools; strong MS Office and dashboarding skills
• Excellent communication and stakeholder management; ability to brief government leadership
• Bachelor’s degree in a relevant field (intelligence, criminal justice, international affairs, analytics) or equivalent experience
• Must be able to obtain and maintain a favorable DHS/ICE fitness determination; periodic reinvestigations (every 5 years or as directed)
• U.S. citizenship required

LIS Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.